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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » common business applications crm


Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting

common business applications crm  intends to build a common foundation framework on top of .NET that will serve as an integration platform for vanilla'' application components stemming from MBS, which will then be enhanced vertically or in any other way by third-party vendors. Even though the product is currently positioned as an add-on to Microsoft Great Plains products (and eventually for Navision), its Web Services-based architecture and embedded BizTalk Server might render it connective with other applications (even with competitive Read More
TEC Talks to the Open For Business ProjectFree and Open Source Software Business ModelsPart One: OFBiz
In conversation with the Open For Business (OFBiz) project leader, David Jones, TEC discovers some of the challenges in raising an open source enterprise

common business applications crm  that are not necessarily common in their industry and some distinguishing business practices, then we can work with them to customize it or they have options of hundreds of other people in the open source community that can help with that as well . TEC : Even if they go with other peoples'' services that can still benefit you because eventually those changes can make it back into the project, right? DJ : Right. That''s the thing, if we were doing it of course, we''d take as much as was generic and put it in Read More
PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world''s second-largest independent supplier of

common business applications crm  two products into a common interface and code base, which, we believe, PeopleSoft will have to undertake in order to continue to compete with the other top ERP vendors in the combined ERP and CRM space. In addition, management has yet to resolve the challenge of poor marketing acceptance of PeopleSoft''s manufacturing applications. User Recommendations As a summary of our recommendations in TEC''s note on PeopleSoft (See TEC Technology Research Note: PeopleSoft - Are Business Intelligence and e-Commerce Read More
Navigator Business Solutions Navigator One for SAP Business One (v88) for Accounting Certification Report
Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of accounting software in TEC''s Evaluation Centers. The certification seal

common business applications crm  supports a base of common functionality, it''s very helpful to understand how a product really differs from the crowd. The bars in this FI chart represent neither the quality of the product nor an absolute quantity of supported functionality. Rather, the bars show support relative to the average solution. The functional focus arrow indicates which modules of this product provide an equal or greater quantity of support than the average solution. Modules near the top of the functional focus arrow reveal Read More
Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise
Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the

common business applications crm  Business Processes Tools | Common Business Processes | Core Business Processes | Financial Business Processes | Implementing Business Processes | Key Business Processes | Major Business Processes | Managing Business Processes | Manufacturing Business Processes | Marketing Business Processes | New Business Processes | Online Business Process | Operational Business Processes | Optimize Business Processes | Sales Business Process | Simple Business Process | Specific Business Processes | Standard Business Read More
ROI Case Study: IBM Business Analytics - Cincinnati Zoo
This case study recaps a nonprofit organization’s business challenges and the benefits it realized upon adopting a business intelligence (BI) solution. The

common business applications crm  Case Study: IBM Business Analytics - Cincinnati Zoo This case study recaps a nonprofit organization’s business challenges and the benefits it realized upon adopting a business intelligence (BI) solution. The organization needed to combine its data and improve its reporting capabilities for various data types. The BI solution significantly improved the decision-making capabilities of the organization’s executive team, mid-level managers, and employees. Read More
Keeping Cash Flow in Focus While Driving Business Performance
One of the most basic business axioms, held dear by all firms but especially small companies, is that cash flow is king. Customer payments are essential for

common business applications crm  Cash Flow in Focus While Driving Business Performance One of the most basic business axioms, held dear by all firms but especially small companies, is that cash flow is king. Customer payments are essential for fueling all other business activity, from staff salaries, to raw materials, to rent. Growing firms need to be especially attentive to cash flow because sales increases typically require new investments associated with product or service production before payments are received. Learn more Read More
How IBM Cognos 8 Business Intelligence Meets the Needs of Business Managers
The fast pace of business is making business managers’ lives more challenging than ever. Their teams are more dynamic and far flung, their executives are

common business applications crm  IBM Cognos 8 Business Intelligence Meets the Needs of Business Managers The fast pace of business is making business managers’ lives more challenging than ever. Their teams are more dynamic and far flung, their executives are demanding a more precise view into the workings of the organization, and their stakeholders want answers now. Learn how business intelligence (BI) solutions can help business managers track performance against metrics, and make higher quality, more timely decisions. Read More
Creating Competitive Advantage with Business Intelligence Pervasiveness
Pervasive business intelligence (BI) results when organizational culture, business processes, and technologies are designed and implemented with the goal of

common business applications crm  Competitive Advantage with Business Intelligence Pervasiveness Pervasive business intelligence (BI) results when organizational culture, business processes, and technologies are designed and implemented with the goal of improving the strategic, operational, and tactical decision-making capabilities of a wide range of internal and external stakeholders. Read about creating a BI strategy and improving your BI competency. Read More
CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

common business applications crm  Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Intuit products and services assist customers in North America, Asia, Europe and Australia, with offices in the United States, Canada, the United Kingdom and other locations. Inutuit has completed the purchase of certain products Read More
BUSINESS FIRST
BUSINESS FIRST is an open and visual application factory integrating business process management (BPM) and model-driven engineering (MDE) innovative

common business applications crm  FIRST BUSINESS FIRST is an open and visual application factory integrating business process management (BPM) and model-driven engineering (MDE) innovative technologies. Read More
The 2011 Focus Experts'' Guide to Business Intelligence
Not all business intelligence (BI) solutions fit every situation, and many BI solutions can be quite pricy. As an organization grows and its experience with BI

common business applications crm  2011 Focus Experts'' Guide to Business Intelligence Not all business intelligence (BI) solutions fit every situation, and many BI solutions can be quite pricy. As an organization grows and its experience with BI increases, new types of analysis from a broader range of sources become worth the additional spend. This guide will help you determine what stage of BI “maturity” you are in, and then what features you need and what vendor choices you have at that stage. Read More
Business Analytics: New Opportunities for the Medium-size Business
New business analytics solutions are bringing large-enterprise solutions and benefits down to the medium-size business’s level. They are exceptionally

common business applications crm  Analytics: New Opportunities for the Medium-size Business New business analytics solutions are bringing large-enterprise solutions and benefits down to the medium-size business’s level. They are exceptionally comprehensive but exceptionally customizable to the needs of the individual business, easy to upgrade to target new strategic initiatives, and in tune with customer trends such as social media use. This paper discusses one such effective business analytics solution. Read More
The Business Value of Enterprise Business Intelligence
While BI continues to be closely aligned with sales analysis and reporting, more companies are evolving in their use of it to not only understand, predict and

common business applications crm  Business Value of Enterprise Business Intelligence While BI continues to be closely aligned with sales analysis and reporting, more companies are evolving in their use of it to not only understand, predict and influence the behavior of their customers, but to plan, evaluate and monitor their supply chains. The ultimate goal: to drive performance improvements across their businesses. This paper focuses on the influence of Enterprise BI on manufacturing and distribution organizations. Read More

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