Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.
continuous improvement solution
portfolio of services called continuous quality checks that can be leveraged during implementation projects, and productive operations. Access to SAP’s online service communities, documentation, and support portal is also provided along with bug fixes, product/technology updates, and legal changes (if applicable). As said earlier, SAP Solution Manager is SAP’s platform for ALM that enables customers to manage their entire SAP solution landscape and further increases the value realized with SAP