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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 community management research bi

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » community management research bi

Business Community Management


To adapt your supply chain communication process to the demands posed by changing customer expectations, volume increases, and multiple communication formats, automating your supply chain is essential. Business community management (BCM) integrates the technology, business processes, and communication of the entire trading community to create end-to-end supply chain visibility. Learn how to use BCM for your enterprise.

community management research bi  Community Management Business Community Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Business Community Management (BCM) creates a comprehensive view of your supply chain by integrating the technology, business processes and communication of the entire business community. Source : Inovis Resources Related to Business Community Management : Community Management (Wikipedia) Business Community Management Community Read More

Case Study: Community College Embarks on Financial Reporting System Implementation


The Nova Scotia Community College (NSCC) implemented Business Objects to create a financial reporting system that would run in real time, as opposed to taking weeks to generate reports. However, the NSCC environment presented its own unique set of challenges.

community management research bi  as the end user community was not adversely affected. One of the main discussions surrounding the actual implementation was whether to use PeopleSoft as a reporting tool as well. Most report users were centered in the financial departments across the various campuses. Due to the multiple end user locations, the training involved in the adoption of the new system would be time-consuming and costly. The alternative was to implement a reporting system that could integrate with the ERP system, in a seamless Read More

Are You Ready for Enterprise Feedback Management?


Enterprise feedback management (EFM) is the process of systematically collecting, analyzing, consolidating, and using all sources of feedback to improve your company and your overall profitability. EFM includes not only aggregating feedback from multiple stakeholders, across multiple channels, but also getting real-time, actionable information to where it’s relevant in the company. Learn more about implementing EFM.

community management research bi  Cycle | Feedback Management Community | Feedback Management Development | EFM Feedback Management | EFM Enterprise Feedback Management | EFM Customer Feedback Management | EFM Feedback Management Market | EFM Feedback Management Solutions | EFM Feedback Management Software | EFM Feedback Management Online | EFM Feedback Management Services | EFM Feedback Management Technologies | EFM Comprehensive Feedback Management | EFM Feedback Management Programmer | EFM Use Feedback Management | EFM Feedback Read More

A Lexicon for Customer Relationship Management Success


Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles, and is approached with a let's-hope–for-the-best mentality.

community management research bi  within the end user community relative to CRM''s perceived delivered value. There are three fundamental factors contributing to this: The industry fails to articulate a clear picture of the value it provides outside of the feature/function attributes of the technology. Senior management (user organizations) view CRM in terms of infrastructure deployment instead of in operational and strategic terms. Because the user community fails to approach CRM as an operational strategy, its perceived value is limited Read More

Enterprise Performance Management: Cycle II


In February 2009, Quocirca interviewed 800 individuals across eight geographies about their views on, and usage of, enterprise performance management (EPM) tools and processes. The research was repeated in December 2009 and there was a clear improvement in understanding of EPM basics. However, much remains to be done. The overall increase in the EPM sub-indices does not mean there is room for complacency. Find out why.

community management research bi  apparent that the financial community will have to review what and how it offers its products and services to the market. 8. Business Plan   Main Findings:   Large organisations have pulled away from the mid-market in their capability for business planning. Retail and CPG show the greatest fall in the sub-index by vertical, moving from top of the table to just above healthcare and public sector. As the recession eases, much remains to be done by all four sectors. As in cycle I, Italy and Iberia are Read More

Field Service Management (FSM)


Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system.

community management research bi  Service Management (FSM) Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the Read More

CITO Research


CITO Research creates and publishes content for chief information officers (CIOs) and chief technology officers (CTOs). The company provides research and analysis.

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Focus Research


Focus makes the world's business expertise available to everyone. At the heart of Focus is a network of thousands of leading business and technology experts who are thought leaders, veteran practitioners and upstart innovators in hundreds of different topics and markets.

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Business Application Research Center


Business Application Research Center (BARC) is a software industry analyst firm. BARC’s specializations include data management and business intelligence. The company also organizes conferences and runs seminars.

community management research bi  Application Research Center Business Application Research Center (BARC) is a software industry analyst firm. BARC’s specializations include data management and business intelligence. The company also organizes conferences and runs seminars. Read More

Human Capital Management


pdg group 1243

community management research bi  Capital Management pdg group 1243 Read More

Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

community management research bi  Relationship Management (CRM) Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, Read More

Human Capital Management (HCM)


Human capital management (HCM) solutions encompass applications for handling personnel-related tasks for corporate managers and for individual employees from the point of hire to the point of retire. HCM solutions provide the tools and technologies needed to enhance all facets of HR administration and employee relationship management.

community management research bi  Capital Management (HCM) Human capital management (HCM) solutions encompass applications for handling personnel-related tasks for corporate managers and for individual employees from the point of hire to the point of retire. HCM solutions provide the tools and technologies needed to enhance all facets of HR administration and employee relationship management. Read More

Enterprise Marketing Management (EMM) RFI/RFP Template


Marketing Automation, Resource Management, Digital Asset Management, Financial Management, Reporting and Analysis, Configuration Points, Integration Points, Platforms, Security, Administration, Lead Management, E-mail Marketing, Product Technology, and Support

community management research bi  Marketing Management (EMM) RFI/RFP Template The Enterprise Marketing Management (EMM) RFI/RFP Template lists and describes 938 features and functions found in Enterprise Marketing Management (EMM) software solutions. This Enterprise Marketing Management (EMM) Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Enterprise Marketing Management (EMM) software selection projects. Features and functions included in this Enterprise Read More

Order Management RFI/RFP Template


Order Promising, Inventory Management, Sourcing, Execution Visibility, Inbound and Assembly Coordination or Multi-site Changing, Shipping and Outbound, OM-Specific Technology, Product Technology

community management research bi  Management RFI/RFP Template The Order Management RFI/RFP Template lists and describes 420 features and functions found in Order Management software solutions. This Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Order Management software selection projects. Features and functions included in this Template: Order Promising Inventory Management Sourcing Execution Visibility Inbound and Assembly Coordination or Multi-site Changing Read More

ZK Research


ZK Research, a dvision of Kerravala Consulting, provides research as well as tactical and strategic advice to a number of constituents, including end user IT and network managers and vendors of IT hardware.

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