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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 computer business applications crm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery


While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy mosaic

computer business applications crm  sales contracts, and CTI (computer telephone integration) functionality. Also, future releases will feature a customer portal to provide access to the knowledge base, Frequently Asked Questions (FAQ), visibility into open customer call inquiries, and a storefront that provides order visibility through integration with MBS'' products. The deal with Crystal Decisions would be another move in the right direction to embed business intelligence (BI) tools and reporting capabilities into enterprise Read More

Business Intelligence Status Report


Spurred by government mandates for more business transparency, business intelligence has emerged to extract information from ERP systems. How has BI emerged? What does the terminology surrounding it mean, and what is its current state of affairs?

computer business applications crm  spread out over several computer systems), which enables several users on a local-area network (LAN) to access the same database simultaneously. Such sophisticated languages for managing database systems are called fourth-generation languages (4GL), which are programming languages that are closer to human languages than typical high-level procedural programming languages like COBOL or C++. The information from a database can be presented in a variety of formats, since most DBMS''s include a report writer Read More

Reinventing the Business Workspace


A new, connected way of working is breaking down the old, functional silos of activity that kept workers isolated in their desktop cubicles. Rippling across the modern, web-enabled workplace, it links people wherever they work and collaborate—in workplaces, virtual spaces, meeting rooms, and mobile devices. Learn how on-demand applications can combine to create productive, adaptable information sharing and workflow.

computer business applications crm  the inability of their computer systems at work to deliver the same easy integration and standardized user interface they experience when using the Web. This capability is what Salesforce for Google Apps delivers. A fully integrated, on-demand workspace lets workers take advantage of real-time connections on the Web within an enterprise framework: A customer services administrator can have all relevant documents and conversation records at his or her fingertips when interacting with a customer instead of Read More

Glossary of Enterprise Applications Terminology Part One: Accounts Payable Through Internet


As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary of those terms.

computer business applications crm  periods. APS describes any computer program that uses advanced mathematical algorithms or logic to perform optimization or simulation on finite capacity scheduling, sourcing, capital planning, resource planning, forecasting, demand management, and others. These techniques simultaneously consider a range of constraints and business rules to provide real-time planning and scheduling, decision support, available-to-promise, and capable-to-promise capabilities. APS often generates and evaluates multiple Read More

Overcoming the Barriers of Stand-alone Business Applications


Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your enterprise into a customer-focused business with the ability for future growth. An integrated suite of applications can give your business processes the depth and flexibility to achieve what a collection of stand-alone applications cannot.

computer business applications crm  Common Business Applications , Computer Business Applications , Critical Business Applications , Developing Business Applications , Director Business Applications , Google Business Applications , Hosted Business Applications . Introduction Small and middle-market companies are the lifeblood of the economy - in all regions of the world. But many of these companies today feel the need for a transfusion - the operational boost that can move them to a customer-focused business with the ability to grow even Read More

The Business Value of Enterprise Business Intelligence


While BI continues to be closely aligned with sales analysis and reporting, more companies are evolving in their use of it to not only understand, predict and influence the behavior of their customers, but to plan, evaluate and monitor their supply chains. The ultimate goal: to drive performance improvements across their businesses. This paper focuses on the influence of Enterprise BI on manufacturing and distribution organizations.

computer business applications crm  Business Value of Enterprise Business Intelligence While BI continues to be closely aligned with sales analysis and reporting, more companies are evolving in their use of it to not only understand, predict and influence the behavior of their customers, but to plan, evaluate and monitor their supply chains. The ultimate goal: to drive performance improvements across their businesses. This paper focuses on the influence of Enterprise BI on manufacturing and distribution organizations. Read More

Better Business Outcomes with Business Analytics


In a survey conducted by IBM, 83 percent of CIOs identified business intelligence (BI) and analytics as a key part of their strategies to boost competitiveness. Find out how BI can increase the efficiency and effectiveness of core business processes, and contribute to the creation of high-performing “analytics-driven” organizations that outperform their peers.

computer business applications crm  Business Outcomes with Business Analytics In a survey conducted by IBM, 83 percent of CIOs identified business intelligence (BI) and analytics as a key part of their strategies to boost competitiveness. Find out how BI can increase the efficiency and effectiveness of core business processes, and contribute to the creation of high-performing “analytics-driven” organizations that outperform their peers. Read More

Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

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SAP Business Suite, Powered by SAP HANA: Delivering Real-time Business Value


Becoming a real-time business requires managing daily business transactions of your core business processes in real time, and capturing data from new sources like social media or mobile apps. And you need to be able to analyze all this data. Ultimately, it requires people to be able to access real-time information on any device for immediate action. Read this white paper to learn about an in-memory platform and how it can you help create new business value.

computer business applications crm  Business Suite, Powered by SAP HANA: Delivering Real-time Business Value Becoming a real-time business requires managing daily business transactions of your core business processes in real time, and capturing data from new sources like social media or mobile apps. And you need to be able to analyze all this data. Ultimately, it requires people to be able to access real-time information on any device for immediate action. Read this white paper to learn about an in-memory platform and how it can you help Read More

Buyer’s Guide to Business Phone Systems


Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process.

computer business applications crm  Guide to Business Phone Systems Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process. Read More

The 2011 Focus Experts' Guide to Business Intelligence


Not all business intelligence (BI) solutions fit every situation, and many BI solutions can be quite pricy. As an organization grows and its experience with BI increases, new types of analysis from a broader range of sources become worth the additional spend. This guide will help you determine what stage of BI “maturity” you are in, and then what features you need and what vendor choices you have at that stage.

computer business applications crm  2011 Focus Experts'' Guide to Business Intelligence Not all business intelligence (BI) solutions fit every situation, and many BI solutions can be quite pricy. As an organization grows and its experience with BI increases, new types of analysis from a broader range of sources become worth the additional spend. This guide will help you determine what stage of BI “maturity” you are in, and then what features you need and what vendor choices you have at that stage. Read More

Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

computer business applications crm   Read More

SaaS Realities: Business Benefits for Small and Midsize Business


Software as a service (SaaS) is known for its relative speed to deployment and low up-front cost. Less well known are the business advantages of SaaS for enterprise resource planning (ERP) solutions, especially for small and midsized businesses. Learn how a fully integrated SaaS solution can help you improve your business operations, as well as better meet the challenges of growth, competition, and regulatory compliance.

computer business applications crm  Realities: Business Benefits for Small and Midsize Business Software as a service (SaaS) is known for its relative speed to deployment and low up-front cost. Less well known are the business advantages of SaaS for enterprise resource planning (ERP) solutions, especially for small and midsized businesses. Learn how a fully integrated SaaS solution can help you improve your business operations, as well as better meet the challenges of growth, competition, and regulatory compliance. Read More

Mobile Business Intelligence (BI)-The Importance of On-the-Move Business Clarity and Agility


Today’s employees expect to have access to business data in a single mobile device with intuitive tools to quickly perform tasks. If enterprises wish to provide BI to every end user, they need a BI solution that is flexible, scalable, and practical enough to function on all smartphones and tablet computing devices with all the features and functionality needed to manage the business at strategic, operational, and tactical levels.

computer business applications crm  Business Intelligence (BI)-The Importance of On-the-Move Business Clarity and Agility Today’s employees expect to have access to business data in a single mobile device with intuitive tools to quickly perform tasks. If enterprises wish to provide BI to every end user, they need a BI solution that is flexible, scalable, and practical enough to function on all smartphones and tablet computing devices with all the features and functionality needed to manage the business at strategic, operational, and Read More