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Western Computer Inc.
Western Computer has been providing ERP, CRM, supply chain management and business intelligence solutions for over two decades. We specialize in Microsoft
asked what differentiates Western Computer from other Service Providers or Value Added Resellers (VARS), they say it is the world class service they have experienced from our team. Our 400+ customers are serviced by a team of over 150 experienced professionals throughout Canada and the United States.As a premier Microsoft Solution Provider we supply the three critical elements of a successful implementation: 1. World class products with Microsoft Dynamics products and CfMD ISV partners2. World class indus
Learning Management Suite RFI/RFP Template
Classroom Training Management, E-learning Management, Custom Content Authoring/Publishing Tools, Virtual Classrooms, Course Content/Learning Object Management, Communication and collaboration, Asse...
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Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Colman Computer Services
Colman is an independent computer service company providing a comprehensive range of IT Business Solutions & Services in Ireland for over 20 years. As well
Colman is an independent computer service company providing a comprehensive range of IT Business Solutions & Services in Ireland for over 20 years. As well as being a developer of our own solutions, Colman is the chosen business partner by high profile international software houses. As a Cognos Business Partner for 10 years, Colman are at the forefront in delivering business intelligence software in the Irish marketplace providing all the necessary services & support to ensure a successful implementation
Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.
On August 25th, Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human interaction. Market Impact Dell is getting in early on the overall electronic support marketplace, predicted to grow from $1.9B in 1998 to $10.4B in 2002, a growth rate of >45% per year (Source: IDC). Dell is trying to become the pacesetter in yet another
Compaq Partners with Red Hat in Linux Support Deal
Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating system.
of market) and Compaq Computer Corp. today expanded their strategic partnership to provide call center support for worldwide users of the Official Red Hat Linux OS. Under the agreement, Compaq's Customer Services organization, which serves hundreds of thousands of organizations in more than 100 countries worldwide, will escalate the most advanced support issues to Red Hat's services and support organization. As Compaq modifies and optimizes the Red Hat Linux OS during the support process, Red Hat will
Computer Decisions International, LLC
Computer Decisions International (CDI) specializes in manufacturing and wholesale distribution solutions. Its products include business software, industry
software, industry-specific and generic computer hardware, and implementation and support services. CDI also offers hardware design and integration services. With over twenty years of experience, CDI has a customer base of over 1,200 clients. The company is located in Farmington Hills, Michigan (US).
Professional Services and Support
Professional services address very specific needs, such as public relations, portfolio management, software engineering, etc. They are provided by specialized
Services and Support Professional services address very specific needs, such as public relations, portfolio management, software engineering, etc. They are provided by specialized individuals, companies, or departments within a company. Even though support may be considered a part of the professional services business area, a distinction has to be made between the two. Support usually refers to technical support, which is a special type of professional service requiring highly qualified
Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating
There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider? While enterprise application vendors continue to relentlessly raise annual support and maintenance (S&M) fees year over year, and report ever higher S&M revenues and profit margins, some dismayed or conservative customers might consider turning to the likes of Rimini Street ( http://www.riministreet.com ). Such third party S&M providers are enabling, at this stage, mostly some of the disconcerted Siebel , PeopleSoft
Practical Computer Applications, Inc.
Computer Applications, Inc.
Computer Numerical Control (CNC) Managed Services: How an On-demand Model Can Maximize your CNC Investments
Computerized numerical control (CNC) is crucial to the successful operation of an enterprise resource planning (ERP) application, but the road to success is
Numerical Control (CNC) Managed Services: How an On-demand Model Can Maximize your CNC Investments Computerized numerical control (CNC) is crucial to the successful operation of an enterprise resource planning (ERP) application, but the road to success is sometimes rocky. To surmount the challenges of meeting your CNC needs, learn how an on-demand (or CNC managed services) model can improve your return on investment, and streamline and standardize your business processes.
In the mid-2000s there was a beginning of public discussions and a surge in market awareness about support @ maintenance (S@M) alternatives for users of
Out of Touch ERP Vendors Means Third-party Support Is Here to Stay In the mid-2000s there was a beginning of public discussions and a surge in market awareness about support & maintenance (S&M) alternatives for users of enterprise applications. Companies in the market for enterprise software S&M services, like nearly every other market in the world, has responded to monopolistic-like pricing and profit margins by seeking choice. Enterprise software licensees now have a choice of annual support providers.
Network Engineering to Support the Bandwidth Manager Architecture
Network-level behaviors can impact the determinism of call admission control decisions for a particular bandwidth management deployment. However, different
Engineering to Support the Bandwidth Manager Architecture Network-level behaviors can impact the determinism of call admission control decisions for a particular bandwidth management deployment. However, different network routing and forwarding models can have different impacts when used in conjunction with the bandwidth manager. We examine these models, considering their ability to provide the deterministic admission control capabilities available within the public switched telephone network
Debunking the Myths Surrounding Computer-based Scheduling
To expedite planning production, many companies have gone the way of integration with a manufacturing resource planning (MRP) or enterprise resource planning
the Myths Surrounding Computer-based Scheduling To expedite planning production, many companies have gone the way of integration with a manufacturing resource planning (MRP) or enterprise resource planning (ERP) system. Although these systems have paved the way in planning production, they can leave a lot to be desired. Learn how manufacturing production scheduling (MPS) can be enhanced by finite scheduling and advanced planning and scheduling (APS) systems.
Spinnaker Support Announces New SAP Third-party Maintenance Customer
Spinnaker Support, a a provider of third-party maintenance for JD Edwards and SAP products, announced D+M Group as its latest customer. This win has multiple
Support Announces New SAP Third-party Maintenance Customer Spinnaker Support, a a provider of third-party maintenance for JD Edwards and SAP products, announced D+M Group as its latest customer. This win has multiple meanings for Spinnaker. For one, as a recent entrant into the third-party support and maintenance market for SAP customers (compared to a veteran provider like Rimini Street), this win adds to Spinnaker’s budding list of SAP reference customers. In addition, D+M Group is a first-tim
The Complex Handling of Complexity in Decision Support Systems
Warren Weaver, an American mathematician known for his work on machine translation and his support for science in the United States, defined the complexity of a
Complex Handling of Complexity in Decision Support Systems Warren Weaver , an American mathematician known for his work on machine translation and his support for science in the United States, defined the complexity of a system as “the degree of difficulty in predicting the properties of the system if the properties of the system’s parts are given.” Weaver addressed and handled complexity by dividing it in two general types: disorganized and organized. In disorganized complexity, a system has a
CSC (Computer Sciences Corporation)
For more than 50 years, we at CSC have developed smart, technology-enabled solutions to solve our clients' toughest challenges, demonstrating a commitment to
(Computer Sciences Corporation) For more than 50 years, we at CSC have developed smart, technology-enabled solutions to solve our clients' toughest challenges, demonstrating a commitment to excellence and a passion for exceeding expectations. Over the past five decades, technology has radically changed the world we live in. We have remained at the forefront of our business because we have understood how to use technology change and innovation to deliver value to our clients.We are often asked, What is
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