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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 computer support


Western Computer Inc.
Western Computer has been providing ERP, CRM, supply chain management and business intelligence solutions for over two decades. We specialize in Microsoft

computer support  asked what differentiates Western Computer from other Service Providers or Value Added Resellers (VARS), they say it is the world class service they have experienced from our team. Our 400+ customers are serviced by a team of over 150 experienced professionals throughout Canada and the United States.As a premier Microsoft Solution Provider we supply the three critical elements of a successful implementation: 1. World class products with Microsoft Dynamics products and CfMD ISV partners2. World class

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » computer support

What’s Up with Computer Associates?


In a series of radical moves, Computer Associates appears to be trying to re-direct its gargantuan operations. After missing its numbers in the first calendar quarter (CA’s 4th fiscal quarter), its stock was down 59% at one point.

computer support  Platinum) drastically. Market Impact Computer Associates announced on October 3rd that preliminary results for the second quarter ending September 30, 2000 should be between $1.67 billion and $1.70 billion. Analysts' expectations varied widely due to market uncertainty with respect to the enterprise software marketplace. This uncertainty comes as no surprise based on the beating taken by CA's competitors in this market. These included BMC Software (currently priced at $16 after a 52-week high of $86) and Read More

Compaq Partners with Red Hat in Linux Support Deal


Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating system.

computer support  of market) and Compaq Computer Corp. today expanded their strategic partnership to provide call center support for worldwide users of the Official Red Hat Linux OS. Under the agreement, Compaq's Customer Services organization, which serves hundreds of thousands of organizations in more than 100 countries worldwide, will escalate the most advanced support issues to Red Hat's services and support organization. As Compaq modifies and optimizes the Red Hat Linux OS during the support process, Red Hat will Read More

Computer Manufacturers Shifting Their Focus to Start-Ups


Sun Microsystems and Gateway have announced initiatives designed to make their products and services more appealing to start-up companies, especially those where cash may be a little tight.

computer support  Their Focus to Start-Ups Computer Manufacturers Shifting Their Focus to Start-Ups R. Krause - August 18, 2000 Event Summary In July Sun Microsystems, Inc. announced the iForce Startup Community, an industry first marketplace designed to address dot-com customer requirements through cross-market collaboration. The community interacts online through the iForce Startup Community portal, where startups can find news, events, interactive forums and vendor information, and where qualified startups gain access Read More

Computer Generated Solutions (CGS)


Computer Generated Solutions, Inc. is a leading global provider of end-to-end, technology-enabled business solutions, including ERP, SCM, PLM, WMS, CRM, portal, e-commerce, application development, project services, e-learning, training, staffing, call center, and global sourcing solutions. Founded in New York City in 1984, CGS currently serves North America, Europe, and Asia with 20 global locations, and 2500 employees worldwide. CGS enables mid-market enterprises, Fortune 1000 companies, and government agencies to drive business transformation and improve operating performance by adapting and implementing advanced technologies—carried out by proven, cross-industry, multi-platform experts that are dedicated to customer satisfaction. CGS delivers an integrated portfolio of solutions and services reflecting a broad range of technology and business practices that offer a single point of accountability, which reduces total cost of ownership and maximizes return on IT investments. The result is end-to-end delivery and support of a comprehensive set of solutions and services that enables clients to focus on driving competitive advantage in their core business.

computer support  Generated Solutions (CGS) Computer Generated Solutions, Inc. is a leading global provider of end-to-end, technology-enabled business solutions, including ERP, SCM, PLM, WMS, CRM, portal, e-commerce, application development, project services, e-learning, training, staffing, call center, and global sourcing solutions. Founded in New York City in 1984, CGS currently serves North America, Europe, and Asia with 20 global locations, and 2500 employees worldwide. CGS enables mid-market enterprises, Read More

Triple Creek Announces River to Support Talent Management Infrastructure


The enterprise knowledge sharing software vendor, Triple Creek, launches the social tool River. The tool offers competency-based learning networks across an organization. According to the press release, River attempts to challenge the current "file sharing and friends-and-chatter paradigm," as the tool employs intelligent technology capable to build connections between learners and

computer support  Creek Announces River to Support Talent Management Infrastructure The enterprise knowledge sharing software vendor, Triple Creek, launches the social tool River . The tool offers competency-based learning networks across an organization. According to the press release, River attempts to challenge the current file sharing and friends-and-chatter paradigm, as the tool employs intelligent technology capable to build connections between learners and appropriate learning resources. In so doing it Read More

SAP Support - From Reactive to Proactive


I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really

computer support  Support - From Reactive to Proactive I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really caught our attention is SAP’s commitment to moving from reactive Read More

Monarch Computer Systems Takes Wing with Sage 100 ERP




computer support  Computer Systems Takes Wing with Sage 100 ERP Read More

Consona/AXIS Computer Systems


Sherry Fox (3/10/2015 3:24 PM): http://www.aptean.com/axis/   Consonaa AXIS Computer Systems is part of Aptean. Please put it offline in all cultures (ENG, SPAN, and CHINESE) and move assets over. AXIS is the leading developer of enterprise resource management solutions for the metals, wire and cable industries.The AXIOM® family of software products helps producers, manufacturers, and service centers improve business performance and accelerate growth by leveraging technology to gain better control and visibility of enterprise-wide operations. AXIOM is a comprehensive solution that has been built from the ground up to meet the unique requirements of companies in the metals, wire and cable industries. It is supported by professionals with in-depth industry knowledge and experience. And it is continuously improved based on input from a community of users with similar needs.

computer support  AXIS Computer Systems AXIS is the leading developer of enterprise resource management solutions for the metals, wire and cable industries.The AXIOM® family of software products helps producers, manufacturers, and service centers improve business performance and accelerate growth by leveraging technology to gain better control and visibility of enterprise-wide operations. AXIOM is a comprehensive solution that has been built from the ground up to meet the unique requirements of companies in the Read More

Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street?


Vendors' traditional pricing strategies aren't going to work much longer. Sooner or later, prices will be determined by what the market is ready to bear rather than be based on what vendors think is a profitable way to deliver solutions.

computer support  User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? A series of articles published at the end of 2005 highlighted at great length a conundrum on price per value that has long affected enterprise application vendors and their users. Specifically, while vendors would like to have well-oiled business models that promote stable and recurring revenue streams (which in turn would ensure future product and service enhancements), users favor freedom of choice (in terms of which vendors Read More

Practical Computer Applications, Inc.


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

computer support  Computer Applications, Inc. Read More

How One Vendor Addresses Support and Maintenance Issues


SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available.

computer support  One Vendor Addresses Support and Maintenance Issues Problem Setting SAP is one of the major enterprise resource planning (ERP) vendors that is addressing the concerns of its user base regarding support and maintenance (S&M) issues. These issues are detailed in a previous series on S&M: Will User Enterprises Ever Get Onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry's Best Kept Secret ? , What Is the Value Proposition of Support and Maintenance? , Read More

Ten Cooling Solutions to Support High-density Server Deployment


High-density servers offer a significant performance per-watt benefit. However, they can present a significant cooling challenge. Most data centers are designed to cool an average of no more than 2 kilowatts per rack, but many new servers demand over 40. Thus, innovative strategies must be used to properly cool high-density equipment. Read about 10 approaches that can help increase cooling efficiency in your data center.

computer support  Cooling Solutions to Support High-density Server Deployment High-density servers offer a significant performance per-watt benefit. However, they can present a significant cooling challenge. Most data centers are designed to cool an average of no more than 2 kilowatts per rack, but many new servers demand over 40. Thus, innovative strategies must be used to properly cool high-density equipment. Read about 10 approaches that can help increase cooling efficiency in your data center. Read More

Reducing Computer System Power Consumption through Disk Defragmentation


You may already know what disk defragmentation software does and what the benefits are. Take a closer look at the benefits in performance, cost, time-to-complete, wattage consumed for each test, and overall kilowatt hours (KWHs) consumed with Diskeeper defragmentation software. All tests, including methodology, format, and protocols, were performed with a focus of determining power and cost savings. Learn more.

computer support  Computer System Power Consumption through Disk Defragmentation You may already know what disk defragmentation software does and what the benefits are. Take a closer look at the benefits in performance, cost, time-to-complete, wattage consumed for each test, and overall kilowatt hours (KWHs) consumed with Diskeeper defragmentation software. All tests, including methodology, format, and protocols, were performed with a focus of determining power and cost savings. Learn more. Read More

Computer Information Enterprises (CIE)


The company was founded in 1978 and incorporated in the state of California in 1982. As a custom programming operation, it worked with such major clients as Aetna Life Insurance, Mervyn’s, Playtex and Vons. In the mid-90’s the founder recognized an opportunity to transition itself with the development of a document imaging product within the Solomon IV accounting ERP system and became the first such company to seamlessly integrate with that platform. In 1996 it deployed its first document management product to the Solomon marketplace and over the next several years began to roll-out its solution to the then named Solomon and Great Plains market. In 2002 the company introduced its product in the Sage MAS500 market and in 2004, introduced its product for Sage 100 ERP

computer support  Information Enterprises (CIE) The company was founded in 1978 and incorporated in the state of California in 1982. As a custom programming operation, it worked with such major clients as Aetna Life Insurance, Mervyn’s, Playtex and Vons. In the mid-90’s the founder recognized an opportunity to transition itself with the development of a document imaging product within the Solomon IV accounting ERP system and became the first such company to seamlessly integrate with that platform. In 1996 it Read More