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 consumer loyalty

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » consumer loyalty

The Ghost in the Machine: Where Has Process Automation Left the Consumer?


Business process automation is all very well and good. After all, nothing succeeds like success, especially automated success. But what is the effect of automation on the consumer, that most unpredictable of systems?

consumer loyalty  and if the average consumer makes no distinction between corporate behavior and business practices as a whole, well that''s just tough love. It may be worth looking at what lies beneath the outrage. It''s fair to say that corporations are held to moral standards that simply do not have the same scope as those of ordinary human beings. Let''s say, for example, that your neighbor cheats and lies as a matter of course. Do you phone the police? Write letters to the local newspaper? Form a coalition designed to Read More

Sales Is from Mars, Marketing Is from Venus


There is a disconnect between marketing and sales. Marketing is focused on the consumer experience while sales is all about the merchandise. Technologies, such as auto identification technologies, radio frequency identification, sensors, and voice activated technologies, may be able to narrow this gap.

consumer loyalty  target demographic—versus the conceptual consumer that most programs are geared towards. And more importantly, they would include sales as part of the total customer experience. And as they say in the commercials—there is more! Technology is available today to share the marketing promise with the extended community of the supply chain. Imagine the growers of the cotton, the sewers of the cloth—all sharing in an understanding of the consumer that will sport the fruit of their labors, and what is Read More

Enhancing Lean Practices: Lean Adoption in the Industrial Machinery and Components Industry


Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital. There are in fact four steps to improving loyalty and retention which, if focused on the appropriate customers, will improve profitability.

consumer loyalty  that ultimately serve the consumer have seen new demands over the past few years; in many cases expected delivery times dropped radically from weeks to days and in others mandated price reductions are taking their toll. IM&C companies cited the need to reduce costs and increase revenue (i.e., improving operational performance) as their top driver for adopting Lean. While IM&C companies are relative newcomers to Lean, they are already compelled to look to Lean with the goal of overall operational Read More

SAP Releases New Mobile Retail App for In-store Experience


SAP recently announced the launch of SAP Shopper Experience, a personalized and engaging retail mobile app suite that offers social media sharing, loyalty programs, and a self-payment system for shoppers. The suite of modular consumer mobile solutions aims to transform the in-store shopping experience.

consumer loyalty  from a boost in consumer engagement, increased conversion rates from integrated mobile offers, and reduced operational costs.   The app enables shoppers to review their loyalty accounts and plan shopping trips, self-scan merchandise and pay, and receive localized offers and share offers via social media—from their mobile device.   SAP Shopper Experience is available on Android and iOS devices. This solution is built on the Mobiliser platform, which came from the Sybase acquisition and is now Read More

Retailers, Consumers, and the Recession: Weathering the Storm


The latest economic crisis has retailers of all sizes closing their doors. On the flip side, consumers are tightening their pocketbooks due to layoffs and lack of brand trust. So, how are retailers and consumers weathering the storm?

consumer loyalty  McKinsey & Company , consumer confidence (at least in Canada) is at a 25-year low, and spending has decreased. Some of the industries that have been hit the hardest include automakers, manufacturers, construction, and, of course, the housing market—to name a few. But it''s the retailers that we''re looking at in this article. For them, it''s not as easy as turning to financial aid programs such as the United States (US) Government''s Troubled Asset Relief Program (TARP)—which helps participating Read More

The Future of Supply Chain Strategy for Consumer Electronics


To leverage opportunities presented by the explosion in consumer demand, consumer electronics manufacturers must tighten their forecasting, sourcing, distribution, and inventory management strategies. They must also bring a more refined approach to supply chain management. Find out what capabilities they need to build in order to respond to consumer needs—while retaining flexibility in production, distribution, and logistics.

consumer loyalty  Supply Chain Strategy for Consumer Electronics To leverage opportunities presented by the explosion in consumer demand, consumer electronics manufacturers must tighten their forecasting, sourcing, distribution, and inventory management strategies. They must also bring a more refined approach to supply chain management. Find out what capabilities they need to build in order to respond to consumer needs—while retaining flexibility in production, distribution, and logistics. Read More

SAP Case Study: Consumer Products-Sporting Goods


Part of the sports world for eighty years, the adidas product portfolio includes state-of-the-art athletic shoes, clothing, and accessories. Two essential requirements for solidifying adidas’ position as leader are the development of strong brands, and continued revenue growth. Regarding its operational strengths, adidas focuses on constantly improving customer service. In 2005, this included the complete reorganization of online order management.

consumer loyalty  Case Study: Consumer Products-Sporting Goods Part of the sports world for eighty years, the adidas product portfolio includes state-of-the-art athletic shoes, clothing, and accessories. Two essential requirements for solidifying adidas’ position as leader are the development of strong brands, and continued revenue growth. Regarding its operational strengths, adidas focuses on constantly improving customer service. In 2005, this included the complete reorganization of online order management. Read More

The Impact of Lean on Consumer Product Manufacturers


While consumer products manufacturers are relatively recent adopters of lean programs, they are already achieving value through a firm commitment to understanding how lean will affect their business processes. Those who are eager to begin the lean journey, however, must learn how to prioritize the metrics that matter, and frequently measure them in order to monitor the effectiveness of the program. Discover why it works.

consumer loyalty  Impact of Lean on Consumer Product Manufacturers The Impact of Lean on Consumer Product Manufacturers If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under the symbol SAP. Read More

SAP CRM


SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management.  

consumer loyalty  industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management. Read More

Welltok CaféWell to Leverage IBM Watson for Consumer Health Management—Dave, Did You Eat Your Vegetables Today?


Welltok, Inc., a provider of social health management solutions, announced a partnership with IBM to power its CaféWell product with IBM’s Watson. The unique solution will be called CaféWell Concierge, powered by IBM Watson. This collaborative solution leverages the unique capabilities of CaféWell, Welltok's flagship Health Optimization Platform and IBM's cognitive computing system, IBM Watson.

consumer loyalty  Leverage IBM Watson for Consumer Health Management—Dave, Did You Eat Your Vegetables Today? Welltok, Inc., a provider of social health management solutions, announced a partnership with IBM to power its CaféWell product with IBM’s Watson. The unique solution will be called CaféWell Concierge, powered by IBM Watson. This collaborative solution leverages the unique capabilities of CaféWell, Welltok''s flagship Health Optimization Platform and IBM''s cognitive computing system, IBM Watson.   CaféWell Read More

SAP for Consumer Products: SAP Trade Promotion Management


The pressure to generate demand for consumer products is constantly increasing. Whether managing customer relationships, achieving increased sales, or introducing new products, the area of marketing expenditure is complex and prone to error. That’s why you need a solution drawing together all the activities needed to analyze, plan, sell, execute, validate, and evaluate your products in a closed-loop process.

consumer loyalty  for Consumer Products: SAP Trade Promotion Management The pressure to generate demand for consumer products is constantly increasing. Whether managing customer relationships, achieving increased sales, or introducing new products, the area of marketing expenditure is complex and prone to error. That’s why you need a solution drawing together all the activities needed to analyze, plan, sell, execute, validate, and evaluate your products in a closed-loop process. Read More

How Best-in-Class Marketing Organizations Drive Higher Profits


Find out in the Aberdeen report, Best-in-class Marketers Drive Enhanced Customer Loyalty.

consumer loyalty  Best-in-Class Marketing Organizations Drive Higher Profits With slow economic growth and sluggish markets, smart companies are turning to their existing customer base to grow revenues. But what techniques, tools, and approaches work best for increasing sales to your existing customers? Find out in the Aberdeen report, Best-in-class Marketers Drive Enhanced Customer Loyalty . You''ll learn from best-in-class marketing companies how to capture, analyze, and manage customer data to launch successful Read More

Simplifying SAN Scalability through Stackable Switches


Small to medium businesses (SMBs) must adapt to technology innovations as well as the demand-driven consumer market. The need for small computer system interfaces (SCSIs) on each server host, along with enhanced security needs have driven SMB costs upwards. Is there a solution? Yes. Storage area networks (SANs) built on stackable switches help reduce costs, and are a viable approach for SMBs.

consumer loyalty  well as the demand-driven consumer market. The need for small computer system interfaces (SCSIs) on each server host, along with enhanced security needs have driven SMB costs upwards. Is there a solution? Yes. Storage area networks (SANs) built on stackable switches help reduce costs, and are a viable approach for SMBs. Read More

PLM Trends Impacting the Retail, Footwear, and Apparel (RFA), and Consumer Products Industries


In today’s challenging economic environment, forward-thinking companies are looking at technology solutions that can help them weather the economic storm, and deliver long-term performance benefits. Discover four key trends that are relevant to today’s economic situation, and learn how leading retailers and brands are embracing product lifecycle management (PLM) solutions to enhance bottom-line efficiency.

consumer loyalty  and Apparel (RFA), and Consumer Products Industries In today’s challenging economic environment, forward-thinking companies are looking at technology solutions that can help them weather the economic storm, and deliver long-term performance benefits. Discover four key trends that are relevant to today’s economic situation, and learn how leading retailers and brands are embracing product lifecycle management (PLM) solutions to enhance bottom-line efficiency. Read More

New Life for Dead Storage Technologies: Consumer-driven Optical Storage in the Data Center


While optical technology has become the default removable storage medium on the desktop (CD and DVD), in enterprise storage the evidence of failure is unmistakable. After fifteen years, optical technologies in the enterprise storage market account for only a fraction of 1 percent of enterprise storage hardware spending. There is a dramatically different future, however, for some optical storage subsystems.

consumer loyalty  for Dead Storage Technologies: Consumer-driven Optical Storage in the Data Center While optical technology has become the default removable storage medium on the desktop (CD and DVD), in enterprise storage the evidence of failure is unmistakable. After fifteen years, optical technologies in the enterprise storage market account for only a fraction of 1 percent of enterprise storage hardware spending. There is a dramatically different future, however, for some optical storage subsystems. Read More