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Documents related to » contact management solutions


10 Ways to Sell Upper Management on a Network Upgrade
10 Ways to Sell Upper Management on a Network Upgrade. Find Free IT Guides, Case Studies, and Other Resources Linked to the Upper Management on a Network Upgrade There are many legitimate reasons for upgrading your company’s enterprise network. The trick is selling those reasons to the executives holding your company’s purse strings. When you know it’s time for a network upgrade, you need more than just the technical facts—you have to arm yourself with a solid business case. Start with 10 tips that can help you sell the members of your upper management team on a network upgrade.

CONTACT MANAGEMENT SOLUTIONS: 10 Ways to Sell Upper Management on a Network Upgrade 10 Ways to Sell Upper Management on a Network Upgrade Source: ITManagement Document Type: Checklist/Guide Description: There are many legitimate reasons for upgrading your company’s enterprise network. The trick is selling those reasons to the executives holding your company’s purse strings. When you know it’s time for a network upgrade, you need more than just the technical facts—you have to arm yourself with a solid business case. Start with
9/3/2008 4:32:00 PM

Master Data Management
It’s common to hear that master data management (MDM) projects are difficult to initiate. But pairing up an MDM project with another initiative already on your organization’s priority list might be easier than you think. Find out some of the basics surrounding MDM itself, including what MDM can refer to, as well as how to couple it with other projects that may already have momentum in your organization.

CONTACT MANAGEMENT SOLUTIONS: Master Data Management Master Data Management Source: Skura Corp Document Type: White Paper Description: It’s common to hear that master data management (MDM) projects are difficult to initiate. But pairing up an MDM project with another initiative already on your organization’s priority list might be easier than you think. Find out some of the basics surrounding MDM itself, including what MDM can refer to, as well as how to couple it with other projects that may already have momentum in your
6/26/2008 7:52:00 PM

Cash Management 101
Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work, it is human intelligence in the financial decision making that does the rest.

CONTACT MANAGEMENT SOLUTIONS: Cash Management 101 Cash Management 101 Leslie Satenstein - August 13, 2008 Read Comments Cash management is a need common to both large and small businesses alike. In its simplest terms, cash management is the assurance that today s receivables plus today s account balances exceed today s payables. Failure to practice this business management process guarantees bankruptcy. Every large organization has a cash management group, sometimes called the treasury . This group s function includes management of
8/13/2008

Portfolio Management
Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum yield is realized against acceptable risks; there is a good fit between the projects and the various strategic themes; and there is a good mix between the various types of projects. Read this paper to learn about the different approaches used n portfolio management.

CONTACT MANAGEMENT SOLUTIONS: Portfolio Management Portfolio Management Source: Inpaqt Group Document Type: White Paper Description: Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum yield is realized against acceptable risks; there is a good fit between the projects and the various strategic themes; and there is a good mix between the various types of projects. Read this paper to learn about the different approaches used n
12/21/2010 10:55:00 AM

Selecting Field Service Management Software
What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost.

CONTACT MANAGEMENT SOLUTIONS: Selecting Field Service Management Software Selecting Field Service Management Software Source: IFS Document Type: White Paper Description: What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost. Selecting Field Service Management Software style= border-width:0px;
5/7/2012 1:24:00 PM

What’s New at MCA Solutions?
TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions’ CEO Bob Salvucci to discuss MCA’s new offerings in the service parts planning and optimization space. Service supply chains remain complex. MCA Solutions can help service companies of all sizes improve their bottom line. In today’s feature interview, TEC Principal Analyst P.J. Jakovljevic sits down with MCA Solutions CEO Bob Salvucci to discuss the current state of the market, MCA’s approach and focus on service parts planning and optimization, and the new offerings behind MCA’s growth that are expanding this software space.

CONTACT MANAGEMENT SOLUTIONS: What’s New at MCA Solutions? What’s New at MCA Solutions? P.J. Jakovljevic - March 30, 2011 Read Comments One of my first blog posts for Technology Evaluation Centers (TEC) way back in 2008 ( The TEC Blog started in late 2007) was about the importance and complexity of aftermarket service, and featured MCA Solutions , and to a degree, its fierce competitor Servigistics (see blog posts ). These two companies, both founded in 1999, have diverged in their “pursuit of happiness.” While Servigistics
3/30/2011 12:24:00 PM

How to Sell Management on a New ERP System
How to Sell Management on a New ERP System lists the top 6 advantages of a new ERP system.

CONTACT MANAGEMENT SOLUTIONS: today. For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files 2012
5/29/2012 5:00:00 PM

Management Excellence: The Metrics Reloaded
The key to enterprise performance management is to identity a company’s value drivers, focus on them, and align the company to drive results. But there are many management methodologies—such as the balanced scorecard, performance prism, and five forces. What is the right framework for your business? Find out about six management processes and the tools that can help you asses which metrics framework will work for you.

CONTACT MANAGEMENT SOLUTIONS: Management Excellence: The Metrics Reloaded Management Excellence: The Metrics Reloaded Source: Oracle Document Type: White Paper Description: The key to enterprise performance management is to identity a company’s value drivers, focus on them, and align the company to drive results. But there are many management methodologies—such as the balanced scorecard, performance prism, and five forces. What is the right framework for your business? Find out about six management processes and the tools that can
4/21/2009 3:01:00 PM

Supplier Logistics Management (SLM)Part 2
Supplier Logistics Management (SLM) offers the opportunity for considerable improvement in efficiency as well as cost reductions. SLM enables companies and their suppliers to successfully synchronize information.

CONTACT MANAGEMENT SOLUTIONS: Supplier Logistics Management (SLM) Part 2 Supplier Logistics Management (SLM) Part 2 Todd Buelow - January 23, 2002 Read Comments Executive Summary SUPPLIER LOGISTICS MANAGEMENT The Next Strategic Layer of Competitive Advantage Supply chain executives are in the hot seat given the flat economy and a slowdown in revenue growth. They are challenged by senior executives to find new and innovative ways to reduce cost, while still meeting customer needs. However, in today s customer-centric environment,
1/23/2002

Succession Management: A Primer
Many companies plan for vacancies at the top level, but few have a succession management strategy that considers all aspects of the business and levels of the employee hierarchy. This lack of planning can have implications to a company’s success. Without a clear program, a company is at peril of losing its talent at best and suffering from a crucial vacancy and losing momentum in the marketplace at worst. Find out more.

CONTACT MANAGEMENT SOLUTIONS: Succession Management: A Primer Succession Management: A Primer Source: SAP Document Type: White Paper Description: Many companies plan for vacancies at the top level, but few have a succession management strategy that considers all aspects of the business and levels of the employee hierarchy. This lack of planning can have implications to a company’s success. Without a clear program, a company is at peril of losing its talent at best and suffering from a crucial vacancy and losing momentum in the
10/18/2010 11:01:00 AM

Web-based Fleet Management
Organizations managing a fleet often operate on razor-thin margins. A recession can further deplete fleet companies’ purses, resulting in reduced scale of operations, lower profits, and process inefficiencies. Visibility is key to fleet optimization and can be achieved with a fleet management system. Learn how to maximize the availability of your resources and lower the total cost of ownership (TCO) of your mobile assets.

CONTACT MANAGEMENT SOLUTIONS: Web-based Fleet Management Web-based Fleet Management Source: HCL Technologies Document Type: White Paper Description: Organizations managing a fleet often operate on razor-thin margins. A recession can further deplete fleet companies’ purses, resulting in reduced scale of operations, lower profits, and process inefficiencies. Visibility is key to fleet optimization and can be achieved with a fleet management system. Learn how to maximize the availability of your resources and lower the total cost of
9/29/2009 8:07:00 AM


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