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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 client loyalty


MAPICS Clings To Its Customers' Loyalty
While the existing loyal client base remains MAPICS’ greatest trump for retaining its solid financial position, the company will have to figure out how to be

client loyalty  order, the existing loyal client base is the company's greatest strength and asset, and the company will need to figure out how to be more effective in selling new modules to the existing base. Out of over 3,500 customers, there may be about 2,500 accounts that are only on a service & maintenance basis, and we fail to see active programs directed to selling to the base. Consequently, the company needs to more efficiently mine its client base by doing a better job of selling the broadened offering, by

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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Documents related to » client loyalty

Service Delivery Innovation: Creating Client Value and Enhancing Profitability


The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can differentiate itself. But how do you change your service delivery methods to keep existing clients and entice new ones? A networked organization is one of six characteristics of successful service delivery innovation. Find out how you can put them into practice and attain the benefits.

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Oracle Acquires Eloqua


Oracle's attempt to tackle the customer experience cloud market has been advanced with the new acquisition of cloud-based marketing automation solutions provider Eloqua. Oracle expects to achieve an extensive product, which will help companies market, sell, and support their customers. The solution should be able to offer multi-channel and personalized client interactions. According

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eMachines to Buy FreePC


Low-cost PC maker eMachines announced it will acquire FreePC Inc

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Vendor Snapshot: IBS at the TEC Vendor Challenge


International Business Systems (IBS) will be featuring its flagship enterprise resource planning (ERP) solution, IBS Enterprise, at the upcoming 2013 TEC Vendor Challenge – ERP for Distribution event in Montreal. IBS provides a synchronized set of software solutions for distribution-intensive companies. Created in response to client needs for more efficient collaboration among

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Apache OFBiz


Our software and database professionals have extensive experience in developing custom business applications utilizing stand-alone, client/server, peer-to-peer, and web-based architectures. We offer strong data modeling and database design skills to develop custom applications, to meet your unique operational needs. We, at Xenex Enterprises Inc., can build an application that implements virtually any business functionality, including but not limited to: Knowledge Management System Business Process Automation Web Enablement of Existing Applications Customer Relationship Management Data Warehousing Business Intelligence 

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Customer Value Enhancement: Linking Strategy and Operations for Better Loyalty and Margins


Rapid convergence of communications, media and entertainment (CME) is driving telecom, cable, and content executives to seek more creative means to garner long-term customer relationships. But how does one go from lofty goal to measurable results? Customer value enhancement (CVE) is a predictive approach to linking front- and back-office functions through advanced business intelligence (BI) and analytics. Find out more.

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Deltek Remains the Master of Its Selected Few Domains Part Five: Deltek’s Major Product Lines


Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship management, which should help firms track client relationships in a more sophisticated manner than through methods such as referral or word-of-mouth, which were appropriate during their start-up phases.

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ERP Vendor to Client: "You Incompetent and Clueless Fools"


The backstory: a lawsuit filed in 2008 by Alabama pet food maker Sunshine Mills over a Ross Systems ERP implementation. Fast-forward to December 3, 2010, when an Alabama jury awarded Sunshine Mills $61 million (USD) in damages ($45 million of which were punitive). From CIO.com's article about the verdict, quoting Sunshine Mills attorney Daniel McDowell: Ross Systems handled the

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TechnologyOne Financials


TechnologyOne Financials is a client-extensible financial management solution. Its multi-ledger design allows users to track, monitor, control, analyze, and report on information within the general ledger, as well as in any number of subsidiary ledgers. Additionally, TechnologyOne Financials comes with a multi-dimensional account structure. Account structures can thus be modified through user-defined selection codes. This allows users to tag accounts with identifying information, and to use this information to dissect reports and enquiries.  

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Timesheet Software For Client Billing: A Buyer’s Guide


Traditional methods for capturing billable time on projects can cost your company money. Relying on paper forms, e-mail, and spreadsheets prolongs the data gathering process, introduces errors, and can lead to missed hours and employee expenses. A new breed of project time-tracking software can help. This buyer’s guide shows you what to look for as you evaluate project time-tracking software to improve your client billing.

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