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Abstract:
Aon Corporation’s business is part of a highly regulated industry that maintains strict licensing requirements. With these
constantly changing requirements, the company realized its outdated procedures and processes were no longer adequate and that
a learning management system (LMS) was what it needed. (...)
Excerpt related to
content management customer success:
... were no longer adequate and that a learning management system (LMS) was ...
Download <strong>Customer Success Story: Aon’s Journey to Better Corporate Governance
...
Published:
2010-03-11
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Abstract:
10 Principles for Knowledge Management Success. Search for Software and Other Documents for Your Project and Knowledge Management
Success. Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative.
KM is not a technology or set of methodologies, but (...)
Excerpt related to
content management customer success:
10 Principles for Knowledge Management Success. Search for Software and Other Documents for Your Project and Knowledge Management
Success. Knowledg...
Published:
2010-03-11
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Abstract:
Web sites are very public, putting the brand and image of a company out there on the site for all to see. Companies need
to be sure they have a firm grip on what website visitors see. Rational Software and Vignette Corp. have teamed up to provide
a product to do just that. (...)
Excerpt related to
content management customer success:
Web sites are very public, putting the brand and image of a company out there on the site for all to see. Companies need to
be sure they have a fi...
Published:
2000-12-12
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Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
content management customer success:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
-
Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
content management customer success:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
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Abstract:
JACIE, a non-profit corporation, was looking for an application that would enable a more effective hospital accreditation
process, as well as provide the ability to process complex medical files. With the help of Polymita, JACIE created a decision
support system that could centralize access to important (...)
Excerpt related to
content management customer success:
Polymita Customer Success Story: Simplifying JACIE’s Certification Process. Source: Polymita
Technologies. Document Type: Case Study ...
Published:
2010-03-11
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Abstract:
Customers, employees, and partners are an integral part of any business—each playing an important role in its success. But
how is it possible to share vital information between them? In order to access information, understand trends, and build better
processes, a system that enables multi-user collabor (...)
Excerpt related to
content management customer success:
... Without these collaboration tools, business process management (BPM) cannot be successful.
Download <strong>Collaboration is the Key to BPM Success</strong>. ...
Published:
2010-03-11
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Abstract:
Whether you’re a manufacturer, vendor, or customer service company, the increasing pressure to make sales and decrease service
costs affects you. The key to its success is to look at your customer experiences as repeatable life cycles. Instead of viewing
sales and service as independent challenges—so (...)
Excerpt related to
content management customer success:
... costs affects you. The key to its success is to look at your customer
experiences as repeatable life cycles. Instead of viewing ...
Published:
2010-03-11
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Abstract:
Promoting band image, improving overall business performance, and keeping customers happy is a main concern of many businesses.
This paper demonstrates how the Extended Enterprise platform can help specific verticals to promote and sell their products
to external audiences. Know the value of the Extended (...)
Excerpt related to
content management customer success:
... Related Topics: Customer Relationship Management (CRM ...
Content Authoring, Learning Content Management System (LCMS ...
Best Practices, Change Management, ROI and ...
Published:
2011-03-01
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Abstract:
Years ago, businesses primarily focused on how to compile valuable information that could be shared within the organization.
But today’s regulatory requirements have changed all that. By adhering to several fundamental guidelines, organizations can
improve data accessibility, and at the same time creat (...)
Excerpt related to
content management customer success:
... discovery environment. Find out why establishing content management
principles is critical to your success. Download <strong>Electronic ...
Published:
2010-03-11
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Abstract:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your Acquisition In Relation To Social CRM. Most of your customers and prospects expect you to be involved
in social media—and they’ll be more likely to do (...)
Excerpt related to
content management customer success:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your...
Published:
2010-03-11
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Abstract:
Informix, a leader in data warehousing and business intelligence software, has developed an application named i. Decide Web
Success that promises to provide dot-coms and clicks-and-mortar organizations with a database independent platform for analyzing
their web data. (...)
Excerpt related to
content management customer success:
Informix, a leader in data warehousing and business intelligence software, has developed an application named i. Decide Web
Success that promises ...
Published:
2000-10-13
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Abstract:
Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface
(UI), customer support, marketing messages, etc. - shape these experiences. All of these things collectively create our view
of a product, service or provider. (...)
Excerpt related to
content management customer success:
... efforts to become "the world's most customer-centric company ...
commitment to ease of use and content for their ... In each case, senior management
adopted the customer ...
Published:
2002-01-18
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Abstract:
Proposal writing has become a common requirement throughout the entire business world. And for many sales people, they are
a necessary evil. If you're thinking about automating your proposal process, there are ten critical success keys to a successful
implementation. (...)
Excerpt related to
content management customer success:
Proposal writing has become a common requirement throughout the entire business world. And for many sales people, they are
a necessary evil. If yo...
Published:
2006-09-25
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Abstract:
Enterprises are becoming painfully aware of the need to clean up their structured data and unstructured content acts to capitalize
on more important efforts like regulatory compliance, globalization, demand aggregation, and supply chain streamlining. (...)
Excerpt related to
content management customer success:
Enterprises are becoming painfully aware of the need to clean up their structured data and unstructured content acts to capitalize
on more importa...
Published:
2004-11-11
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Abstract:
Enterprise Information Management: Strategy, Best Practices, and Technologies on Your Path to Success. Find Free Suggestion
and Other Solutions to Define Your Performance In Relation To Enterprise Information Management. New data sources, unstructured
data, and greater volumes of data than ever before are (...)
Excerpt related to
content management customer success:
Enterprise Information Management: Strategy, Best Practices, and Technologies on Your Path to Success. Find Free Suggestion
and Other Solutions to ...
Published:
2010-03-11
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Abstract:
Find out how Plateau Talent Gateway turns the internal connections and expertise within organizations into tangible bottom-line
business assets. Some of the best experts in the business are your long-time employees, top performers, and innovators. Unlock
their expertise and the impact could be dramatic. T (...)
Excerpt related to
content management customer success:
... and competency-based learning content, we are ... performance, compensation
and career and succession management. ... its commitment to customer satisfaction,
forward ...
Published:
2010-08-17
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Abstract:
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM
space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another
plunge. Is the Applix move a harbinger of the future (...)
Excerpt related to
content management customer success:
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM
space and suddenly re-fo...
Published:
2003-03-11
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Abstract:
Growing Food and Beverage Businesses. Find Free Plan and Other Solutions to Define Your Project Implementation In Relation
To Food and Beverage Businesses. Global demand for food and beverages continues to rise, and the market will pay a premium
for partially prepared healthier choices. Food and beverage (...)
Excerpt related to
content management customer success:
Growing Food and Beverage Businesses. Find Free Plan and Other Solutions to Define Your Project Implementation In Relation
To Food and Beverage Bus...
Published:
2010-03-11
-
Excerpt related to
content management customer success:
... the area of learning & development processes and content management
... ERP) system, sales metrics from a customer relationship management
(CRM) system ...
Published:
2010-12-22