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MAPICS Clings To Its Customers' Loyalty
While the existing loyal client base remains MAPICS’ greatest trump for retaining its solid financial position, the company will have to figure out how to be

client loyalty  order, the existing loyal client base is the company's greatest strength and asset, and the company will need to figure out how to be more effective in selling new modules to the existing base. Out of over 3,500 customers, there may be about 2,500 accounts that are only on a service & maintenance basis, and we fail to see active programs directed to selling to the base. Consequently, the company needs to more efficiently mine its client base by doing a better job of selling the broadened offering, by Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » client loyalty


Oracle Acquires Eloqua
Oracle's attempt to tackle the customer experience cloud market has been advanced with the new acquisition of cloud-based marketing automation solutions

client loyalty  offer multi-channel and personalized client interactions. According to the press release, Oracle expects that the product will be used to ensure brand loyalty, drive more qualified leads to sales teams, and provide superior service. Customer experience is still in an emerging and very chaotic phase, where players still do not fully grasp what they are buying and selling or what they are trying to achieve on top of classic customer relationship management (CRM). Perhaps this market segment is set for a Read More...
Vendor Snapshot: IBS at the TEC Vendor Challenge
International Business Systems (IBS) will be featuring its flagship enterprise resource planning (ERP) solution, IBS Enterprise, at the upcoming 2013 TEC Vendor

client loyalty  Created in response to client needs for more efficient collaboration among supply chain partners, insight to proactively make informed decisions, and flexibility to differentiate their business in a competitive market, IBS Enterprise give global distributors a platform for growth with a relatively low total cost of ownership (TCO). IBS Enterprise focuses on providing industry-specific functionality to five key industries—pharmaceutical, food and beverage, automotive aftermarket, third-party logistics, Read More...
eMachines to Buy FreePC
Low-cost PC maker eMachines announced it will acquire FreePC Inc

client loyalty  created by installing FreePC's client and server-side software on an eMachines PC, which helps give new users a gateway to the Internet. Market Impact The primary hardware market impact is that there will no longer be free PC's available from FreePC. The greater impact will be in the refocus of eMachines from a primarily-hardware vendor to a hardware and services vendor, with a dash of portal thrown in. eMachines hopes to increase their E-commerce revenues through this model. We see this as a Read More...
How to Use Talent Supply Chain Management to Overcome Challenges in the Professional Services Market
Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and retaining talent. Adapting to market

client loyalty  and a more sophisticated client base means human resources departments need a complete and integrated process of talent management. But hiring and keeping top talent can also help you increase revenues and increase client loyalty. Find out how. Read More...
Financial Fusion ~ E-Finance Wireless Leader?
Financial Fusion’s expands e-finance possibilities. From this point forward a client can bank anytime, anywhere, without limitation. (Of course your cell phone

client loyalty  e-finance arena gives the client control. From this point forward a client can bank anytime, anywhere, without limitation. (Of course your cell phone will not suddenly start spurting out cash.) The wireless offering will utilize existing physical wireless technology from Palm Pilot (Palm VII PDA), Nokia, Motorola, Qualcomm, and Ericsonn Wireless Access Phones (WAP). Financial organizations such as Fidelity Investments have also offered wireless access via a two-way Research In Motion Pager and the Palm Read More...
Why Not Take Candy From Strangers? More Privacy Problems May Make Ad Agencies Nutty
Online advertising network 24/7 has acquired AwardTrack, a newly launched provider of loyalty programs.

client loyalty  defined family of 24/7 clients. Later on, we'll see even more integration between loyalty programs and advertising. For example, an ad served by 24/7 could offer points for visiting the advertiser's site. This is a natural move for an ad agency, and we expect to see other agencies follow suit. In the short run we think it more likely that Engage (NASDAQ: ENGA), with its strong targeting and vertical programs will go this route than will DoubleClick (NASDAQ: DCLK). The reason is that there is a hidden Read More...
Building Relationship Capital: Client Relationship Management for the Capital Markets
Client relationship management (CRM) technology can help capital-markets firms streamline investment banking activities, increase brokerage trade volume, and

client loyalty  Relationship Capital: Client Relationship Management for the Capital Markets Client relationship management (CRM) technology can help capital-markets firms streamline investment banking activities, increase brokerage trade volume, and meet compliance challenges. As a nerve center for information about clients, prospects, institutions, syndicate partners, and other contacts, the right CRM system enables capital-markets firms to share intelligence, coordinate activities, and derive advantage from an Read More...
Timesheet Software For Client Billing: A Buyer’s Guide
Traditional methods for capturing billable time on projects can cost your company money. Relying on paper forms, e-mail, and spreadsheets prolongs the data

client loyalty  Software For Client Billing: A Buyer’s Guide Traditional methods for capturing billable time on projects can cost your company money. Relying on paper forms, e-mail, and spreadsheets prolongs the data gathering process, introduces errors, and can lead to missed hours and employee expenses. A new breed of project time-tracking software can help. This buyer’s guide shows you what to look for as you evaluate project time-tracking software to improve your client billing. Read More...
Growth Strategies in Uncertain Times: Building and Maintaining Lasting Client Relationships in Professional Services Organizations


client loyalty  Building and Maintaining Lasting Client Relationships in Professional Services Organizations Read More...
Software Development Services
Hi-Tech Export does application development on both Windows and Linux platforms. The company has experience in developing client/server and multitier

client loyalty  has experience in developing client/server and multitier database applications as well as stand-alone desktop solutions. Hi-Tech is focused on delivering customized application software solutions for client/server platforms and the Web. Hi-Tech also takes care of more routine IT tasks like application maintenance (bug fixes, new features, etc.), testing of web-based solutions, and web publishing. Hi-Tech Export's typical services include - Client/server based software application in various platforms Read More...
Opportunity Gained: Hillview Capital Advisors Finds a Solutions That Works the Way They Do
With $1 billion in assets under management, Hillview Capital Advisors, LLC had to pull data from a dozen different sources to gain a complete client view. The

client loyalty  to gain a complete client view. The firm had been relying on a mix of applications that now seemed inadequate for its growing needs. Learn how a new customer relationship management (CRM) system helped the firm increase productivity and get instant access to know-your-client information. Read More...
Client Case Study: Samuels Jewelers
Samuels Jewelers needed a digital publishing solution to extend its online presence and convey brand excellence. Zmags Commerce was able to create shoppable

client loyalty  Case Study: Samuels Jewelers Samuels Jewelers needed a digital publishing solution to extend its online presence and convey brand excellence. Zmags Commerce was able to create shoppable online catalogs while integrating with the existing e-commerce solution. Read More...
Clientele CRM.NET Suite Gains Scalability, Smart Client from the .NET Framework and XML Web Services
When The Clientele Group of Epicor Software Corporation was faced with scalability and performance limits in their CRM software, they redesigned their

client loyalty  Suite Gains Scalability, Smart Client from the .NET Framework and XML Web Services When The Clientele Group of Epicor Software Corporation was faced with scalability and performance limits in their CRM software, they redesigned their application around the Microsoft® .NET Framework. A server architecture based on SQL Server™ 2000 and XML Web services removes their scalability limits, and supports multiple client applications. A smart client built with Windows® Forms gives customer support personnel a Read More...
SSA Global--The Right Product Strategy
SSA Global's Client Forum has reinforced our impression that the vendor's product strategy is an effective strategy that addresses the realities of today's

client loyalty  Overview SSA Global 's Client Forum has reinforced our impression that the vendor's product strategy is an effective strategy that addresses the realities of today's market. However, the execution is not without challenges. Although we found confusion on the part of a few, customers appeared supportive of the SSA strategy. SSA Global does have a clear product strategy for customers, yet the company needs to continue to communicate this message to newly acquired customers to provide them reassurance Read More...

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