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Documents related to » corporate outsourcing


Outsourcing 101 - A Primer
Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing and advice on whether outsourcing is right for them. This primer addresses these questions.

CORPORATE OUTSOURCING: Outsourcing 101 - A Primer Outsourcing 101 - A Primer A.B. Maynard - January 16, 2004 Read Comments Outsourcing 101 - A Primer Featured Author - A.B. Maynard - January 16, 2004 Definitions and Options Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing
1/16/2004

Sunny Malta as an Nearshore IT Outsourcing Location
Sunny Malta as an Nearshore IT Outsourcing Location.Search for White Papers and Other Documents for Your Management of IT Outsourcing Location. Enterprises, largely based in the US, UK, Japan, and Austraila, are turning to offshoring as a way to minimize costs. The biggest offshoring region is currently India; however, the logistics and costs of outsourcing to this region has caused enterprises to look to other areas, such as Malta. Malta is a promising nearshore IT outsourcing location because of its geography, investment in IT, and capability.

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2/13/2006 8:24:00 AM

Outsourcing in Latin America
Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America players, according to new data, as well as the steps they should take to survive and—perhaps—prosper.

CORPORATE OUTSOURCING: Outsourcing in Latin America Outsourcing in Latin America Jorge García - August 17, 2009 Read Comments The outsourcing industry has not been spared by the current conditions of global economic volatility. Indeed, it has been affected both directly and indirectly by this economic crisis. Outsourcing target markets are also suffering from severe difficulties as they struggle to recover from the crisis. This has brought about a change in the behavior of some outsourcing niche areas, and has also modified
8/17/2009

Outsourcing Challenges: Avoid the Pitfalls
The most complete information on outsourcing challenges is here. Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more.

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7/17/2009 3:18:00 PM

Outsourcing as a Revenue Enabler
The scope of business process outsourcing (BPO) has moved beyond back-office functions. Outsourcing is increasingly being seen as a partnering tool for the generation of revenue and not just cost savings. In this white paper, Manish Dugar, Senior Vice President, Wipro BPO, talks to Outsourcing Center about how BPOs can transform themselves into revenue enablers and help organizations do business better.

CORPORATE OUTSOURCING: Outsourcing as a Revenue Enabler Outsourcing as a Revenue Enabler Source: Wipro Technologies Document Type: White Paper Description: The scope of business process outsourcing (BPO) has moved beyond back-office functions. Outsourcing is increasingly being seen as a partnering tool for the generation of revenue and not just cost savings. In this white paper, Manish Dugar, Senior Vice President, Wipro BPO, talks to Outsourcing Center about how BPOs can transform themselves into revenue enablers and help
10/14/2011 2:30:00 AM

6 Steps for Linking Corporate Strategy to the Budget
Your Challenge: Get Decision Makers' Approval for Linking Corporate Strategy. Specific, Measurable, Achievable, Relevant and Time-Bound. Ask any three people in an organization why they budget and you’ll get three different answers. But no one says they budget in order to direct the way in which their organization will achieve its strategic goals—the intended purpose of the budget. For budgeting to become the relevant process it was meant to be, this gap must be fixed.

CORPORATE OUTSOURCING: 6 Steps for Linking Corporate Strategy to the Budget 6 Steps for Linking Corporate Strategy to the Budget Source: Infor Document Type: White Paper Description: Ask any three people in an organization why they budget and you’ll get three different answers. But no one says they budget in order to direct the way in which their organization will achieve its strategic goals—the intended purpose of the budget. For budgeting to become the relevant process it was meant to be, this gap must be fixed. 6 Steps
12/21/2006 11:03:00 AM

Outsourcing 101 - A PrimerPart Three: Approaches and Recommendations
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part discusses recommendations for companies looking to outsource, and recommendations for outsourcing providers.

CORPORATE OUTSOURCING: Outsourcing 101 - A Primer Part Three: Approaches and Recommendations Outsourcing 101 - A Primer Part Three: Approaches and Recommendations A.B. Maynard - January 19, 2004 Read Comments Summary When a company contracts work from another company, it is typically called outsourcing. Outsourced work is usually performed locally (onshore outsourcing), in other countries in roughly the same time zone (nearshore outsourcing,) in countries that are many time zones away (offshore outsourcing), or some combination
1/19/2004

Offshore Outsourcing: Is There a Method to the Madness? Planning for Offshore Outsourcing
Organizations considering the offshore outsourcing of processes should seriously consider adopting a proven methodology before implementation. This will minimize risk and maximize the return associated with offshore outsourcing and will help create a successful venture.

CORPORATE OUTSOURCING: across time zones and corporate cultures. Experienced Managers Create a Phased Plan to Avoid Pitfalls Successful implementers of offshore outsourcing typically take a phased approach. By breaking up the implementation into incremental phases that usually last between 12 to 24 months, organizations can manage risks and mitigations, and accelerate or decelerate their rollout appropriately. The first phase of any implementation typically involves a pilot to ensure that communication channels, cultural
5/28/2005

Enterprise Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors
Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time and budget restraints. Mid-market companies, however, often do not have this option, but can still benefit from partnering with an outsourcing provider.

CORPORATE OUTSOURCING: skilled professionals touting US corporate experience returned to India. At the same time, Indian companies were maturing and going up the value chain and were able to offer better quality, domain expertise and ability to handle highly specialized work. The bubble burst and 9/11, however, did not stop the need for US companies to develop quality products inexpensively. As a result of the skill base in India, the US and other western countries began to shift more and more new projects to India. Even old
12/1/2005

Rethinking Customer Service: The Call Center as Corporate Information Hub
At most companies, the customer service department’s primary goal has been to manage complaints as cheaply as possible, not to build enduring relationships with customers. This e-book looks at how the call center can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and shifts that must take place within companies if they are to be vital and nimble in the 21st century.

CORPORATE OUTSOURCING: The Call Center as Corporate Information Hub Rethinking Customer Service: The Call Center as Corporate Information Hub Source: SAP Document Type: White Paper Description: At most companies, the customer service department’s primary goal has been to manage complaints as cheaply as possible, not to build enduring relationships with customers. This e-book looks at how the call center can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies
6/28/2012 4:26:00 PM

Aligning Information Technology with Corporate Strategy
Aligning information technology (IT) with corporate strategy is key to maximizing the business impact of IT investments. Tree Top's structured process of reviewing proposed IT investments will allow an enterprise to understand this alignment, and prioritize investments.

CORPORATE OUTSOURCING: Aligning Information Technology with Corporate Strategy Aligning Information Technology with Corporate Strategy Olin Thompson - April 5, 2006 Read Comments Introduction The role of information technology (IT) includes supporting corporate strategy. However, for many enterprises, connecting IT initiatives to corporate strategy has proven to be a challenge. Enterprise software vendor Intentia offers a tool that links the two, by way of key performance indicators and best practices. For better understanding
4/5/2006


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