Documents related to
» compuware vantage
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Abstract:
How many of your online customers are happy customers? Today, few organizations can answer this question accurately, usually
relying on customer complaints to highlight areas of underperformance. However, a significant proportion of unsatisfied online
customers won’t even bother to complain. But now, o (...)
Excerpt related to
compuware vantage:
... user Experience. Source: Compuware. Document Type: White Paper Description: How many
of your online customers are happy customers? ...
Published:
2010-03-11
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Abstract:
Reducing the Cost of Systems Operations.IT White Papers and Other White Papers Related to Reducing the Cost of Systems Operations.
Disintermediation is the process of removing redundant intermediaries from a systems management infrastructure. Once vital
to systems monitoring, proprietary agents are now ma (...)
Excerpt related to
compuware vantage:
Reducing the Cost of Systems Operations.IT White Papers and Other White Papers Related to Reducing the Cost of Systems Operations.
Disintermediatio...
Published:
2010-03-11
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Abstract:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from
those offered by the enterprise resource planni (...)
Excerpt related to
compuware vantage:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project...
Published:
2005-12-13
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Abstract:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
Excerpt related to
compuware vantage:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
Published:
2006-01-02
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