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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 cloud software as a service

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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The Marriage of Virtual Machines, Software as a Service, and Cloud Computing


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cloud software as a service  new jargon such as cloud computing, software as a service (SaaS), and just recently, virtual machine (VM) systems. This article describes each of the three and explains how they are used collectively for good economic and good business sense. It ties together the components permitting the term cloud computing to be clearly understood as a vehicle for application delivery. Cloud computing is the migration of applications, storage, and other IT resources from desktops and company data centers to massive, Read More

Rent.com Selects KANA Cloud Offering for Customer Service


The announcement that KANA Express, a cloud customer service offering, was selected by Rent.com for improved customer engagement was one of more important announcements preceding the recently held KANA Connections 2012 user conference in Las Vegas, where about 180 attendees were able to hear more about the importance of consistent customer experience via multiple channels of communication

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New Research from Technology Evaluation Centers (TEC) Predicts M&As, Cloud, and Mobile to Prevail in the Configure Price Quote (CPQ) Software Market


Configure, price, and quote (CPQ) solutions can help a company drive sales effectiveness by playing a critical role in the lead-to-win sales process. Over the past few years, Technology Evaluation Centers (TEC) has witnessed a growing need for CPQ solutions due to increasing customer demand for products and services that are tailored to their specific needs. TEC senior technology analysts Ted Rohm and P.J. Jakovljevic summarize their findings in a new TEC CPQ Market Landscape Report.

cloud software as a service  average deal size.  Furthermore, cloud and mobile technologies add a significant advantage to organizations with sales or field specialists on the move by empowering them with the capability of producing an accurate, customized quote on the spot.  Despite fluctuations in the market, including acquisitions by some of the larger vendors, Rohm and Jakovljevic understood from speaking with a number of leading solution providers including Apttus, Callidus Cloud, Model N, and Tacton, that fluctuations create Read More

Elysian Field Software to Bring HCM and FSM Support in the Cloud for Service Organizations


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cloud software as a service  FSM Support in the Cloud for Service Organizations The JRocket Marketing Winter Analyst Roadshow—an annual event for IT industry analysts that features live presentations and news from enterprise software vendors and their customers—introduced the analyst community to a new software vendor: Elysian Field Software, to be launched in the second quarter of 2015. Elysian Field Software is the outgrowth of the NetSuite VAR Epiphany, which since 2002 has been both selling/installing NetSuite ERP solutions Read More

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Service-oriented Architecture-Savior or Nemesis?


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Bluebee Software


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