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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 collection system maintenance cs

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Content Management (ECM)

A content management system is a software package designed to manage an organization''s entire collection of documents, records, and other information assets. Content management systems are built on a central repository, which holds all content, metadata, rules, and supporting information. Around this, processes and disciplines are established that ensure that day-to-day activities run smoothly and efficiently.  

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St. Marys Paper Ltd.: Customer Profile


St. Marys Paper Ltd. is a pulp and paper mill located in Sault Ste. Marie, Ontario (Canada). In 1989, it implemented a CHAMPS computerized maintenance management system (CMMS) to help reduce costs and improve efficiencies. In 1998, St. Marys decided to investigate potential vendors for a maintenance system upgrade. After reviewing several vendors, the mill again turned to CHAMPS.

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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

collection system maintenance cs  enhance and speed information collection and analysis. Figure 3.3: Sample telephony capabilities audit card. It is also not required to print capabilities on a card that will not be used by a specific audit group. Wake-Up Call, for instance, is not required on a call center operator''s list of possible features. Different colored cards should also be used for each functional area to allow common and unique requirements to be identified. Synchronizing Existing and New Capabilities Once the cards have Read More

Five Signs You Need a VoIP Phone System


Legacy telecom vendors have little incentive to transition you to voice over internet protocol (VoIP), and as long as the phone system is working, you’ll need to discover those reasons yourself.

"Five Signs You Need a VoIP Phone system" draws from carefully compiled research about how small to medium-sized businesses (SMBs) think about phone systems and the triggers that lead to making a change. From this, we have identified five such reasons that tell you the time is right for a VoIP phone system.

collection system maintenance cs  Signs You Need a VoIP Phone System Legacy telecom vendors have little incentive to transition you to voice over internet protocol (VoIP), and as long as the phone system is working, you’ll need to discover those reasons yourself. Five Signs You Need a VoIP Phone system draws from carefully compiled research about how small to medium-sized businesses (SMBs) think about phone systems and the triggers that lead to making a change. From this, we have identified five such reasons that tell you the time Read More

Most Overlooked Features when Buying a Business Phone System


When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features.

collection system maintenance cs  Overlooked Features when Buying a Business Phone System When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features. Read More

9 Important Business Phone System Buyer Questions


In 9 Important Business Phone System Buyer Questions, you'll find the key questions to help you get the right business phone system at the best possible price.

collection system maintenance cs  Important Business Phone System Buyer Questions Getting the best deal on a new business phone system doesn''t have to be difficult—if you know the right questions to ask. In 9 Important Business Phone System Buyer Questions , you''ll find the key questions to help you get the right business phone system—at the best possible price. From hidden costs to scalability, compatibility, and support issues, you''ll know what to ask to make the right choice in a cluttered, sometimes confusing marketplace. Learn Read More

Maintenance Planning... Getting Back to Basics


Proper maintenance planning is the first step in moving from a reactive to a proactive mode. Yet organizations continue to struggle with establishing proper planning processes. This paper provides back to basics perspective on the key elements of maintenance planning.

collection system maintenance cs   Read More

Support and Maintenance: No Longer the Software Industry's "Best Kept Secret"?


Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their pricing and value proposition strategies.

collection system maintenance cs  and Maintenance: No Longer the Software Industry''s Best Kept Secret ? For the longest time, the traditional pricing strategies of software vendors have included a reliance on support and maintenance (S&M) contracts, which is where most vendors could be assured of meeting, if not surpassing, their margins. The sizable profit made from S&M contracts (with customers paying more over time) has been one of the software industry''s best kept secrets. Furthermore, user enterprises have not had the option Read More

Selecting an HRIS: Finding the Right HR System for Your Organization


Top organizations are turning to human resource information systems (HRIS) for all of their human resources (HR) needs. With an HRIS, companies can align HR strategy with business objectives to get the most out of their workforces and adapt quickly to market changes. Today’s best-in-class HRIS automate everything related to HR in a single Web-based software system This white paper was developed to help you select an HRIS.

collection system maintenance cs  an HRIS: Finding the Right HR System for Your Organization Top organizations are turning to human resource information systems (HRIS) for all of their human resources (HR) needs. With an HRIS, companies can align HR strategy with business objectives to get the most out of their workforces and adapt quickly to market changes. Today’s best-in-class HRIS automate everything related to HR in a single Web-based software system This white paper was developed to help you select an HRIS. Read More

How to Sell Management on a New ERP System


How to Sell Management on a New ERP System lists the top 6 advantages of a new ERP system.

collection system maintenance cs  to Sell Management on a New ERP System How to Sell Management on a New ERP System Buying a new ERP system may be the best move for your company. But it''ll never happen if you can''t convince management. How to Sell Management on a New ERP System lists the top 6 advantages of a new ERP system. That''s information you can use to make a convincing business case—whether you''re upgrading a legacy ERP system or planning your first deployment. Download How to Sell Management on a New ERP System today. For Read More

Latest Developments for a Vendor-neutral Third Party Support and Maintenance Provider


Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused system implementation and consulting firm that sells its services under service contracts instead of mere break-fix arrangements.

collection system maintenance cs  Developments for a Vendor-neutral Third Party Support and Maintenance Provider Rimini Street, a successful third party provider of support and maintenance (S&M), has managed to establish a growing client base for its service lines in a relatively short time. For more information on Rimini Street, please see part one of this series Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider? In December 2006, Rimini Street announced delivery of its year-end processing Read More

Leaner Maintenance Management with Control Systems Integrated CMMS


Maintenance managers play a critical role in an organization looking to optimize operations efficiencies. This paper discusses the benefits of interoperating between computerized maintenance management systems (CMMS) and control systems, and presents potential options on how to accomplish varying levels of integration.

collection system maintenance cs  maintenance management, maintenance management solution, CMMS, computerized maintenance management system, human machine interface Read More

10 Golden Rules for Choosing a Telephony System


Now that phone systems can be delivered over a network, even smaller companies can have access to enterprise-grade calling features. Like any business-critical system, a telephony system is a major deployment that should be undertaken only after a thorough discovery of both your existing infrastructure and users’ needs. This checklist offers 10 rules to help you choose a new telephony system for your organization.

collection system maintenance cs  Golden Rules for Choosing a Telephony System Now that phone systems can be delivered over a network, even smaller companies can have access to enterprise-grade calling features. Like any business-critical system, a telephony system is a major deployment that should be undertaken only after a thorough discovery of both your existing infrastructure and users’ needs. This checklist offers 10 rules to help you choose a new telephony system for your organization. Read More

6 Signs That You Need to Upgrade Your Business Phone System


In 6 Signs that You Need to Upgrade Your Business Phone System, you'll find 6 key questions to ask about your company's current phone system.

collection system maintenance cs  Signs That You Need to Upgrade Your Business Phone System 6 Signs That You Need to Upgrade Your Business Phone System Your business phone system is a vital communications link for your company''s customers, suppliers, employees, and investors. But is it helping your company grow and prosper—or standing in its way? Fortunately, there''s an easy way to find out. In 6 Signs that You Need to Upgrade Your Business Phone System , you''ll find 6 key questions to ask about your company''s current phone system. The Read More

Compliance Tips for Outbound Debt Collection Communications


The largest challenge to successful debt collection efforts today is outbound communications compliance. There are many rules to follow, and requirements are continually evolving.

This white paper looks at some key considerations for collection compliance for outbound communications. These include understanding the compliance landscape in the United States, complying with legal requirements and restrictions to avoid fines, and learning the best practices for obtaining debtor consent for collection communications.

collection system maintenance cs  Tips for Outbound Debt Collection Communications The largest challenge to successful debt collection efforts today is outbound communications compliance. There are many rules to follow, and requirements are continually evolving. This white paper looks at some key considerations for collection compliance for outbound communications. These include understanding the compliance landscape in the United States, complying with legal requirements and restrictions to avoid fines, and learning the best practices Read More