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 consumer behavior


Dassault’s Consumer Experience Management, Virtually Yours
Product lifecycle management (PLM) for retail and consumer packaged goods (CPG) is usually seen as a lighter version of more complex systems used by

consumer behavior  essential to their success: consumer experience management. After all, your efforts to design and build great products will not reap financial rewards if consumers don’t actually buy your products—in retail and CPG, the utility and quality of the products is not always enough to sell them, and a good product that is also attractive and accessible is more likely to sell very well. Dassault Systèmes is one of the few vendors offering PLM solutions that specifically address customer experience in

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » consumer behavior

What Drives Profitability


Growing customer sophistication and lifetime value means managing customer behavior is key to long-term profitability. Customer profitability and customer behavior metrics enable an organization to create alignment within the go to market process, while other metrics aid in decision-making.

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Managing Product Content for Omni-channel Commerce: Best Practices to Consider when Evaluating Commerce MDM Vendors and Solutions


In recent years, the rise of omnichannel commerce and proliferation of digital channels have precipitated seismic shifts in consumer behavior. Customers who might have previously been motivated by brand loyalty are now faced with a superabundance of shopping options and limited time to navigate them—a scenario that promotes more carefully considered purchasing decisions in response to precise desires and requirements. This paper explores the deepening relationship between product content and conversion, and offers strategies for using content to gain an intimate understanding of customer needs.

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The Ghost in the Machine: Where Has Process Automation Left the Consumer?


Business process automation is all very well and good. After all, nothing succeeds like success, especially automated success. But what is the effect of automation on the consumer, that most unpredictable of systems?

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Wholesale and Retail Trade


Companies in the wholesale and retail trade industry face multiple micro- and macro-economic pressures, including unpredictable consumer behavior; fluctuations in demand; heavy competition; and local, national, and international regulatory compliance issues. These companies have also seen increases in business costs, ranging from transportation and delivery to the necessity of managing a large number of remote divisions.

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Acer to Jump on Internet Appliance Bandwagon


Computer maker Acer is planning to launch a line of Internet appliances at next month's Consumer Electronics Show, in Las Vegas, according to a company source.

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PLM Trends Impacting the Retail, Footwear, and Apparel (RFA), and Consumer Products Industries


In today’s challenging economic environment, forward-thinking companies are looking at technology solutions that can help them weather the economic storm, and deliver long-term performance benefits. Discover four key trends that are relevant to today’s economic situation, and learn how leading retailers and brands are embracing product lifecycle management (PLM) solutions to enhance bottom-line efficiency.

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Zweave, Inc


Zweave, Inc. is a design automation software company serving the needs of federal and consumer product development organizations. Zweave provides software for managing complex processes in the research and design of clothing and equipment.

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Retailing with Insight: Market Basket Analytics


Surprisingly few retail managers, planners, and executives make business decisions based directly on information regarding their customers’ purchasing behavior. This is a big problem for an industry whose very purpose is to fulfill the needs of their shoppers. This white paper examines how customer transaction information is vital to everyone within the retail enterprise.

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Key Tenets of World-class Search and Knowledge Management for Customer Service


The critical difference between industry leaders and laggards is a focus on the consumer experience. Search is a fundamental bridge between an enterprise and its stakeholders, and the quality of the search experience is a core driver of experiential perceptions. Delivering a powerful search experience builds a brand perceived as responsive, empathetic, and knowledgeable. Sounds good, right? So where do you start?

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Success Story: Hindustan Lever


The markets served by Hindustan Lever Limited (HLL), India’s largest consumer goods company, require flexible planning, production, and distribution scenarios on the manufacturing side of operations. In 2000, HLL identified improved supply chain management as a critical business priority. It sought a solution that would increase supplier and distributor responsiveness, reduce inventory buffers, and optimize planning and scheduling.

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