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Software Functionality Revealed in Detail
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 citizen portal


Infor Finds Its Customer Engagement Rhythm
Infor recently unveiled Infor Rhythm for Commerce, a global, scalable, and secure cloud-based e-commerce and customer engagement platform, now complemented with

citizen portal  functionality (i.e., the dynamic citizen portal from Hansen ), embedded inside that the core Infor Epiphany marketing engine (Interaction Advisor), and unified all this into an “engagement platform.” All of this is wrapped in Hook & Loop’s best practice design services for the Web, while ION is used to integrate into Infor’s and third-party back-end applications. All of this is deployed in the cloud, priced per volume of transaction plus nominal subscription fees. Figure 2 – Infor Rhythm Design

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Recruitment and Staffing

Recruitment and Staffing functionality allows the user to select and hire the right people with the right skill sets, as well as track the information regarding their recruitment for later analysis. It covers criteria such as Organization Structures and Modeling, Corporate Branding, Sourcing, Applicant Tracking, Assessment and Selection, Governance and Compliance, Vendor Management Systems (VMS) Portal, Recruitment Analytics and Reporting, and Product Technology. 

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Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 2


Part 1 of this blog series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the entire Microsoft Corporation of late. In a nutshell, during 2009 the product grew significantly and surpassed its one millionth user. Microsoft’s customer relationship management (CRM) offering has become attractive to

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Has KANA Gotten Its Mojo Back? - Part 1


In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service they provide. Zappos and its “Powered by Service” tagline is a crown example. Many vendors that offer customer service software solutions, especially those that bundle customer relationship management (CRM) with

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Oracle Further Orchestrates Its SOA Forays Part Four: SOA and Web Services


The battle for the dominance in service-oriented architecture (SOA) and Web services has nonetheless so far largely been a war of words without the clear winner yet (and not any time soon), as many underlying Internet-based standards have emerged only recently.

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Holistic Omni-Channel Customer Experience Spotlighted at KANA Connect


I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through social media streams, and to have a debriefing with Jim Norwood, KANA Software’s chief marketing officer (CMO). In a nutshell, last year’s conference was about KANA delivering an end-to-end customer experience (CX) offering, whereas this

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American Software - A Tacit Avant-Garde?


Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise application suite. It also announced financial results for fiscal 2000.

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Microsoft's Dynamic New Approach to Professional Services Automation


In the short term, Microsoft Dynamics SL will likely follow the professional services automation (PSA) trend of extending functionality to the Web. In the long term, its eventual absorption into the Microsoft Dynamics product line may affect Microsoft's strategy in the project portfolio management marketplace.

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Aspen Follows Good Quarter With Internet Launch


Soon after releasing its quarterly results, Aspen announced it would offer a collaborative Internet portal for the process industries, ProcessCity.com.

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Hannon Hill Corporation


Founded in January 2001, Hannon Hill Corporation delivers content management solutions for managing Internet, intranet, extranet, and portal content. Its solutions are aimed at organizations of all types, including education, energy, healthcare, hospitality, technology, and publishing. Hannon Hill Corporation is based in Atlanta, Georgia (US).

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Using ERP to Deliver E-commerce for Engineer-to-order Companies


Engineer-to-order (ETO) companies can use e-commerce strategies in order to improve customer service, reduce waste, and increase profits through a lean approach to document management and more efficient project administration. This article outlines the ways that enterprise resource planning (ERP) software can facilitate ETO e-commerce by opening portals to suppliers, project collaborators, and customers.

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Evolve Your SiteMinder Portal Security Without Breaking the Bank: How Virtualization Solves the Challenges of Heterogeneous Identity and Resource Integration


In a well integrated identity environment, SiteMinder handles web access management, authentication, single sign-on (SSO), secure session management, and flexible policy definition. SiteMinder functions well when data exists in a relatively homogeneous state; this blueprint shows users how to extend an existing SiteMinder infrastructure across additional heterogeneous applications, identity sources, and constituents.

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