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Documents related to » communications service providers


Enterprise Unified Communications Comparison Guide
This handy grid gives you an at-a-glance comparison of six leading enterprise unified communications providers—including Cisco, IBM, Microsoft, and ShoreTel—and breaks down the basic pricing, messaging and conferencing features, and the telephony and mobile features you need to make an informed buying decision.

COMMUNICATIONS SERVICE PROVIDERS: Enterprise Unified Communications Comparison Guide Enterprise Unified Communications Comparison Guide Source: Ziff Davis Document Type: Checklist/Guide Description: This handy grid gives you an at-a-glance comparison of six leading enterprise unified communications providers—including Cisco, IBM, Microsoft, and ShoreTel—and breaks down the basic pricing, messaging and conferencing features, and the telephony and mobile features you need to make an informed buying decision. Enterprise Unified
7/16/2012 1:51:00 PM

Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

COMMUNICATIONS SERVICE PROVIDERS: Service Productization Service Productization Source: Epicor Document Type: White Paper Description: Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with
5/16/2005 12:00:00 AM

Lotus Extends Domino for Unified Messaging and Wireless Communications
Lotus announced a unified messaging initiative that extends the Lotus Domino platform by enabling customers to access e-mail, voice, and fax data from any device at any time.

COMMUNICATIONS SERVICE PROVIDERS: Unified Messaging and Wireless Communications Lotus Extends Domino for Unified Messaging and Wireless Communications P. Hayes - October 26, 1999 Read Comments Event Summary BERLIN, Oct. 26, 1999 -- At Lotusphere Europe 99, IBM s Lotus Development Corp. today announced a unified messaging initiative that extends the Lotus Domino platform by enabling customers to access e-mail, voice, and fax data from any device at any time. In addition, Lotus announced that Domino e-business applications would interact
10/26/1999

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

COMMUNICATIONS SERVICE PROVIDERS: Recession? Steal Market Share by Increasing Customer Service! Recession? Steal Market Share by Increasing Customer Service! Source: Mindshare Technologies Document Type: White Paper Description: During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out
8/3/2009 3:20:00 PM

Application Software Outsourcing: Buyers Are Seeking More Expertise from Providers » The TEC Blog
Application Software Outsourcing: Buyers Are Seeking More Expertise from Providers » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software

COMMUNICATIONS SERVICE PROVIDERS: Application Software, outsourcing, outsourcing buyer, outsourcing provider, provider selection, software, TEC, Technology Evaluation Centers, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-06-2009

Digital Business Service Providers Series: Market Overview
Today’s Digital Business Service Provider (DBSP) market is a complex of interrelated services and provider capabilities. This article traces the history of the service providers, and explains how each arose at points when markets developed around particular core technologies. The historical evidence suggests something about future planning for new technologies and developments.

COMMUNICATIONS SERVICE PROVIDERS: from the coalescing of communications technologies with computers, related developments in the telecommunications infrastructure, and the deregulation of many national and international networks. The major outcome of this coalescence has of course been the creation of the Internet. Chronologically, we ll break the history the into seven time periods starting with the beginnings of commercial applications of computers. These rough time frames span the epoch during which technology begins as a way of
12/13/2000

Recent Developments in One Price Management Provider s Business
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more awareness and depending on organizational change. While Zilliant appears to be the early market leader, its long-term success depends on several factors.

COMMUNICATIONS SERVICE PROVIDERS: Recent Developments in One Price Management Provider s Business Recent Developments in One Price Management Provider s Business P.J. Jakovljevic - June 13, 2007 Read Comments Zilliant , a data-driven price management software provider that focuses on business-to-business (B2B) enterprises, continues to take its science-based enterprise pricing solutions to higher levels. To learn more about Zilliant and its offerings, please see What if Companies Could Use Science to Align Prices to Market and Maximize
6/13/2007

Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

COMMUNICATIONS SERVICE PROVIDERS: Top Software for Service Companies Top Software for Service Companies Comparing software solutions for services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, Pronto Software, MicroStrategy, Infor, Epicor, META4, NuView, OpenAir, NOW Solutions, NetSuite, Cézanne Software, PRELYTIS, QlikTech
10/5/2010 9:01:00 AM

The Keys to Successful Integration for Outsourced Service Providers
Building, maintaining, and leveraging customer data feeds is expensive and difficult. Customer data can be sent in a variety of formats, using a number of delivery methods. Amid this variety of data, outsourced service providers must be able to provide high-speed “provisioning” of customers. Businesses capable of accepting customer data regardless of format will thus have a significant competitive edge.

COMMUNICATIONS SERVICE PROVIDERS: The Keys to Successful Integration for Outsourced Service Providers The Keys to Successful Integration for Outsourced Service Providers Source: Pervasive Software Document Type: White Paper Description: Building, maintaining, and leveraging customer data feeds is expensive and difficult. Customer data can be sent in a variety of formats, using a number of delivery methods. Amid this variety of data, outsourced service providers must be able to provide high-speed “provisioning” of customers. Businesses
10/27/2006 4:30:00 PM

5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor.

COMMUNICATIONS SERVICE PROVIDERS: 5 Key Steps to Make Field Service Profitable 5 Key Steps to Make Field Service Profitable Source: ServiceMax Document Type: White Paper Description: Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year.
6/12/2013 1:36:00 PM

Where Has All the Service Gone?
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility. When faced with a problem, the consumer is alone! What happened to the lifetime value of the customer? This article examines the lapses and promises in providing service to the end customer.

COMMUNICATIONS SERVICE PROVIDERS: Where Has All the Service Gone? Where Has All the Service Gone? Carla Reed - November 2, 2004 Read Comments Introduction (Optional verse to accompany this—with apologies to Where Have All the Flowers Gone? ) Where has all the Service gone? Gone to outsource, everyone ... When will they ever learn? When will they ever learn? Where have all the Customers gone? Gone ballistic, every one!! When will they ever learn? When will they ever learn? Recent presidential debates included predictable topics. More
11/2/2004


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