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 channels


InfiniteKM: Knowledge Management for Sales Channels and Contact Centers
InfiniteKM, a cloud (and on-premise)-based sales and service enablement platform, helps organizations’ sales channels and contact centers run smoothly and

channels  Knowledge Management for Sales Channels and Contact Centers InfiniteKM,  a cloud (and on-premise)-based sales and service enablement platform , helps organizations’ sales channels and contact centers run smoothly and optimally. The platform has been developed by Infinite Media, and has evolved over the 15 years of experience the vendor has amassed working with some of the best-known brands in the world, such as Xerox, GE Mabe, ScotiaBank, John Hancock, Microsoft, LG, etc., helping companies meet their

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Quote-to-Order (Q2O) Systems

Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming quoting and ordering processes, decrease unit costs, and lower sales costs. Q2O suites can further help enterprises increase sales effectiveness across all channels. These solutions help companies that sell complex products and services shift their focus to customer-facing sales and service issues. 

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Documents related to » channels

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Six: Market Impact--Nurturing Channels


The merging vendors, Sage/Best and ACCPAC, have understood that a broad, impeccably integrated, horizontal offering with selected vertical enhancements, a nurturing resellers network in addition to providing well-attuned pricing and catering to the evolving scalability and migration needs of customers through products of upward compatibility are necessary tenets for success in the SME market segment.

channels  Part Six: Market Impact--Nurturing Channels Market Impact—Nurturing Channels In March, Best Software , Inc. , one of the leading current providers of integrated accounting, business management, human resources (HR)/payroll and fixed asset solutions for small and mid-sized companies in North America, announced that its parent company, UK-based The Sage Group plc (LSE: SGE.L), had completed the acquisition of ACCPAC International, Inc. ( www.accpac.com ). The Sage Group plc (LSE:SGE.L)one of the leading Read More

Partner Channel Management: Build Stronger Partnerships for Stronger Profits


Channel partners have the power to make or break your business. But multi-tiered sales, service, and marketing channels have complex demand chains. This makes it even more important for you to build and maintain strong partnerships with dealers, distributors, agents, resellers, and systems integrators. Learn how a partner relationship management solution can help you build a more profitable and loyal indirect channel.

channels  sales, service, and marketing channels have complex demand chains. This makes it even more important for you to build and maintain strong partnerships with dealers, distributors, agents, resellers, and systems integrators. Learn how a partner relationship management solution can help you build a more profitable and loyal indirect channel. Read More

Delivering Superior Customer Service through Multiple Channels


Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

channels  Customer Service through Multiple Channels Delivering Superior Customer Service through Multiple Channels With multiple new channels of communication that bypass the traditional contact center, what's the most effective way to manage your customer service? Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery . You'll discover how best-in-class companies are leveraging tools like social media, customer Web portals, live chat, SMS, technical boards and forums, remote support, com Read More

Channels to the Hearts and Minds--On-line 2005


The physical, e and wireless world continues to grow! The e channel for shoppers continues to grow, with so many nay-sayers and doubters. You'd think this issue would die, with more and more shoppers buying from far flung vendors: Boston to the Nanga Tribes for buying original crafts; Dallas to Huangshan City, China, etc.

channels  Hearts and Minds--On-line 2005 Channels to the Hearts and Minds--On-line 2005 Featured Author - Lucy West - March 18, 2005 Introduction The physical, e, and wireless world continues to grow! The e-channel for shoppers continues to grow, with so many nay-sayers and doubters. You'd think this issue would die, with more and more shoppers buying from far flung vendors: Boston to the Nanga Tribes for buying original crafts; Dallas to Huangshan City, China, etc. In spite of nasty spam, more activities go on-lin Read More

3 Questions You Need to Take More Seriously When Adopting Mobile CRM


Most of us use a mobile device for work, and even though we all care about how to maintain and keep these devices safe and running well, there are questions that we probably did not consider seriously or decided to deal with later. Though this inactivity may not have serious consequences for each individual, the sum of many small issues can turn into a big problem at the company level. In order

channels  Questions You Need to Take More Seriously When Adopting Mobile CRM Most of us use a mobile device for work, and even though we all care about how to maintain and keep these devices safe and running well, there are questions that we probably did not consider seriously or decided to deal with later. Though this inactivity may not have serious consequences for each individual, the sum of many small issues can turn into a big problem at the company level. In order to avoid that, you should start looking at Read More

TEC Presents Its 2009 Business Intelligence State of the Market Report


Technology Evaluation Centers Inc. (TEC), the leading resource for enterprise software selection, has released a new business intelligence (BI) market report that discusses the advantages of BI 2.0.

channels  decision makers via TEC's channels, the 2009 State of the Market Report is available for download at no charge: http://whitepapers.technologyevaluation.com/view_document/9905/BI-State-of-the-Market-Report.html   About Technology Evaluation Centers (TEC) Technology Evaluation Centers (TEC) provides insight and expertise in offering impartial resources and services to minimize the costs, risks, and time associated with software selection.  Over 3.5 million technology decision makers visit TEC's web sites Read More

A New Look on the Horizon for TEC


Technology Evaluation Centers (TEC) has announced that it will be launching its redesigned web site on February 14, 2007. The announcement comes after months of information gathering and a refocus on its core competencies of enterprise software selection.

channels  New Look on the Horizon for TEC A New Look on the Horizon for TEC Montreal, Canada, February 8, 2007 – Enterprise software analyst firm, Technology Evaluation Centers (TEC) further assists software purchasers by redesigning its web site to reflect its software selection methodology. Technology Evaluation Centers (TEC) has announced that it will be launching its redesigned web site on February 14, 2007. The announcement comes after months of information gathering and a refocus on its core competencies Read More

IT White Papers: The World’s Greatest Cure for Insomnia!


Having trouble sleeping at night? Lots of people are these days, and for good reasons. The economy is in the dumps. Jobs are on the endangered species list. We’re steadily running out of oil. And terrorists are trying to kill us. Now, if all that isn’t enough to keep you awake at 4 o’clock in the morning, there’s always the fact that the planet is threatening to terminally overheat. Yup

channels  White Papers: The World’s Greatest Cure for Insomnia! Having trouble sleeping at night? Lots of people are these days, and for good reasons. The economy is in the dumps. Jobs are on the endangered species list. We’re steadily running out of oil. And terrorists are trying to kill us. Now, if all that isn’t enough to keep you awake at 4 o’clock in the morning, there’s always the fact that the planet is threatening to terminally overheat. Yup, life can cause insomnia , but I’ve found the cure. Read More

Case Study: Kempe Group


Kempe, a provider of innovative engineering solutions and services for a variety of industries, was using separate systems to manage the financial and operation aspects of the business. These systems were out of date and made accurate financial reporting almost impossible. With the help of a value-added reseller (VAR), Kepme implemented a centralized, integrated solution that stores information in real time. Learn more.

channels  business systems solutions,business technical solutions,business solutions,business solution,business solution company,business solution group,business solution inc,business systems solutions,business technical solutions,business solutions,business solution,business solution company,business solution group,business solution inc Read More

Chartis Research


Chartis Research specializes in analysis of the risk technology marketplace. The company publishes industry reports, white papers, and articles. Its focuses include fraud and credit risk management systems.

channels  Research Chartis Research specializes in analysis of the risk technology marketplace. The company publishes industry reports, white papers, and articles. Its focuses include fraud and credit risk management systems. Read More

A Manufacturing Imperative: Enterprise SOA


In the past, full efficiency was almost impossible for most manufacturing sites thanks to lack of integration between plant systems and business systems. But that’s changing now, with the advent of enterprise service-oriented architecture (SOA). SOA allows you to change and improve your processes without expensive IT integration projects. Learn about the business opportunities SOA can create for you.

channels  Manufacturing Imperative: Enterprise SOA A Manufacturing Imperative: Enterprise SOA If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Enter SAP Manufacturing: powerful software that integrates manufacturing with the rest of your enterprise – and the only comprehensive solution for managing manufacturing operations. Source :SAP Resources Related to A Manufacturing Imperative: Enterprise SOA : Service-Oriented Architecture (SOA) Read More

Technology Evaluation Centers presents "How to Select ERP Systems" at the MSCI Financial Executives Conference.


Technology Evaluation Centers Inc. (TEC), the leading resource for impartial enterprise software selection, announced today that it will be holding a session at the prestigious MSCI (Metals Service Center Institute) Financial Executives Conference, on June 24–25, 2008 at the Hyatt Regency Tech Center, Denver, Colorado.

channels  Evaluation Centers presents How to Select ERP Systems at the MSCI Financial Executives Conference. Technology Evaluation Centers presents How to Select ERP Systems at the MSCI Financial Executives Conference. MSCI members can leverage TEC's Best Practice Methodology for Software Selection. Montreal, Quebec, June 23, 2008- Technology Evaluation Centers Inc. (TEC) , the leading resource for impartial enterprise software selection, announced today that it will be holding a session at the prestig Read More

7 Steps to a Successful IP Telephony Implementation


Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity gains—but high quality voice service takes more than just buying the latest equipment. Is IP telephony right for your organization and your network? Get the straight facts from an industry leader—along with a 7-step assessment and deployment checklist for a successful implementation.

channels  Steps to a Successful IP Telephony Implementation 7 Steps to a Successful IP Telephony Implementation If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. ShoreTel, Inc., a leading provider of enterprise IP telephony solutions, today announced the findings of a new report by the independent research firm Nemertes Research that ranked ShoreTel number one in customer satisfaction. Source : Shoretel Resources Related to IP Telephony : Voice Read More

ERP Can Be a Barrier to Agility in Electric Power Sector


In this white paper, we’ll examine the different enterprise agility barriers reported by study respondents and discuss how energy industry executives can select software for enhanced enterprise agility and change readiness.

channels  Can Be a Barrier to Agility in Electric Power Sector In this white paper, we’ll examine the different enterprise agility barriers reported by study respondents and discuss how energy industry executives can select software for enhanced enterprise agility and change readiness. Read More