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Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » computer maintenance costs roi


How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

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Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation
Interaction center managers must deliver greater value on smaller budgets. But you can’t simply cut costs and services, or your customers won’t remain satisfied

computer maintenance costs roi  automatic call distribution and computer-telephone integration systems to provide per-channel data about call lengths and wait times. Sources also include HR systems to supply employee information. Figure: Continuous Improvement in Customer Service with an Integrated Solution By going beyond traditional data sources, companies can enhance channel data with detailed customer information and help ensure the availability of well-prepared agents with the right skills. I nteraction centers can perform well to Read More...
Computerized Maintenance Management Systems: A Tutorial Part Two: Benefits and Interfaces
A CMMS is an excellent business opportunity whose implementation can significantly improve operations, reduce equipment downtime, increase accountability of the

computer maintenance costs roi  Maintenance Management Systems: A Tutorial Part Two: Benefits and Interfaces Benefits A CMMS (computerized maintenance management system) can be one of the easier pieces of software to cost justify. This is not to say that every company should have one. Rather, the benefits are real and tangible; savings that you can take to the bank. You should analyze current maintenance practices, determine percentage of downtime, calculate yield loss, and loss revenue. Even if this information paints a Read More...
SAP Upgrade Success Story
Gruppo Tosinvest is by no means a single-process company. Beside a core focus on health care, it also runs businesses in the media, real estate, financial

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The Greening of SaaS
Traditionally, the advantage of software as a service (SaaS) is that it reduces the costs involved in installing, deploying, and supporting stand-alone software

computer maintenance costs roi  whether on a desktop computer or notebook PC. A Web-browser-based processing model generally falls into the thin client category, which consumes much less energy than running code on work machines, accessing local servers or other data center resources. Instead of the initial upfront acquisition costs, followed by annual renewal fees typical for traditional stand-alone client/server software, SaaS costs are usually structured at recurring periodic intervals. Not only does this help to make costs more Read More...
The Quest for Leaner Asset Management: Interoperablility with ERP, GIS and HMI/SCADA Enables Maintenance Management Systems to Achieve Higher Levels of Efficiency and Increased Asset Output
Managers of maintenance systems continually strive for leaner, more optimized work flows. This white paper presents the benefits achieved by interoperating with

computer maintenance costs roi  Quest for Leaner Asset Management: Interoperablility with ERP, GIS and HMI/SCADA Enables Maintenance Management Systems to Achieve Higher Levels of Efficiency and Increased Asset Output Managers of maintenance systems continually strive for leaner, more optimized work flows. This white paper presents the benefits achieved by interoperating with enterprise resource planning (ERP), geographic information system (GIS), and human machine interface (HMI) and supervisory control and data acquisition (SCADA) Read More...
Computer Associates Goes E-Business in a Big Way
Computer Associates announced at their CAWorld conference that e-business is the place to be, and they are re-orienting their company to facilitate it. CA has

computer maintenance costs roi  in a Big Way Computer Associates Goes E-Business in a Big Way M. Reed - April 27th, 2000 Event Summary Computer Associates announced at their CAWorld conference that e-business is the place to be, and they are re-orienting their company to facilitate it. In addition to product integration with the Jasmine ii product, the acquisition of Sterling Software, and the reorganization of their service and sales staffs, they are focusing on solution-oriented selling. CA has previously failed to make inroads in the Read More...
Computer Generated Solutions (CGS)
Computer Generated Solutions, Inc. is a leading global provider of end-to-end, technology-enabled business solutions, including ERP, SCM, PLM, WMS, CRM, portal,

computer maintenance costs roi  Generated Solutions (CGS) Computer Generated Solutions, Inc. is a leading global provider of end-to-end, technology-enabled business solutions, including ERP, SCM, PLM, WMS, CRM, portal, e-commerce, application development, project services, e-learning, training, staffing, call center, and global sourcing solutions. Founded in New York City in 1984, CGS currently serves North America, Europe, and Asia with 20 global locations, and 2500 employees worldwide. CGS enables mid-market enterprises, Fortun Read More...
The Best Gets Better: Automated Disk Maintenance
Most operating systems use logical file systems optimized for traditional magnetic hard disk drives (HDD). As a result, users adopting newer solid state drive

computer maintenance costs roi  Best Gets Better: Automated Disk Maintenance Most operating systems use logical file systems optimized for traditional magnetic hard disk drives (HDD). As a result, users adopting newer solid state drive (SSD) technology often see poor write-speed performance caused by free space fragmentation. Learn how new automatic disk maintenance technologies can improve SSD performance and extend the life of SSD devices by minimizing free space fragmentation. Read More...
Maintenance Connection Onsite/Online: CMMS – EAM Competitor Analysis Report
The EAM knowledge base is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management

computer maintenance costs roi  criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. Read More...
Spinnaker Support Announces New SAP Third-party Maintenance Customer
Spinnaker Support, a a provider of third-party maintenance for JD Edwards and SAP products, announced D+M Group as its latest customer. This win has multiple

computer maintenance costs roi  Support Announces New SAP Third-party Maintenance Customer Spinnaker Support, a a provider of third-party maintenance for JD Edwards and SAP products, announced D+M Group as its latest customer. This win has multiple meanings for Spinnaker. For one, as a recent entrant into the third-party support and maintenance market for SAP customers (compared to a veteran provider like Rimini Street), this win adds to Spinnaker’s budding list of SAP reference customers. In addition, D+M Group is a Read More...
Understanding the Costs of Email Security
The three main cost factors associated with e-mail filtering solutions are solution costs, operating costs, and productivity losses. This paper aims to help the

computer maintenance costs roi  email filtering solutions, email security, Vircom Read More...
Co-sourcing Helps Companies to Reduce Costs and Improve Efficiencies
In the ever-changing economy, organizations looking to cut costs and drive innovation are turning to co-sourcing as a cost-effective and less risky alternative

computer maintenance costs roi  sourcing Helps Companies to Reduce Costs and Improve Efficiencies In the ever-changing economy, organisations are looking to cut costs and drive innovation are turning to co-sourcing model as a cost-effective alternative - one that is less risky than outsourcing or offshoring. Source: Allied Worldwide Resources Related to Co-sourcing Helps Companies to Reduce Costs and Improve Efficiencies : Co-sourcing (Wikipedia) Co-sourcing Helps Companies to Reduce Costs and Improve Efficiencies Co Sourcing is Read More...
Maintenance Planning... Getting Back to Basics
Proper maintenance planning is the first step in moving from a reactive to a proactive mode. Yet organizations continue to struggle with establishing proper

computer maintenance costs roi  Planning... Getting Back to Basics Proper maintenance planning is the first step in moving from a reactive to a proactive mode. Yet organizations continue to struggle with establishing proper planning processes. This paper provides back to basics perspective on the key elements of maintenance planning. Read More...

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