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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 choosing web based bi


How to Evaluate Web-based BI Solutions
Web-based business intelligence (BI) is no longer an anomaly: organizations are ready for BI solutions that go beyond Web portals. However, when selecting Web

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Using BI and BPM to Address the Information Challenges of Midsize Companies


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choosing web based bi  to enterprise organizations when choosing a BI/BPM solution. What differentiates them is the pressure they are under to organize themselves internally before the inefficiencies of conducting business start to have a detrimental impact on overall performance. A BI/BPM solution can increase an organization's agility and performance by creating a common understanding of how the business is doing, why, and what it should be doing. However, it must be flexible, easy to deploy and maintain, and familiar enough Read More

BI Market Consolidation Compared to ERP Market Consolidation


The BI market is ripe for consolidation, but not necessarily for the reason of capturing the scarce remaining market share like in the ERP case, but more likely for the reasons of garnering the most complete CPM portfolio.

choosing web based bi  corporate activity. Therefore, organizations choosing BI suites should consider both their financial management tools and future integration with key business-area solutions (e.g., PLM, CRM, SCM, etc.). The most important point for prospective buyers of CPM technology -- do a very thorough analysis of your existing systems, where your corporation's business needs will be in the next few years, and how you intend to integrate the systems (do not forget that mapping data from one place to another is the Read More

Achieving Business Intelligence (BI) in Midsize Companies


Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding BI without disrupting your company? Without breaking the bank? Without having to add staff members with specialties you’ve never even heard of before? This paper helps answer those questions, with practical advice for bringing BI into your midsize company.

choosing web based bi  you can go when choosing a firewall—a dedicated firewall software package, which often runs on an OS such as Windows or Linux, or a powerful hardware firewall, like those from Cisco. These all involve a fairly complex level of configuration, and you'll probably need an expert to at least set the thing up initially, if not to help maintain it on an ongoing basis. Configuration often requires something akin to programming, which definitely requires specialized expertise. In some cases, you may need other Read More

Has The BI Market Consolidation Been Crystal-Clearly Actuated? Part Three: Competition and User Recommendations.


Users choosing point planning or BI products should consider the integration infrastructure and effort needed to combine these products versus the cost and functionality issues of choosing an integrated CPM product suite (if still possible to find). Mission-critical issues like scalability, reliability, manageability and ease-of-use go without saying.

choosing web based bi  corporate activity. Therefore, organizations choosing BI suites should consider both their financial management tools and future integration with key business-area solutions (e.g., PLM, CRM, SCM, etc.). The most important point for prospective buyers of CPM technology -- do a very thorough analysis of your existing systems, where your corporation's business needs will be in the next few years, and how you intend to integrate the systems (do not forget that mapping data from one place to another is the Read More

BI Research


BI Research is a research, consulting, and education firm. The company organizes conferences and seminars, and publishes articles and columns in industry publications.

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Microstrategy PRIM: Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

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BI Software Implementation Success: The Human Factor


We are easily convinced that having the right business intelligence (BI) application will help us achieve total control over our business and increase the return on investment (ROI) of our data. While BI solutions undeniably have this potential, the success of a BI software implementation depends on several factors. TEC Research Analyst Jorge García looks at the role of the human factor in your implementation project.

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Mobile BI Market Landscape Report


BI applications aim to provide users with the technology, analytics, and user experience features needed to improve the organization’s decision-making process, and many providers now offer mobile BI software features. This report is intended to guide you through the evolution of a number of mobile BI applications as well as to provide you with an analysis of information gathered from both the mobile BI vendor and user communities in your exploration of the mobile BI marketplace.

choosing web based bi  mobile bi,mobile business intelligence,mobile solution,mobile technology,mobile software,mobile website software,mobile survey software,mobile app software,mobile software download,mobile maintenance software,mobile unlock software,mobile inspection software,mobile phone software,mobile tracking software,mobile security software Read More

BI Hits the Road IV: MicroStrategy and QlikTech


In this issue of BI Hits the Road, I’d like to take a look at the mobile offerings of two business intelligence (BI) software providers: MicroStrategy (see vendor profile) and QlikTech (see vendor profile). These companies’ mobile BI strategy development efforts have paid off in fervent interest in their solutions by small to large organizations in various industries. Let’s use our

choosing web based bi  Hits the Road IV: MicroStrategy and QlikTech In this issue of BI Hits the Road , I’d like to take a look at the mobile offerings of two business intelligence (BI) software providers: MicroStrategy ( see vendor profile ) and QlikTech ( see vendor profile ). These companies’ mobile BI strategy development efforts have paid off in fervent interest in their solutions by small to large organizations in various industries. Let’s use our standard set of criteria to compare the offerings from these two ven Read More

Operational BI


By adopting traditional business intelligence (BI) tools, companies have gained valuable insights into past activities and results. However, with operational BI that is different from standard and tactical BI, promptness of information and data in real-time or near real-time is established. Learn how operational BI can boost the timeliness and accuracy of business decisions, and improve operational efficiency and results.

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Build Web 2.0 Applications without Hand-coding: Use Application Generation to Expedite Web Application Development


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choosing web based bi  Web 2.0 Applications without Hand-coding: Use Application Generation to Expedite Web Application Development Web 2.0 applications, perceived by many software users as better looking and easier to use than traditional apps, can provide many benefits to your company. However, building Web 2.0 apps adds development burdens of security, transaction management, and a variety of user interface features. To conquer these issues, you might consider an application generator to eliminate hand-coding Read More

Web Self-Service


This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the "big picture" of customer relationship management (CRM).

choosing web based bi  Self-Service This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how Read More

Board BI & CPM


BOARD offers all the functionalities needed to build any business intelligence (BI) and corporate performance management (CPM) application, without the use of any programming. Its toolkit approach, as well as the speed in BI and CPM applications building, customization, and maintenance, provides users with an advanced interactive interface.This unique capability turns the self-service creation of any report or analysis into a simple tasks.  

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Increasing Agility and Decreasing Change Life Cycle Timeframes in SOA-based Systems


While service oriented architecture (SOA)-based systems are great for re-using the existing IT infrastructure to implement newer business processes, they only help IT professionals. Thus, an SOA-based system is a technical answer to a business challenge—but in order to help businesses react to business changes, existing business rules management system (BRMS) technology should be included in the mix.

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