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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center
One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC

communications  Communications Guide: The Business Case for Unified Communications in the Contact Center One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this Read More...
Picture Archiving Communication Systems (PACS) for the Health Care Industry
PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinician...
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Documents related to » communications


2011 Trends Report on Unified Communications
That's the job of unified communications and you can find outhow in 2011 Trends Report: Unified Communications.

communications  Trends Report on Unified Communications What ever happened to the good old telephone? Today, there's instant messaging, video conferencing, e-mail, faxes, blog posts, Facebook, Twitter, mobile devices, and more. How do you unify them in a coherent, consistent interface so your people can collaborate in more efficient and powerful ways? That's the job of unified communications (UC)—and you can find out how in 2011 Trends Report: Unified Communications . From the expansion of cloud-based UC offerings, to Read More...
Strategic Communications, Inc.
Strategic Communications (StratComm) is a management and content development company. Content StratComm specializes in includes training, skill assessments, and

communications  Communications, Inc. Strategic Communications (StratComm) is a management and content development company. Content StratComm specializes in includes training, skill assessments, and editorial services. Read More...
Edgell Communications
Edgell Communications is a business-to-business media company founded in 1985. Its publications include Apparel, RIS News, Hospitality Technology, and Mobile

communications  Communications Edgell Communications is a business-to-business media company founded in 1985. Its publications include Apparel, RIS News, Hospitality Technology, and Mobile Enterprise. Read More...
Leavitt Communications


communications  Communications Read More...
What Makes a Good White Paper Good… (Part 4)
Here's the final point in a series of four aimed at identifying a

communications  Makes a Good White Paper Good… (Part 4) Here's the final point in a series of four aimed at identifying a good IT white paper (and providing helpful hints, should you need to write one). The previous points addressed the importance of the white paper's introduction, of writing to a specific audience, and of proposing a viable solution. The final point, appropriately enough, considers key features of an effective conclusion. 4. All’s Well that Ends Well… The first paragraph of the white paper Read More...
Supply Chain 201: Editors’ Picks
I’m a bit swamped right now, but I thought I’d address a number of specific requests from your comments in Supply Chain Management 101 by pointing you to a

communications  Chain 201: Editors’ Picks I’m a bit swamped right now, but I thought I’d address a number of specific requests from your comments in Supply Chain Management 101 by pointing you to a bunch of other free resources on our sites: Change management (and implementation) for ERP Searching for “change management” on our white paper and case study site provides a bunch of results. Try Changing Focus on Change Management in ERP Projects for a taste. SCM and health care At our Certified Health Care Read More...
Mid-market Manufacturers and the New Landscape for Enterprise Resource Planning: Using Technology to Compete
The globalization of discrete manufacturing is forever changing the notion of what a

communications  market Manufacturers and the New Landscape for Enterprise Resource Planning: Using Technology to Compete Mid-market Manufacturers and the New Landscape for Enterprise Resource Planning If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Infor is the world's third largest business software company. We develop and acquire proven software products that have rich, built-in functionality. Then we make them better. We invest resources into Read More...
NIST Certification for AES Encryption
The National Institute of Standards and Technology (NIST) defines the standard for Advanced Encryption Standard (AES) encryption, and provides a rigorous

communications  Certification for AES Encryption The National Institute of Standards and Technology (NIST) defines the standard for AES encryption, and provides a rigorous testing process for software vendors. The certification process is carried out by independent testing labs who report the results to NIST for validation. The AES certification process tests every aspect of encryption and involves millions of encryption and decryption operations. Only the most dedicated security vendors are able to pass the tests Read More...
Project Management Communication: Part 3 of 3
In this final installment of the Project Management Communication series, we look at a vital project management tool. This system has provided visibility to

communications  Management Communication: Part 3 of 3 In this final installment of the Project Management Communication series, we look at a vital project management tool. This system has provided visibility to senior management, as well as justification for projects based on the expected value of each product in its planning stage, and in projects both in progress and completed. What Is Project Portfolio Management? Project portfolio management (PPM) is a resource system that permits an enterprise to collect (or Read More...
Why You Need to Take Software Evaluation Seriously
Enterprise software is big business. This becomes evident when you add up the costs of purchasing software licenses, implementing the system, migrating data

communications  You Need to Take Software Evaluation Seriously Enterprise software is big business. This becomes evident when you add up the costs of purchasing software licenses, implementing the system, migrating data, training employees, and maintaining the system. If your enterprise system doesn’t meet your expectations, you risk running some of your investment down the drain. Unfortunately, it is quite common for companies to take shortcuts when determining their software needs, which often leads them to Read More...
Author Attacks Harvard! (Sort of... well, not really... OK, not at all)
Editors' Picks: Vendors submit. We review. ... white papers from whitepapers.technologyevaluation.com.White paper: Why One Number Is Not EnoughEditor A (the

communications  Attacks Harvard! (Sort of... well, not really... OK, not at all) Editors' Picks: Vendors submit. We review. ... white papers from whitepapers.technologyevaluation.com . White paper: Why One Number Is Not Enough Editor A (the nominally genial one) This one caught my eye as it crossed our desks a while ago. “What number?” I asked. “A hundred? One? Pi? Do tell me more.” It turns out that the one number in question represents a customer’s “willingness to recommend.” Not the sexiest of key Read More...
Enterprise Information Management: Strategy, Best Practices, and Technologies on Your Path to Success
New data sources, unstructured data, and greater volumes of data than ever before are creating an information overload. Plus, customers’ demands for faster

communications  buildings are connected by telecommunications and roads, and managed by zoning restrictions and centralized property management firms, so too can distributed data systems be interconnected and centrally managed. Business intelligence (BI) and data integration competency centers, data governance councils, data stewardship programs, metadata management, and other efforts are all components of a common data management infrastructure. The benefits of this approach are substantial: Formal data management Read More...
A SaaS Primer
Software-as-a-service (SaaS) solutions can be a strategic advantage to businesses, letting companies avoid costly hardware, software licenses, and complex

communications  SaaS Primer Plex Online utilizes the software as a service (SaaS) model to deliver full-blown manufacturing ERP software functions in an on-demand model. Plex online is a web-based ERP solution, requiring only a web browser to access all of the analysis and management functions of a full-featured manufacturing ERP system, designed to meet the requirements of all departments within a quality-driven manufacturer, shop floor to top floor. No hardware or software installations are required. Source: Plex Read More...
TEC's Talent Management Research Model-What End Users Need to Know
Over the past few months, analysts at Technology Evaluation Centers (TEC) have been working on a new research space for talent management. I’m happy to announce

communications  s Talent Management Research Model-What End Users Need to Know Over the past few months, analysts at Technology Evaluation Centers (TEC)  have been working on a new research space for talent management. I’m happy to announce that the Talent Management  research space for talent management systems is now online and available to the public. Talent Management: What’s In It? TEC’s new Talent Management research space is geared toward end users looking for solutions to manage their business Read More...

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