X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 contact database


Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

contact database  system determines where the contact originated and searches the database for a match. If a match is found, the customer and his or her records (for instance their personal profile, sales history and record of previous contacts) can be automatically placed into priority queues, or sent to the agent who last dealt with the caller. One obvious contact-distributing possibility is to send big spenders , or other priority callers, to the front of the queue for faster service. There are additional

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

Evaluate Now

Documents related to » contact database

Case Study: Georg Fischer’s CRM Investment Improves Transparency and Customer Service


Georg Fischer, a global provider of fluid-handling systems, was using a simple database to manage customer contact information. But the company couldn’t effectively track the progress of customer relationships, opportunities, and projects, and so key data was often lost. By implementing an integrated enterprise application, the company now has centralized customer contact information, and improved customer relationships.

contact database   Read More

6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond


Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements that can help distinguish your organization’s product or service from your competitors. By applying these key elements, you can unlock the lifetime value of your customers and build an outstanding referral platform for future growth.

contact database   Read More

Data.com Contacts


Data.com Contacts is a database of user-contributed contact and company information. Data.com Contacts gives access to more than 30 million business contacts. The database is updated daily. The contact information associated with each profile is business card–like, including phone number, title, company, mailing address, and business e-mail address. The solution is maintained through crowdsourcing. The subscription to the database is free, and community members gain access to database information based on the number of points that they have accumulated as a result of keeping the database up to date.  

contact database   Read More

Salesboom.com Inc.


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

contact database   Read More

Database Activity Monitoring: Intrusion Detection and Security Auditing


At its core, security is all about risk reduction. One of the most effective database security practices, “defense in depth,” employs multiple layers of protection to reduce the risk of intrusion. No single level of defense is infallible, and even multiple layers cannot ensure your organization will be 100 percent impenetrable. However, they can make you far less vulnerable.

contact database   Read More

What’s New in Microsoft SQL Server 2000


SQL Server 2000, the next major release of SQL Server 7, is Microsoft’s SQL 7 release of its database both re-architected and re-written. Microsoft has high hopes for the latest version in a market that was worth $8 Billion in 1999, an 18% increase over 1998. What remains to be seen is whether it will attract customers not already using SQL Server.

contact database   Read More

Lowering Your IT Costs with Oracle Database 11g Release 2


New versions of database software and operating systems (OSs) come out regularly. In the past, upgrading the database and OS for individual environments has been very expensive and a never-ending job—by the time all the business systems are upgraded, it’s time to start again. This white paper discusses Oracle Database 11g Release 2, which reduces the cost and risk associated with making these changes.

contact database   Read More

Maximizer Software


Maximizer Software is a pioneer in contact management technology. For more than 25 years we've been developing CRM software to help businesses better manage their customers, leads, and prospects. Our claim to fame is in our all-in-one CRM software which is built with the flexibility to be customized to unique business processes.

contact database   Read More

Viewpoint Construction Software


Learn how Viewpoint Construction Software used Clientele to combine its different databases into one common customer database that is customized to fit the unique needs of the company.

contact database   Read More

Best Practices for a Data Warehouse on Oracle Database 11g


Companies are recognizing the value of an enterprise data warehouse (EDW) that provides a single 360-degree view of the business. But to ensure that your EDW performs and scales well, you need to get three things right: the hardware configuration, the data model, and the data loading process. Learn how designing these three things correctly can help you scale your EDW without constantly tuning or tweaking the system.

contact database   Read More