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Building Relationship Capital: Client Relationship Management for the Capital Markets
Client relationship management (CRM) technology can help capital-markets firms streamline investment banking activities, increase brokerage trade volume, and

client relationship management  Relationship Capital: Client Relationship Management for the Capital Markets Client relationship management (CRM) technology can help capital-markets firms streamline investment banking activities, increase brokerage trade volume, and meet compliance challenges. As a nerve center for information about clients, prospects, institutions, syndicate partners, and other contacts, the right CRM system enables capital-markets firms to share intelligence, coordinate activities, and derive advantage from an Read More
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Documents related to » client relationship management


Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

client relationship management  in-depth knowledge about the client to offer more personalized service. These clients do not want a cut-and-dried solution that looks and acts like the same CRM system that their next-door competitor uses. Rather, they want a flexible solution that they can tailor to their products, services, and business operations. The third essential factor of a CRM system that accommodates customer-facing processes is that it should offer organizations the ability to adapt to customer and market changes, since most Read More
Customer Relationship Management: Evolution, Not Revolution
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from

client relationship management  spent on expanding the client base. Profitability and revenue can increase as a result of improved relationships with clients both old and new. New software can be merged with a business's existing platform or with other previously installed software applications, such as enterprise resource planning (ERP), sales force automation (SFA), and e-mail programs. Operations can be streamlined to increase competitive advantage and to cut costs. Customer loyalty is boosted by making the enterprise Read More
Customer Relationship Management for IT Professionals
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and

client relationship management  request and guiding the client and IT to a knowledge-based solution selection. As the consultant asked more questions about the tax issue and the algorithms, the mantra of 500 percent ROI came frequently. The consultant left the meeting with a clear set of requirements (for the wrong solution). The financial analyst took immediate steps to emphasize the fact that the company was losing money while IT action was slow. The consultant made a connection between this analyst's solution and a similar Read More
Deploying Customer Relationship Management Effectively: Beyond Implementation
A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into

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Business Process Management as a Blueprint for Mobile Workforce Management
As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process

client relationship management  mobile workforce management,field service scheduling,field service optimization,services organizations,workforce sheduling optimization,ViryaNET,BPM,BPM and workforce management Read More
Unified Performance Management: The Key to Successful Performance Management
Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the

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Logility Voyager Solutions for Supply Chain Management (SCM) Certification Report
Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation

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Case Study: More Efficient Hospital Management Systems with Content Management Tools
Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital

client relationship management   Read More
Cincom Enterprise Management
Cincom Enterprise Management is a portfolio of Web-enabled business applications that address the business cycle of companies who build and service complex

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A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

client relationship management  Professional , our Web-based client that combines online operations with offline capabilities using HTML5 technologies . The application runs on iPhone , Android phones, BlackBerry Torch , and more. In fact, we had our mobile application running on Apple ’s iPad and iPhone at the event, which attracted a lot of interest. We are finding so many of our customers and prospects evaluating their mobility strategy, and we believe we are well positioned to capitalize on this interest and their requirements. TE Read More
Configuration and Change Management for IT Compliance and Risk Management
To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated

client relationship management   Read More
New Realities of Retail Workforce Management: Myths versus Facts
With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction

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EMC Documentum: A Brief on Its Content Management Offerings in 2012
The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the

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