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 consumer behaviour


Retailers, Consumers, and the Recession: Weathering the Storm
The latest economic crisis has retailers of all sizes closing their doors. On the flip side, consumers are tightening their pocketbooks due to layoffs and lack

consumer behaviour  on the subject of consumer spending—from our individual day-to-day purchasing habits to the needs and spending of the companies we work for (namely, spending on technology). The Retailer From the Mom and Pop Shops to the Big-box Stores—None are Left Unscathed According to the Retail in Canada: Everything Is Different, but Nothing's Really Changed report by McKinsey & Company , consumer confidence (at least in Canada) is at a 25-year low, and spending has decreased. Some of the industries that have

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » consumer behaviour

Telecom Re-invention: Optimizing the Online Customer Experience


As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn, becoming more aware that they can switch to other providers. These companies need to find ways to effectively and consistently engage with customers to optimize the entire sales experience and capitalize on competing influences rather than losing out to them.

consumer behaviour  and personalised. Product or consumer led : changes to the buyers' behaviour means that customers no longer silently switch or make buying decisions in isolation. Operators need to understand and participate in the social network revolution. Consistency or channel variety : there are multiple forms of customer connection—in-store, online, by phone, on handset—but the commercial experience transcends them all. Operators need to make this consistent. Satisfaction or support : keeping customers Read More

The Collaboration Advantage: Customer-focused Partnerships in a Global Market


Survey data shows that companies want to improve their strategic business partnerships. Reflecting on lessons learned from past business relationships, 60 percent of respondents say that in future they’ll place more emphasis on developing personal relationships and setting expectations with business partners. Find out how these companies are creating collaborative networks that include business partners and consumers.

consumer behaviour  officer (CEO) of US-based consumer goods giant, Procter & Gamble (P&G) , had come to a realisation: the company could not achieve its growth objectives by focusing on its internal capabilities and resources alone. Investments in research and development were yielding diminishing payoffs, and the company's stock price had plummeted from roughly US$58 in January to US$28 in June as a result of a failed restructuring initiative that cost the company US$1.9bn. Consequently, the US$76.5bn firm decided to Read More

Goodbye PCs, Hello Appliances?


The U.S. market for Internet appliances is taking off. The new devices are expected to surpass consumer personal computer shipments in 2002.

consumer behaviour  are expected to surpass consumer personal computer shipments in 2002, a leading technology market research firm said. Internet appliances are easy-to-use, lower cost devices designed solely for accessing the Internet. They do not typically have hard disk drives or some of the functions of more costly but harder to use personal computers. As an even broader group of companies seek to address the Post-PC era with these new devices, market research firm International Data Corp. (IDC) said it expected the Read More

E-CRM in Your Enterprise


In today’s global marketplace, subtle and complex changes in consumer relationships can directly impact your brand equity, owing mainly to an unprecedented glut in information. Add to this consumer expectations for seamless, consistent service, and you’ll find it a challenge to attract, serve, and retain your customers. So how can you transition intelligently to the e-customer relationship management (CRM) model today?

consumer behaviour  and complex changes in consumer relationships can directly impact your brand equity, owing mainly to an unprecedented glut in information. Add to this consumer expectations for seamless, consistent service, and you’ll find it a challenge to attract, serve, and retain your customers. So how can you transition intelligently to the e-customer relationship management (CRM) model today? Read More

Using Demand to Modulate Consumer Packaged Goods Supply Networks


Traditionally, the consumer packaged goods supply has been driven to market mostly by upstream manufacturers. But progressive companies are realizing the enduring value of being driven by the market, and they are starting to use demand as a guiding light.

consumer behaviour  Demand to Modulate Consumer Packaged Goods Supply Networks Originally published - June 21, 2006 The success of consumer packaged goods (CPG) supply chains in profitably delivering the right products, to the right place, at the right time, has largely remained theoretical. The focus is still to make planned products at the right times, as opposed to just the right products. This implies a push culture, and constitutes excessive focus on volume and capacity use. For too long, linear supply chains Read More

Meeting Request Regarding PLM Research/PLM Buyer Behaviour Report


The PLM user landscape is changing

consumer behaviour  Request Regarding PLM Research/PLM Buyer Behaviour Report The PLM user landscape is changing : TEC has tracked the selection criteria of over 400 PLM initiatives over a two-year period, and observed significant changes in the expectations and objectives of PLM solution buyers. Backed by benchmarking data derived from thousands of enterprise selection projects conducted by TEC's user community, we are currently creating a report entitled The TEC PLM Software Buyer Behavior Report . Invitation : We in Read More

Real-Time Retail Rapid Response to Consumer Demand


Being a profitable retailer is hard and getting harder. Increasing price transparency and online competitors are creating intense price pressure, and consumers are becoming more dynamic, increasingly mobile, and harder to target and retain. In response, the world of retail is becoming ever more real-time, and the use of real-time analytics to drive operational efficiency is becoming central to retail success. This white paper provides an overview of strategies for using real-time retail analytics to provide rapid response to consumer demand and increase profitability.

consumer behaviour  Retail Rapid Response to Consumer Demand Being a profitable retailer is hard and getting harder. Increasing price transparency and online competitors are creating intense price pressure, and consumers are becoming more dynamic, increasingly mobile, and harder to target and retain. In response, the world of retail is becoming ever more real-time, and the use of real-time analytics to drive operational efficiency is becoming central to retail success. This white paper provides an overview of strategies for Read More

Buyer’s Guide to Enterprise Collaboration


With the infiltration of consumer devices and applications into the enterprise, it’s even more difficult to control access to confidential data while enabling employees to get work done. This buyer's guide addresses the three key drivers of the selection process—risk management strategy, accelerating business productivity, and improving IT efficiency—providing insight into the factors you need to consider.

consumer behaviour  With the infiltration of consumer devices and applications into the enterprise, it’s even more difficult to control access to confidential data while enabling employees to get work done. This buyer's guide addresses the three key drivers of the selection process—risk management strategy, accelerating business productivity, and improving IT efficiency—providing insight into the factors you need to consider. Read More

Roadmap Technologies


Roadmap Technologies provides advanced forecasting, data mining and collaborative planning software. The company began helping pharmaceutical, consumer goods, and technology companies in 1988. Roadmap software has been deployed in apparel, consumer electronics, defense and aerospace, energy, technology and telecommunications. Roadmap is based in Beverly, Massachusetts, USA.

consumer behaviour  company began helping pharmaceutical, consumer goods, and technology companies in 1988. Roadmap software has been deployed in apparel, consumer electronics, defense and aerospace, energy, technology and telecommunications. Roadmap is based in Beverly, Massachusetts, USA. Read More

3 Signs: Is Your Product Configurator Still Relevant to Your Customers Needs?


Stiff competition, declining profit margins, and changing consumer requirements have made mass customization necessary. But time-strapped customers don’t tolerate long sales cycles or unnecessary complexity. A self-service product configurator is one way to give customers what they want, and in a short period of time. Discover the three signs your product configurator may not be meeting your—or your customers’—needs.

consumer behaviour  profit margins, and changing consumer requirements have made mass customization necessary. But time-strapped customers don’t tolerate long sales cycles or unnecessary complexity. A self-service product configurator is one way to give customers what they want, and in a short period of time. Discover the three signs your product configurator may not be meeting your—or your customers’—needs. Read More

Terra Technology


Based in Norwalk, Connecticut (US), Terra Technology provides real-time forecasting solutions for consumer goods companies. Terra’s pattern recognition technology works in conjunction with traditional demand planning systems to monitor daily demand signals. Terra’s customers include Campbell Soup, Georgia-Pacific, McCain Foods, and Ventura Foods.

consumer behaviour  real-time forecasting solutions for consumer goods companies. Terra’s pattern recognition technology works in conjunction with traditional demand planning systems to monitor daily demand signals. Terra’s customers include Campbell Soup, Georgia-Pacific, McCain Foods, and Ventura Foods. Read More

Microsoft Hopes to Win Over Consumer Privacy Advocates


Microsoft aims to assist users understand privacy issues by embedding privacy agents into its web browser

consumer behaviour  Hopes to Win Over Consumer Privacy Advocates Event Summary By announcing a beta version of several privacy and cookie management features, Microsoft responded to recent news stories against online advertisers and other parties who obtain aggregate data through clickstream technologies. In Microsoft's new browser privacy model, before reporting through any cookie, Microsoft's browser will tell the user what type of cookie. It also can be customized to request further permission before proceeding with the Read More

Leveraging the SaaS Model for Business Benefits of ISVs


The SaaS delivery model promises the consumer a pay-per-use model for consuming software without any up-front capital expenditure in terms of buying the license and infrastructure, and without the overhead of maintaining the infrastructure necessary to run the software. That said, there are three levels of SaaS maturity among ISVs. Download this white paper to learn about the shortcomings and merits of each SaaS maturity level.

consumer behaviour  delivery model promises the consumer a pay-per-use model for consuming software without any up-front capital expenditure in terms of buying the license and infrastructure, and without the overhead of maintaining the infrastructure necessary to run the software. That said, there are three levels of SaaS maturity among ISVs. Download this white paper to learn about the shortcomings and merits of each SaaS maturity level. Read More

Datalliance Sees Strong Growth in First Half of 2013


Datalliance, provider of a software-as-a-service (SaaS) vendor managed inventory (VMI) platform for the consumer goods, industrial, medical device, and other markets, reports continued strong growth. Datalliance reports that through the first 6 months of 2013, it saw a 25% increase in year-over-year revenue from 2012. Continuing this pace through the rest of the year would result in Datalliance

consumer behaviour  (VMI) platform for the consumer goods, industrial, medical device, and other markets, reports continued strong growth. Datalliance reports that through the first 6 months of 2013, it saw a 25% increase in year-over-year revenue from 2012. Continuing this pace through the rest of the year would result in Datalliance reportedly seeing its ninth straight year of 20%+ growth. This comes as Datalliance is expanding in Europe, and comes on the heels of updates to its VMI solution in January and May of this Read More