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Documents related to » computer help desk software


Taking Measures for True Success: How to Choose Software That Meets Your Needs
Taking Measures for True Success: How to Choose Software That Meets Your Needs. Download Whitepaper on Software That Meets Your Needs. A failed software implementation can cost companies millions in wasted time and money. To ensure your software selection project isn’t a sorry statistic, use the right metrics to gauge your success. Time, budget, and functionality aren’t enough--focus your efforts on requirements analysis and definition. Take measures to ensure your software meets your needs, and discover how to perform accurate requirements analysis.

COMPUTER HELP DESK SOFTWARE: Taking Measures for True Success: How to Choose Software That Meets Your Needs Taking Measures for True Success: How to Choose Software That Meets Your Needs Source: Technology Evaluation Centers Document Type: TEC Report Description: A failed software implementation can cost companies millions in wasted time and money. To ensure your software selection project isn’t a sorry statistic, use the right metrics to gauge your success. Time, budget, and functionality aren’t enough--focus your efforts on
10/1/2008 12:32:00 PM

The Case Against Modifying Your Enterprise Software
he Case Against Modifying Your Enterprise Software.Read White Papers and Other Software for Your Investigation of The Case Against Modifying Your Enterprise Software. Consider the case of two hypothetical companies—Company A and Company Z—each using an identical enterprise software package delivering identical core functionality. Company A has the same number of users, but the total cost of ownership (TCO) experienced by Company Z is about twice the TCO enjoyed by Company A. Why? We explain.

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5/12/2006 12:41:00 PM

Software Vendor Red Flags » The TEC Blog


COMPUTER HELP DESK SOFTWARE: Red Flags, RFP, Software Selection, Vendor Evaluation, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
21-01-2008

Software Update: TEC Advisor » The TEC Blog


COMPUTER HELP DESK SOFTWARE: beta, decision support, new release, software comparison, Software Evaluation, Software Selection, special access key, tec advisor, vendor data, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
29-07-2011

Software Selection, Mafia-style » The TEC Blog
Software Selection, Mafia-style » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

COMPUTER HELP DESK SOFTWARE: cosa nostra, enterprise software, mafia, Software Selection, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-05-2008

The No-drama Software Upgrade
The No-Drama Upgrade. Download Free IT Comparison White Papers In Relation To End User Management. When you upgrade enterprise application software, you want to realize expected benefits as quickly as possible and minimize costs, disruption, and risk. In tough economic times, there is absolutely no room for budget overruns and the potential disruption to business operations—which are always risks of an application upgrade. An end-user management solution can help you realize return on investment (ROI). Find out how.

COMPUTER HELP DESK SOFTWARE: The No-drama Software Upgrade The No-drama Software Upgrade Source: Knoa Software Document Type: White Paper Description: When you upgrade enterprise application software, you want to realize expected benefits as quickly as possible and minimize costs, disruption, and risk. In tough economic times, there is absolutely no room for budget overruns and the potential disruption to business operations—which are always risks of an application upgrade. An end-user management solution can help you realize
2/19/2009 12:07:00 PM

Moxie Software: Handling “Big Knowledge” » The TEC Blog
Moxie Software: Handling “Big Knowledge” » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

COMPUTER HELP DESK SOFTWARE: collaboration, collaboration spaces, CRM, customer service, industry watch, knowledge management, moxie software, social, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-05-2013

What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

COMPUTER HELP DESK SOFTWARE: installed on the customer s computers in a variety of environments, out of the control of the software provider. Again, SaaS reduces the pain of upgrades, as customers automatically remain current on releases, despite spending minimal effort on upgrades. Thus, traditional fixed costs turn into variable counterparts, since a customer only pays for software it actually consumes . This may require some new approaches to IT budgeting, but it should reduce unnecessary software spending. Moreover, customers
3/15/2006

webMethods Gets Active (Software That Is)
In May webMethods Inc. announced that it will purchase Active Software Inc. in an all-stock deal. The purchase is worth approximately $1.3 Billion. WebMethods is a vendor of B2B e-commerce integration software, and the acquisition of Active allows them to extend their integration strategy for extended supply chain and business-to-business e-commerce.

COMPUTER HELP DESK SOFTWARE: existing customers include Dell Computer, Lucent, and Bell Atlantic. Active claims approximately 200 customers in verticals such as telecommunications, government, manufacturing, and transportation. User Recommendations Customers evaluating Enterprise Application Integration solutions should be cautious at this point. The market is beginning to coalesce and will contain fewer vendors within the next year (reduced to 10 major vendors within 12 months, 70% probability). Major vendors such as Vitria
6/7/2000

Enterprise Software Sales Leads
Complete our brief vendor questionnaire to find out if we currently have project opportunities that match your requirements.

COMPUTER HELP DESK SOFTWARE: Enterprise Software Sales Leads Enterprise Software Sales Leads As a software vendor or value-added reseller (VAR), you need quality leads to keep your sales pipeline full. TEC can help. Our online software comparison tools and research libraries attract enterprise software buyers from around the globe. These companies and organizations are looking for information on solutions and vendors because they have made the decision to buy. You can acquire the information we gather on these buyers, their
10/5/2010 3:01:00 PM

Software Leasing Trend Slams Baan Earnings
On October 21, the Baan Company announced a larger-than-expected loss of $25M. Baan's stock price tumbled more than 10% after the loss more than tripled Wall Street's prediction of losses between $8.2M and $1.4M. Revenue for the quarter was $143M, compared to $195M in the same period last year. Sales of new software fell 59% to $36M for the recent quarter, from last year's $86.6M. Baan cited the market's move toward leasing rather than buying software as one reason for its sagging revenue.

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10/27/1999


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