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Top Content Management Solutions Compared
Use TEC sContent Management Evaluation Center* to get a detailed comparison of content management solutions based on your priorities.

contact management solutions  week. For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files 2010 Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » contact management solutions


InfiniteKM: Knowledge Management for Sales Channels and Contact Centers
InfiniteKM, a cloud (and on-premise)-based sales and service enablement platform, helps organizations’ sales channels and contact centers run smoothly and

contact management solutions  employees in sales and contact centers. The core functionality of the solution consists of the following: highly configurable portals with role-defined views e-libraries with built-in searching and WYSIWYG (What You See Is What You Get) content management learning management system (LMS) proposal generation full reporting and trending Infinite Presenter (a Web-based tool that can be used to convert PowerPoint presentations into video-annotated content bytes to be shared with the appropriate audience). Read More...
Harvest Solutions
We help companies address business issues related to sales forecasting, opportunity management, marketing automation, contact and activity management

contact management solutions  opportunity management, marketing automation, contact and activity management, customer service, and management reporting. We a certified consultants for Microsoft CRM, SalesLogix, GoldMine, ACT!, and Crystal Decisions. Read More...
Vertical Solutions
Vertical Solutions, Inc. specializes in post-sales service management solutions. VSI develops, implements, and supports best-in-class Service Management and

contact management solutions  internal, external, and hybrid contact centers, and PowerHelp®. In addition, VSI has launched the Health Resources Group and the VHealthTracker™ application suite to further address the healthcare market. These application systems are built on a service-oriented architecture (SOA) compliant, cloud-based technology platform and delivered as a service or on-premise in a private or public cloud environment. VSI's applications are flexible, integrate easily with legacy systems, and offer rapid deployment Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

contact management solutions  customers, and ultimately counterproductive. Contact and Call Centers Close the CRM Loop Virtually all firms, therefore, have a strong need to share customer data across multiple business units, which can then enable them to deliver a wide variety of services to customers and enhance their ability to cross-sell or up-sell. Another driver is the need to enforce consistency across the enterprise. When a customer is talking with a bank, for example, the customer expects similar, consistent treatment, Read More...
KeyedIn Solutions
KeyedIn Solutions offers cloud-based software systems that provide a flexible, scalable, and affordable means to simplify processes, improve performance and

contact management solutions  Solutions KeyedIn Solutions offers cloud-based software systems that provide a flexible, scalable, and affordable means to simplify processes, improve performance and gain a competitive edge. KeyedIn Flex Platform, the company’s cloud application platform, allows new applications to be developed quickly. The KeyedIn project portfolio management (PPM) system supports program management offices in businesses of all types, while its professional services automation (PSA) software serves professional Read More...
Acidaes Solutions
Acidaes is a specialist CRM solutions company providing services to customers in the global market. CRMnext is our flagship product and is available as both an

contact management solutions   Read More...
Etail Solutions
Etail Solutions was formed in 2010 when founders saw a fundamental gap in the marketplace for mid-high volume online merchants. As merchants grow their

contact management solutions   Read More...
Oracle Human Capital Management Cloud Service: Simplify People Management and Build the Best Talent
In this white paper, the new challenges and opportunities that are facing modern HR organizations are discussed, and the technology innovations that Oracle has

contact management solutions  Human Capital Management Cloud Service: Simplify People Management and Build the Best Talent In this white paper, the new challenges and opportunities that are facing modern HR organizations are discussed, and the technology innovations that Oracle has developed to address them. Streamlining core processes and developing a business-focused talent strategy as well as using the right technology can help you simplify managing your people and building the best talent. Read More...
A3 Solutions, Inc.
A3 Solutions develops A3 Modeling, software for dashboards and budgeting forecasting consolidations. The company@s focuses include corporate performance

contact management solutions  Solutions, Inc. A3 Solutions develops A3 Modeling, software for dashboards and budgeting forecasting consolidations. The company’s focuses include corporate performance management and balanced scorecards. Read More...
Facilitating Compliance and Intelligent Information Management with Effective Database Management
Data breach is a very real problem in business today. Every day, organizations store massive amounts of data inside database tables—data ranging from credit

contact management solutions  Compliance and Intelligent Information Management with Effective Database Management Data breach is a very real problem in business today. Every day, organizations store massive amounts of data inside database tables—data ranging from credit card transactions to product inventories. This valuable information is what runs the business. In order to protect this data and stay on top of compliance, an enterprise data management solution that respects information privacy regulations should be Read More...
Logility Voyager Solutions for Supply Chain Management (SCM) Certification Report
Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation

contact management solutions  Voyager Solutions for Supply Chain Management (SCM) Certification Report Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst Read More...
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