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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 comparison guide for crm reviews


Announcing the 2013 TEC CRM Buyer’s Guide for Medium and Large Enterprises
We are pleased to announce the launch of TEC’s first buyer’s guide of 2013: CRM for Medium and Large Enterprises. Download your free PDF copy now.This buyer

comparison guide for crm reviews  complete with software functionality comparison charts, thought leadership reviews from industry experts, customer success stories, a comprehensive directory of vendors, and a list of related TEC resources. We trust you will find this guide, as well as our entire 2013 lineup of buyer’s guides , insightful and helpful in staying current with the technology developments in your business area and in your research for a software solution for your organization. The TEC buyer’s guide team is already

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS – EAM

Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. EAM typically includes computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

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CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know


When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex merger of processes, technologies, and culture. Additionally, a successful value chain recognizes that partners, vendors, suppliers, and employees play a vital role to ensure that customer values are both recognized and realized.

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ERP Systems Buyer’s Guide


The implementation of an enterprise resource planning (ERP) system to automate business processes is a strategic investment. Buying the right system and choosing the best vendor for you are critical to a successful ERP implementation. As a decision maker, you need to quickly identify your ERP requirements, effectively communicate these needs to vendors, and successfully compare various product alternatives. Learn how.

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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

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CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

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Financial Forecasting: Room for Improvement for People, Process and Technology


Preparing an accurate forecast in this volatile business climate is challenging. Still, it is critical for businesses to be able to predict outcomes for the next month, quarter or year, and be able to respond quickly when the actuals vary significantly from the forecast. Forecasting may be equal parts art and science, but the most dialed-in enterprises report using a solid, collaborative process for generating accurate forecasts.

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ERP Software Review: VISIBILITY.net for ETO Manufacturing


This enterprise resource planning (ERP) software review report examines ERP software by Visibility and its support for engineering-to-order (ETO) manufacturing against known benchmarks. It assesses VISIBILITY.net by Visibility for ETO manufacturing functionality and reviews the product’s support capacity with a focus on:

  • Financials
  • Human Resources
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  • Purchasing Management
  • Quality Management
  • Sales Management

The report also contains an independent analyst’s review of the ERP software based on a demonstration provided by Visibility. The VISIBILTY.net ERP software review identifies the features of VISIBILITY.net that distinguish it from other ETO manufacturing solutions, including its adaptability to individual business approaches, its multi-faceted management controls, and its concentration as a to-order manufacturing application. The analyst also outlines the software provider’s implementation process, support model, and target user base.

VISIBILITY.net offers a customizable and user-friendly interface and provides manufacturing efficacy as a web-based and mobile-compatible system. Through its support for complex manufacturing processes through project and product management, cost evaluation, and work order organization, VISIBILITY.net provides business management support to project-oriented manufacturers through project management procedures including cost estimation, billing, receiving, and task managing.

VISIBILITY.net achieved TEC certification status for its ERP software solution by completing TEC’s certification program which includes a demonstration of the ERP software’s support for specific real-world business process and a detailed functional benchmarking analysis.

Based on a demonstration of VISIBILITY.net, a TEC analyst has assessed the ERP software’s features, evaluating the software against known industry benchmarks, to determine that VISIBILITY.net is a strong ETO manufacturing ERP system.

Download this software review report for product analysis and comparison, an in-depth analyst commentary, and to learn more about how VISIBILITY.net can help to-order manufacturers achieve their ERP objectives.

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CRM for Financial and Insurance Markets


Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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Vitria OI 4: Data for Today and for the Future


Vitria is a long-time player in the provisioning of software solutions for analyzing information in real time. Founded in 1994 by two entrepreneurs—Drs. JoMei Chang and Dale Skeen, Vitria’s current chief executive officer (CEO) and chief technology officer (CTO), respectively, Vitria has evolved its operational intelligence and business process management (BPM) applications into mature and stable

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Tenrox Project Workforce Management for PPM for PSA Certification Report


Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA) solutions in the Project Portfolio Management (PPM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Infor VISUAL for ETO Manufacturing Scores Maximum for Quality Management [Infographic]


Check out this infographic to see how Infor VISUAL stacks up against other enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing.

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