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Business Process Management (BPM)
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, part...
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Documents related to » community management concepts bpm


Business Community Management
To adapt your supply chain communication process to the demands posed by changing customer expectations, volume increases, and multiple communication formats

community management concepts bpm  Community Management Business Community Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Business Community Management (BCM) creates a comprehensive view of your supply chain by integrating the technology, business processes and communication of the entire business community. Source : Inovis Resources Related to Business Community Management : Community Management (Wikipedia) Business Community Management Community Read More...
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

community management concepts bpm  Service Oriented Architecture | Community Service Oriented | Define Service Oriented | Distributed Service Oriented Architecture | Most Service Oriented | Open Source Service Oriented | Real Time Service Oriented Architecture | SOA Services Oriented | SOA Service Oriented Activities | SOA Service Oriented Applications | SOA Service Oriented Architect | SOA Service Oriented Attitude | SOA Service Oriented Businesses | SOA Service Oriented Communication | SOA Service Oriented Companies | SOA Service Read More...
Progress Exchange 2013 Part Two: Will Pacific be Progress Software’s PaaS to Relevance?
By P.J. Jakovljevic (see bio) and Bob Eastman (see bio)Last week in the TEC blog, we discussed Progress Software’s history and current focus. The company

community management concepts bpm  allow developers to embed community features into applications. The future of Progress Pacific is a highly scalable and simple collaboration platform that anticipates the needs of developers (see Figure 4). Figure 4 – Future Unified Progress Pacific What the Future Might Bring Progress Pacific has the potential to be a very strong brand for Progress, and, as it comes at a crucial time for the company, shows a strong step in the right direction. For Progress’ current customers and ISV partners, this Read More...
The Many Angles to Dive into the BPM Water
These days, the concepts of business process management (BPM) have become more unified, and BPM functionality from different vendors seems to be more converged.

community management concepts bpm  with the BPM vendor community, I’d like to discuss a few different angles (other than the generally-recognized core benefits of BPM such as transparency, efficiency, and optimization of business processes) that a user can take to dive into the BPM water. Aligning Business Goals with Processes I had a product briefing for Whitestein Technologies’ Living Systems Process Suite [ evaluate the product ] in July. The most interesting aspect I learned from the vendor is the solution’s goal-oriented Read More...
SAP HANA: A Fast Developing “Toddler” - Part 2
Part 1 of this blog series analyzed a snapshot of the SAP HANA offerings’ achievements at the time of the product’s first anniversary in June 2012. SAP is now a

community management concepts bpm  to best practices and community support forums. We recently had a Startup Forum at SAP Palo Alto, where we had more than two dozen (with a longer waiting list) startups looking at the possibility to develop on HANA. SAP is creating a US$ 155 million venture fund for startups and a US$ 337 million SAP HANA Database Migration Acceleration Program . PJ : What is the workflow/business process management (BPM) engine within HANA, something from NetWeaver, something organic to HANA, or nothing at this stage? Read More...
Cincom Enterprise Management
Cincom Enterprise Management is a portfolio of Web-enabled business applications that address the business cycle of companies who build and service complex

community management concepts bpm  Enterprise Management Cincom Enterprise Management is a portfolio of Web-enabled business applications that address the business cycle of companies who build and service complex products. It encompasses activities included in business planning, business acquisition, order management, engineering, procurement, manufacturing and re-manufacturing operations, cost management, finance, and aftermarket support. CONTROL also supports global enterprises by offering distributed multi-site implementation optio Read More...
Succession Management: A Primer
Many companies plan for vacancies at the top level, but few have a succession management strategy that considers all aspects of the business and levels of the

community management concepts bpm  Management: A Primer Many companies plan for vacancies at the top level, but few have a succession management strategy that considers all aspects of the business and levels of the employee hierarchy. This lack of planning can have implications to a company’s success. Without a clear program, a company is at peril of losing its talent at best and suffering from a crucial vacancy and losing momentum in the marketplace at worst. Find out more. Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

community management concepts bpm  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More...
Competency Management: the Compass for Strategic Talent Management
This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all

community management concepts bpm  Management: the Compass for Strategic Talent Management Plateau delivers a best-of-breed talent management solution with deep functionality for learning management, performance management, compensation management and career and succession planning. This allows organizations to take a unified approach to develop, manage, reward and optimize their talent. Superior best-in-class talent management solutions can be deployed individually or together, enabling current and prospective customer to Read More...
Oracle Transportation Management
Oracle Transportation Management delivers robust transportation planning and execution capabilities to shippers and third party logistics providers. It

community management concepts bpm  Transportation Management Oracle Transportation Management delivers robust transportation planning and execution capabilities to shippers and third party logistics providers. It integrates and streamlines transportation planning, execution, freight payment, and business process automation on a single application across all modes of transportation, from full truckload to complex multileg air, ocean, and rail shipments. Oracle Transportation Management lowers transportation costs, improves customer Read More...
The Channel Management Shuffle
Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is

community management concepts bpm  Channel Management Shuffle Introduction We''ve all been there at one time or another, in a crowded place or driving while holding a cell phone to our ear in a tight embrace—and why? Because the automated attendant on the other end of the line can not quite make out our command to her (or him?) ... usually because of the tiniest bit of background noise or maybe she or he is just having a bad day ... whether it''s trying to book a flight, find out the status of a flight, or check the status of an order Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

community management concepts bpm  Management: The Core of Service Resolution Management Today''s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More...
Systems Monitoring and Management: Vendor Evaluation Checklist
This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for

community management concepts bpm  Monitoring and Management: Vendor Evaluation Checklist This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for the right solution. It is intended to be a generic list that can be updated, expanded, and customized depending on your exact requirements. You are welcome to edit and modify each of the items as you see fit. Read More...
Alfanar IT Solutions-Enterprise Content Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM

community management concepts bpm  IT Solutions-Enterprise Content Management Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM) solutions to both government and private sectors—two sectors undergoing rapid automation and thus in need of ECM solutions in Saudi Arabia. Read this paper to see how alfanar IT plans to address these market needs and the improvements expected with OpenText. Read More...
Intelligent Workload Management
Computing infrastructure today though versatile must be used wisely. Intelligent workload management (IWM) allows for efficient consumption of computing

community management concepts bpm  Workload Management Computing infrastructure today though versatile must be used wisely. Intelligent workload management (IWM) allows for efficient consumption of computing resources while ensuring business tasks are supported by all needed resources—and that this is all done securely. IWM tools support the building, management, monitoring, and securing of workloads. See how to run your cloud computing system with leading-edge technology. Read More...

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