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Software Functionality Revealed in Detail
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 client loyalty


MAPICS Clings To Its Customers' Loyalty
While the existing loyal client base remains MAPICS’ greatest trump for retaining its solid financial position, the company will have to figure out how to be

client loyalty  order, the existing loyal client base is the company's greatest strength and asset, and the company will need to figure out how to be more effective in selling new modules to the existing base. Out of over 3,500 customers, there may be about 2,500 accounts that are only on a service & maintenance basis, and we fail to see active programs directed to selling to the base. Consequently, the company needs to more efficiently mine its client base by doing a better job of selling the broadened offering, by

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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Documents related to » client loyalty

XENEX Enterprises


Established in May 1983, we have been in business for over 20 years. We have extensive experience in Business Processes Management, and Outsourcing assignments that enable or enhance profitability and customer retention. We drive growth and productivity, reducing costs, minimizing employee turnover, developing leadership talent and improve client/user loyalty and satisfaction. Xenex and its strategic alliances link people, operations and business strategies to deliver tangible, measurable, lasting results. Our methodologies are leading edge in content and delivery and our expert consulting team of experienced professionals have provided leadership in many successful implementations. Xenex’s extensive network of associates come from a variety of disciplines, enabling us to design and deliver programs and services that meet the client’s specific needs.

client loyalty  leadership talent and improve client/user loyalty and satisfaction. Xenex and its strategic alliances link people, operations and business strategies to deliver tangible, measurable, lasting results. Our methodologies are leading edge in content and delivery and our expert consulting team of experienced professionals have provided leadership in many successful implementations. Xenex’s extensive network of associates come from a variety of disciplines, enabling us to design and deliver programs and Read More

Oracle Acquires Eloqua


Oracle's attempt to tackle the customer experience cloud market has been advanced with the new acquisition of cloud-based marketing automation solutions provider Eloqua. Oracle expects to achieve an extensive product, which will help companies market, sell, and support their customers. The solution should be able to offer multi-channel and personalized client interactions. According

client loyalty  offer multi-channel and personalized client interactions. According to the press release, Oracle expects that the product will be used to ensure brand loyalty, drive more qualified leads to sales teams, and provide superior service. Customer experience is still in an emerging and very chaotic phase, where players still do not fully grasp what they are buying and selling or what they are trying to achieve on top of classic customer relationship management (CRM). Perhaps this market segment is set for a Read More

eMachines to Buy FreePC


Low-cost PC maker eMachines announced it will acquire FreePC Inc

client loyalty  created by installing FreePC's client and server-side software on an eMachines PC, which helps give new users a gateway to the Internet. Market Impact The primary hardware market impact is that there will no longer be free PC's available from FreePC. The greater impact will be in the refocus of eMachines from a primarily-hardware vendor to a hardware and services vendor, with a dash of portal thrown in. eMachines hopes to increase their E-commerce revenues through this model. We see this as a Read More

Service Delivery Innovation: Creating Client Value and Enhancing Profitability


The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can differentiate itself. But how do you change your service delivery methods to keep existing clients and entice new ones? A networked organization is one of six characteristics of successful service delivery innovation. Find out how you can put them into practice and attain the benefits.

client loyalty  and new clients. Increased client loyalty Service delivery innovation enhances a firm's ability to lock in client loyalty through an easier buying process, clearer communication of deliverables and outcomes, and an increased ability to meet client needs. The result is that clients will prefer to stay with existing service providers. This leads to increased renewals, a higher share of clients' spending on external services, and increased value to clients from their lead service provider. Increased speed Read More

Deltek Remains the Master of Its Selected Few Domains Part Five: Deltek’s Major Product Lines


Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship management, which should help firms track client relationships in a more sophisticated manner than through methods such as referral or word-of-mouth, which were appropriate during their start-up phases.

client loyalty  CRM derivative known as client relationship management, which should help firms (such as accounting practices and law offices), other professional service companies; technical services; and, project-based organizations track client relationships in a more sophisticated manner than referrals or word-of-mouth, which were appropriate during the start-up phases of such companies. Subsequently accessing a client's record in Deltek Vision will also list the client's employees and former employers via Read More

Microsoft Windows Services For Unix - SFU = DOA?


Microsoft is about to start charging US$149 for its limited collection of Unix-compatible utilities for Windows NT/2000 clients. We forecast a minimal market for this product.

client loyalty  core product includes: NFS Client & Server UNIX UID/GID - Windows Domain/AD Name Mapping Telnet Server & Client Active Directory storage of NIS-hosted objects UNIX-Windows Password Synchronization Korn shell for Windows More interestingly, Microsoft is even saying the dreaded L-word (Linux). SFU will interoperate with Solaris 2.6, HP-UX 10.20, Tru64 UNIX 5.0, and Red Hat Linux 6.1. Microsoft's earlier version of SFU was a free download. SFU 2.0 will retail for US$ 149. When SFU 1.0 was free, it was hard Read More

Beyond Money: How to Win and Keep Top Performers


Loyal and satisfied employees are the foundation of successful business performance. Yet, new research shows employee loyalty slipping worldwide. The importance of building and rebuilding employee loyalty is paramount for organizations that want to retain their top talent and avoid the high costs associated with high turnover. Read this white paper and know 10 strategies for fostering employee engagement and motivation.

client loyalty  Money: How to Win and Keep Top Performers Loyal and satisfied employees are the foundation of successful business performance. Yet, new research shows employee loyalty slipping worldwide. The importance of building and rebuilding employee loyalty is paramount for organizations that want to retain their top talent and avoid the high costs associated with high turnover. Read this white paper and know 10 strategies for fostering employee engagement and motivation. Read More

PMG.net Inc.


PMG has successfully deployed Portal and Compliance solutions in a broad range of industries and company sizes. Our current client list pulls from the following industries: Computer Hardware, Construction, Consumer Products, Government, Natural Products, Professional Services, Restaurants, Software, Telecom, and Travel. The annual revenue of these clients ranges from $300,000 to over $20 billion.

client loyalty  company sizes. Our current client list pulls from the following industries: Computer Hardware, Construction, Consumer Products, Government, Natural Products, Professional Services, Restaurants, Software, Telecom, and Travel. The annual revenue of these clients ranges from $300,000 to over $20 billion. Read More

Salentica Inc


Formed in 1997, Salentica provides client management and technology solutions for the wealth management market. The company offers a suite of modules integrated with Microsoft CRM as well as a suite of advisory services for financial services firms. Salentica has more than 65 clients worldwide, including financial institutions, medium-sized wealth managers, and family offices. Salentica is a Gold Certified Microsoft partner, a member of the Microsoft Advisor Platform Marketing program, and the first customer relationship management (CRM) partner to be named a member of the Microsoft Insurance Value Chain. Salentica is headquartered in New York, New York (US), with Canadian offices in Toronto and Oshawa.

client loyalty  in 1997, Salentica provides client management and technology solutions for the wealth management market. The company offers a suite of modules integrated with Microsoft CRM as well as a suite of advisory services for financial services firms. Salentica has more than 65 clients worldwide, including financial institutions, medium-sized wealth managers, and family offices. Salentica is a Gold Certified Microsoft partner, a member of the Microsoft Advisor Platform Marketing program, and the first customer Read More

UL EduNeering


UL EduNeering develops cloud computing learning solutions that assure regulatory compliance, minimize risk and improve business performance. Our client list ranges in size from Fortune 500 companies to emerging companies in the pharmaceutical, medical device, healthcare, energy/manufacturing, and retail/service industries. Our enterprise-wide learning solutions are used to distribute and track compliance learning to employees and also subcontractors, supply chain partners, customers, and end users, including physicians and patients. What’s more, our Learning Services team has created more than 700 standard computer-based courses and also has developed 5,000+ custom courses for clients focusing on specific policies, product usage and other operational-related topics that often serve as key company advantages. A pioneer in computer-based training, UL EduNeering was established in 1981. Learn more about our history, and the growth of our community that comprises nearly one million learners, representing over 400 clients, in more than 50 countrie

client loyalty  improve business performance. Our client list ranges in size from Fortune 500 companies to emerging companies in the pharmaceutical, medical device, healthcare, energy/manufacturing, and retail/service industries. Our enterprise-wide learning solutions are used to distribute and track compliance learning to employees and also subcontractors, supply chain partners, customers, and end users, including physicians and patients. What’s more, our Learning Services team has created more than 700 standard Read More

A Zero-defect Design Methodology for Integrated Circuits and Board Designs


India-based design service firms enjoy a substantial share of the global design services business. However, they continue to rely on large client firms to achieve scale. This paper examines semiconductor design outsourcing in diverse client environments, from reputable firms in western countries to established firms in Asia, to startups—and then suggests a unique model for Indian firms to scale up the value chain.

client loyalty  to rely on large client firms to achieve scale. This paper examines semiconductor design outsourcing in diverse client environments, from reputable firms in western countries to established firms in Asia, to startups—and then suggests a unique model for Indian firms to scale up the value chain. Read More

Knosys "in the Kno" With ProClarity 3.0 Analytical Platform


Knosys, Inc. announced on November 6, 2000 that version 3.0 of its ProClarity® Analytical Platform and OLAP client are now available. The products were developed for Microsoft SQL Server 2000 Analysis Services, so ProClarity is completely tied to Microsoft software. In addition, Knosys has announced a partnership to collaborate with integrated enterprise and eBusiness applications vendor Epicor on development of a portal-based business intelligence solution. Epicor focuses exclusively on the mid-market.

client loyalty  Analytical Platform and OLAP client are now available. The products were developed specifically for Microsoft SQL Server 2000 Analysis Services. (For more information on SQL Server 2000 see What's new in Microsoft SQL Server 2000 .) The products are based on the COM (Common Object Model, a de-facto standard written by Microsoft) architecture, causing them to be completely tied to Microsoft software, including SQL Server 2000 and Commerce Server 2000. According to Clay Young, VP of Marketing at Knosys Read More

Inortech Optimizes Customer Loyalty with Sage CRM




client loyalty  Optimizes Customer Loyalty with Sage CRM Read More

SSA Global--The Right Product Strategy


SSA Global's Client Forum has reinforced our impression that the vendor's product strategy is an effective strategy that addresses the realities of today's market. However, the execution is not without challenges. Although we found confusion on the part of a few, customers appeared supportive of the SSA strategy.

client loyalty  Overview SSA Global 's Client Forum has reinforced our impression that the vendor's product strategy is an effective strategy that addresses the realities of today's market. However, the execution is not without challenges. Although we found confusion on the part of a few, customers appeared supportive of the SSA strategy. SSA Global does have a clear product strategy for customers, yet the company needs to continue to communicate this message to newly acquired customers to provide them reassurance Read More