Superior order management can provide you with a competitive edge across the board. To move closer to order perfection and a truly loyal customer base, you must cost-effectively eliminate the issues preventing on-time, accurate order fulfillment. This involves every process, including planning and forecasting, acquiring and creating accurate orders and contracts, handling order changes, and resolving fulfillment and post-delivery problems.
order profitability, credit, and complaints and returns Value of the customer over their lifetime, based on history, market leadership, and/or collaborative relationship Value of your company to the customer, how you differentiate, why they buy from you and work with you At the transaction level, if your enterprise can''t see the full cost element of an order across the management process (the cost waterfall) it may lose not only profits but also revenue opportunities. A simple example: a customer wants