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Abstract:
Having garnered an astutely broad enterprise applications’ portfolio, Best Software recently unveiled its 'customer and/or
partner for life' strategy to fend off any intruder to its US market stronghold, especially Microsoft Business Solutions. (...)
Excerpt related to
contact software:
Having garnered an astutely broad enterprise applications’ portfolio, Best Software recently unveiled its 'customer and/or
partner for life' strat...
Published:
2002-12-18
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Abstract:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, service, and E-commerce capabilities. (...)
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contact software:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, servic...
Published:
2000-03-17
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Abstract:
AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been
acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent
and able to chart its own course. (...)
Excerpt related to
contact software:
... AccountMate 6.5's Contact Manager is a full-featured contact management
software program that helps professionals manage the total business cycle more ...
Published:
2005-01-20
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Abstract:
You can contact me directly, or click here to let us know the most convenient time for us to contact you. (...)
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contact software:
... date for TEC's Lean and Green Software Buyer's Guide is fast approaching, but
it's still not too late for you to be part of it. You can contact me directly, or ...
Published:
2010-03-11
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Abstract:
Remedy announced its acquisition of Axtive Software Corporation, a provider of relationship marketing software that supports
personalized interactions between surfers and websites. (...)
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contact software:
Remedy announced its acquisition of Axtive Software Corporation, a provider of relationship marketing software that supports
personalized interact...
Published:
2000-03-03
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Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to
provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM. (...)
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contact software:
CRM itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide
explanation and m...
Published:
2001-10-19
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Abstract:
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling
the market it will not easily be overlooked. (...)
Excerpt related to
contact software:
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling
the market it will no...
Published:
2002-07-29
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Abstract:
With Best having already captured a lion's share of the market estimated to consist of several millions of small enterprises
or ~$14 billion in revenue opportunity, and continuing to capture new customers, the likes of MBS will likely have their work
cut out for them despite their recently unveiled sound (...)
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contact software:
With Best having already captured a lion's share of the market estimated to consist of several millions of small enterprises
or ~$14 billion in re...
Published:
2003-07-26
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Abstract:
For those looking for a computer maintenance management system (CMMS) vendor, the Web is often the first place to start.
There are a number of web site features one should examine in order to maximize web site visits. Reprinted with permission
from Plant Engineering and Maintenance magazine. (...)
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contact software:
... a thumbnail sketch of each key manager in the company, including contact information,
a ... This means user workstations don't require the CMMS software to run on ...
Published:
2004-02-21
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Abstract:
Welcome to TEC's Vendor Spotlight series. This installment focuses on KANA Software, a company founded in 1996 that has evolved
from e-mail management into service experience management. See how KANA's software and service offerings help more than 600
customers manage the entire customer service lifecycl (...)
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contact software:
... how KANA's software and service offerings help more than 600 customers manage the
entire customer service lifecycle, from initial customer contact through to ...
Published:
2011-04-26
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Abstract:
As the small-to-medium enterprises (SME) market battle rages, Best Software seems to be taking appropriate steps to establish
itself as a more visible/audible force to be reckoned with. It does not intend to remain a tacit mid-market powerhouse any
longer. (...)
Excerpt related to
contact software:
As the small-to-medium enterprises (SME) market battle rages, Best Software seems to be taking appropriate steps to establish
itself as a more vis...
Published:
2002-12-20
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Abstract:
Software selection is complex and time-consuming. Taking shortcuts or skipping steps in the process increases the risk of
making the wrong choice. But attending a virtual trade show can accelerate the selection process, increase vendor interaction,
and reduce this risk. (...)
Excerpt related to
contact software:
... We recommend you use this initial sales contact to qualify the software
vendors, and to eliminate the ones that do not fit your company's requirements or ...
Published:
2008-01-02
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Abstract:
AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been
acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent
and able to chart its own course. (...)
Excerpt related to
contact software:
... AccountMate 6.5's Contact Manager is a full-featured contact management
software program that helps professionals manage the total business cycle more ...
Published:
2005-01-20
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Abstract:
Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations
for the past twenty years. Vision a leading product in the professional services automation market and has taken significant
strides to maintain this market leading position. (...)
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contact software:
Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations
for the past twenty ye...
Published:
2005-09-27
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Abstract:
After 20-plus years in service, and with few changes to its original design, Reid and Wright’s legacy accounting system had
become slow, unreliable, and expensive—requiring a variety of manual processes and custom software just to keep it running—and
keep the company competitive. Find out how TEC h (...)
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contact software:
Every day, TEC's analysts and software selection experts bring you valuable, accessible, up-to-date research
that helps bring you up to speed and keep you up ...
Published:
2010-09-13
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Abstract:
After 20-plus years in service, and with few changes to its original design, Reid and Wright’s legacy accounting system had
become slow, unreliable, and expensive—requiring a variety of manual processes and custom software just to keep it running—and
keep the company competitive. Find out how TEC h (...)
Excerpt related to
contact software:
... Reid and Wright’s legacy accounting system had become slow, unreliable, and expensive—requiring a variety
of manual processes and custom software just to ...
Published:
2010-09-13
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Abstract:
The Evaluation Center includes these main functional areas :Human resource management; Talent management; Learning management;
Incentive and compen... (...)
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contact software:
... complete our brief HCM solution qualification survey. We will contact you with your
options for participation. Don't miss getting your software listed in this ...
Published:
2011-04-05
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Abstract:
While enterprise applications are becoming a commodity, their pricing schemes have yet to follow suit. Users are put in a
costly position where the "fine print" clauses of implementation contracts may inhibit reasonable expectations for software
warranties. (...)
Excerpt related to
contact software:
... In any case, software customers want to be able to contact a qualified
expert to discuss the issue and resolve it in a timely fashion, with minimal impact on ...
Published:
2005-12-21
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Abstract:
Every day, thousands of software buyers and IT professionals read—and are impacted by—research papers produced by TEC's analyst
group. (...)
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contact software:
... why it's very good idea to let us know more about your software solutions, your
... How to get your analyst briefing Fill in our contact form, or call Sarah Gibson ...
Published:
2011-08-23
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Abstract:
After a long history as a contact management and relationship tracking tool, ACT! 2005, is expanding to offer more sales
force automation features for small to midsize businesses. Now available in a workgroup version, it offers new templates,
enhanced opportunity management, additional security, contact (...)
Excerpt related to
contact software:
After a long history as a contact management and relationship tracking tool, ACT! 2005, is expanding to offer more sales force
automation features...
Published:
2004-08-31