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InfiniteKM: Knowledge Management for Sales Channels and Contact Centers
InfiniteKM, a cloud (and on-premise)-based sales and service enablement platform, helps organizations’ sales channels and contact centers run smoothly and

channels  Knowledge Management for Sales Channels and Contact Centers InfiniteKM,  a cloud (and on-premise)-based sales and service enablement platform , helps organizations’ sales channels and contact centers run smoothly and optimally. The platform has been developed by Infinite Media, and has evolved over the 15 years of experience the vendor has amassed working with some of the best-known brands in the world, such as Xerox, GE Mabe, ScotiaBank, John Hancock, Microsoft, LG, etc., helping companies meet their Read More...
Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...
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Documents related to » channels


Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

channels  Customer Service through Multiple Channels Delivering Superior Customer Service through Multiple Channels With multiple new channels of communication that bypass the traditional contact center, what's the most effective way to manage your customer service? Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery . You'll discover how best-in-class companies are leveraging tools like social media, customer Web portals, live chat, SMS, technical boards and forums, remote support, com Read More...
Micro-verticals, Channels, and New Technologies for Infor Supply Chain
If you are evaluating supply chain solutions in 2014, Infor’s offerings are worth another look, particularly if you have not looked at how Infor is using its

channels  president, Global Alliances and Channels in 2014. By the time Inforum 2014 rolls around in September, it will be interesting to see the progress on the channel front. Looking Forward Infor’s goal of being “the recognized leader in targeted verticals,” not just for the supply chain but overall, is ambitious, but the company is supporting this ambition with assertive steps in design, user experience, technology, and channel strategy. Still, a micro-vertical strategy requires something more—bigger ad Read More...
Channels to the Hearts and Minds--On-line 2005
The physical, e and wireless world continues to grow! The e channel for shoppers continues to grow, with so many nay-sayers and doubters. You'd think this issue

channels  Hearts and Minds--On-line 2005 Channels to the Hearts and Minds--On-line 2005 Featured Author - Lucy West - March 18, 2005 Introduction The physical, e, and wireless world continues to grow! The e-channel for shoppers continues to grow, with so many nay-sayers and doubters. You'd think this issue would die, with more and more shoppers buying from far flung vendors: Boston to the Nanga Tribes for buying original crafts; Dallas to Huangshan City, China, etc. In spite of nasty spam, more activities go on-lin Read More...
Addressing Channels and the Low-End Market
Microsoft announced plans to increase resources and provide new tools and offerings for MBS independent software vendors (ISV) and value-added resellers (VAR

channels  Channels and the Low-End Market The Channel Matters Microsoft Business Solutions (MBS) especially emphasized at Convergence 2005 , the company's annual user conference, that the upcoming wave of MBS business management applications will make individual users much more productive. As part of the undertaking, the vendor claims to have conducted extensive face-to-face conversations with over 2,000 business people from around the world and from all walks of life. MBS talked to, observed, and Read More...
Growing Small Business F.J. Westcott Gets Help with ERP Software Selection from TEC
F.J. Westcott, a photographic equipment distributor based in Toledo, Ohio (US), recently discovered its legacy system could no longer keep up with its growing

channels  Small Business F.J. Westcott Gets Help with ERP Software Selection from TEC Growing Small Business F.J. Westcott Gets Help with ERP Software Selection from TEC Photography equipment distributor F.J. Westcott contracts TEC for comprehensive and objective guidance in ERP evaluation and selection project Montreal, QC, October 29, 2009 - F.J. Westcott, a photographic equipment distributor based in Toledo, Ohio (US), recently discovered its legacy system could no longer keep up with its growing Read More...
Season's Greetings with Helpful Links from TEC
Free Software Evaluations and Reports Top 25 Most Popular White Papers. Follow Us on Twitter. Choose from over 40 different software categories, 1,000 solutions

channels  s Greetings with Helpful Links from TEC Season's Greetings with Helpful Links from TEC   TEC is pleased to have helped over 270,000 organizations with their software selection in 2010 Dear John Doe, For almost two decades, TEC's mission has been to empower you with the tools, research and expertise to help you make the best decision for your enterprise software needs. In 2011 we will surprise you with even better tools and resources. We look forward to providing you with more efficient and Read More...
TEC Brings Its CRM Evaluation Center to the Latin-American Region
Technology Evaluation Centers (TEC), a global company specializing in on-line services for software evaluation, launched the Spanish CRM Evaluation Center to

channels  Brings Its CRM Evaluation Center to the Latin-American Region TEC Brings Its CRM Evaluation Center to the Latin-American Region Montreal, Canada (PRWEB) - February, 17 2006 Technology Evaluation Centers (TEC), a global company specializing in on-line services for software evaluation, launched the Spanish CRM Evaluation Center to support Latin-American companies investing in CRM, to make objective and impartial selections; the CRM market in the region is estimated in $166 million (USD), according to Read More...
TechTarget
With offices worldwide, TechTarget provides technology consulting and information, including a network of more than 100 websites. Content TechTarget publishes

channels  With offices worldwide, TechTarget provides technology consulting and information, including a network of more than 100 websites. Content TechTarget publishes includes white papers, webcasts, and virtual events. Read More...
The Need for Vulnerability Management
New network vulnerabilities appear every day due to flaws in software, faulty configuration, and human error. Detecting, removing, and controlling

channels  Need for Vulnerability Management The Need for Vulnerability Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Qualys® is headquartered in Redwood Shores, California, with offices in France, Germany, the U.K., Japan and Hong Kong, and has partners worldwide. Source : Qualys Resources Related to Vulnerability Management : Network Security (Wikipedia) The Need for Vulnerability Management Vulnerability Management is also Read More...
Who Are White Papers Aimed at Anyway-The Technical Professional or the Poor Soul Who Got Stuck With the Job?
Anyone who’s ever been involved in choosing enterprise software knows it’s not an easy job. It takes months of preparation that involves gathering information

channels  Are White Papers Aimed at Anyway-The Technical Professional or the Poor Soul Who Got Stuck With the Job? Anyone who’s ever been involved in choosing enterprise software knows it’s not an easy job. It takes months of preparation that involves gathering information from various departments, mapping business processes, preparing a business case, interviewing stakeholders, and getting buy-in from executives and users on the project. And that’s only the beginning! But whose job is it to do all of this Read More...
Winning your market - second in a series
Positioning Part 2: Choosing what you want to sayIn Part 1, I introduced positioning and talked about how easy it is to miss your mark. This time, we focus on

channels  your market - second in a series Positioning Part 2: Choosing what you want to say In Part 1 , I introduced positioning and talked about how easy it is to miss your mark. This time, we focus on how successful campaign positioning depends on saying and doing just the right thing—at the right time—for the right audience. Advertising is great fun in that you can choose what you want to say about a product or service—but it’s also where trouble begins. Just as there are great salespeople who Read More...
Case Study: Kempe Group
Kempe, a provider of innovative engineering solutions and services for a variety of industries, was using separate systems to manage the financial and operation,Case Study: Kempe Group Success story. Read White Papers or Case Studies Associated with Business Solutions.

channels  business systems solutions,business technical solutions,business solutions,business solution,business solution company,business solution group,business solution inc,business systems solutions,business technical solutions,business solutions,business solution,business solution company,business solution group,business solution inc Read More...
Enterprise Information Management: Strategy, Best Practices, and Technologies on Your Path to Success
New data sources, unstructured data, and greater volumes of data than ever before are creating an information overload. Plus, customers’ demands for faster

channels  two examples of communication channels, but both are commodity services and neither offers a competitive advantage. Only through rigorous collaboration will business and IT define requirements for systems that optimize performance for their unique organization and culture. Trusted Information Beyond people themselves, the foundation of any company is the knowledge used to conduct business. It’s that fundamental. For some of us, this can be a scary thought. It is because of this that a goal of Read More...
ERP Can Be a Barrier to Agility in Electric Power Sector
In this white paper, we’ll examine the different enterprise agility barriers reported by study respondents and discuss how energy industry executives can select

channels  Can Be a Barrier to Agility in Electric Power Sector In this white paper, we’ll examine the different enterprise agility barriers reported by study respondents and discuss how energy industry executives can select software for enhanced enterprise agility and change readiness. Read More...

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