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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » computer service providers


Digital Business Service Providers Series: Market Overview
Today’s Digital Business Service Provider (DBSP) market is a complex of interrelated services and provider capabilities. This article traces the history of the

computer service providers  IBM Global Services (vertical: Computer products and services), Informatica (vertical: data warehouses) and possibly such giants as AT&T and WorldCom (vertical: Telecommunications) are examples of this breed of service provider. Generally they are legacy organizations that see real growth opportunity, sense the need to re-invent themselves to survive, or are merely remarketing themselves with current jargon without any basic change in what they provide. It should be pointed out that the situation is Read More
Software as a Service for Customer Relationship Management and Sales
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and

computer service providers  set-top box, palm-size personal computer (PC), or other device. A revealing e-mail from Microsoft''s chief technical officer, Ray Ozzie, is also about software services, and is especially relevant in light of Bill Gates'' memos ( http://www.scripting.com/disruption/ozzie/TheInternetServicesDisruptio.htm ). This is Part Three of the four-part Software as Service Is Gaining Ground series. Now Microsoft includes everything in its SaaS vision, from add-ons to future versions of Microsoft Office , to hosted Read More
The Exacting Needs of Metal Service Centers
General enterprise resource planning (ERP) providers that are viable companies with a solid product, typically do not meet the dimensional inventory, chemical

computer service providers  STEELMAN Software , Axis Computer Systems and to a degree SYSPRO , and SoftBrands '' evolution or Exact Software''s JobBOSS products may certainly address some of the complexities of the industry. User Recommendation As a litmus test to determine if an ERP solution caters to the needs of metal centers, one should ask whether the solution can automatically compare available inventory specifications like width, length, gauge, and chemical and physical properties against a customer''s order specifications and Read More
What Could Be Some New Frontiers for Large CAD/PLM Providers?
My attendance of Siemens’ two-day product lifecycle management (PLM) analyst summit in the late summer of 2011 was like trying to drink from a fire hose. Even

computer service providers  product development (PLM and computer-aided design [CAD]) with plant execution and automation capabilities. Indeed, the ability to have a complete feedback loop and a single version of the truth between the as-designed, as-manufactured, and as-serviced/maintained product stages is of paramount importance. Siemens PLM software is a leading global supplier of software and services with the capability to optimize the entire lifecycle of products and reduce their time-to-market. But the tricky issue is that Read More
Western Computer Inc.
Western Computer has been providing ERP, CRM, supply chain management and business intelligence solutions for over two decades. We specialize in Microsoft

computer service providers  asked what differentiates Western Computer from other Service Providers or Value Added Resellers (VARS), they say it is the world class service they have experienced from our team. Our 400+ customers are serviced by a team of over 150 experienced professionals throughout Canada and the United States.As a premier Microsoft Solution Provider we supply the three critical elements of a successful implementation: 1. World class products with Microsoft Dynamics products and CfMD ISV partners2. World class Read More
IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report


computer service providers  Field Service Management: Field Service Management (FSM) Competitor Analysis Report Read More
Ficus Computer Engineering, Inc.
Ficus Computer Engineering provides consulting services in the field of Web-enabled applications, e-commerce solutions, and Palmapplications.

computer service providers  Computer Engineering, Inc. Ficus Computer Engineering provides consulting services in the field of Web-enabled applications, e-commerce solutions, and Palm applications. Read More
Service-now.com
PDG Group Model974

computer service providers   Read More
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

computer service providers  conducted by CIO and Computerworld Research shows more than half (58 percent) of the IT executives surveyed have already implemented SOA or are considering implementation. But haven’t we heard all this before? Wasn’t the same said about CORBA, Dot Com, Client/Server, Object Oriented Programming, and portals? Yes, it was, but this time there is a difference: This time all the major software vendors are behind the same standard, and the next generation of software will all be based on SOA. The major Read More
IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

computer service providers  Field Service Management IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available Read More
Understanding Reverse Logistics in Field Service Management
This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the

computer service providers  Reverse Logistics in Field Service Management This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the difficulties inherent in selecting and using enterprise software to facilitate reverse logistics and repair processes including warranty repair, original equipment manufacturer (OEM) repair and handling return material authorizations (RMAs) from distributors. Download the paper. Read More
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

computer service providers  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More
Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

computer service providers  Reduce Cost While Maintaining Customer Satisfaction Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how. Read More
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

computer service providers  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More
Service Productization
Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel,

computer service providers  Productization Service Productization If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Epicor is introducing a new approach to the way enterprise resource planning (ERP) systems are designed, built, and used. We''ve redefined enterprise application software: gone are the technology barriers, integration barriers, and accessibility barriers that stifle productivity. In their place is a newfound sense of collaboration, compatibility Read More

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