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Winning the War for Talent in the High-tech Industry
People@that is, talent@are at the heart of any strategy to master the business challenges of high-tech companies. For best results, human resources (HR

channel management training high tech  services as a sales channel   Strategic Role of HR heart of any strategy to master the business challenges of high-tech companies. This requires the HR organization to transform from the role of service provider to that of strategic business partner to help deliver business results, which include: Improving employee productivity Reducing time to market Delivering higher customer satisfaction This transformation requires a shift both in mind-set and in approach and tools as HR is asked to integrate with Read More...
Engineer-to-order (ETO) ERP System for Electronics and High-tech Components Manufacturing
A U.S.-based manufacturer of high-tech components turned to TEC for help selecting an Engineer-to-order (ETO) enterprise resource planning (ERP) solution.
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Documents related to » channel management training high tech


A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

channel management training high tech  service lifecycle solutions: Service Channel Management , which entails the Field Service, Service Knowledge, Service Content, and Remote Service (NextNine) modules. The idea here is to maximize the use of lowest-cost service channels—i.e., remote service (telematics) or self-service—before escalating to higher-touch channels, such as customer service representative (CSR) or field service technician. This way, companies can derive a 150 percent higher revenue contribution from service. Service Issue Read More...
Q2O Systems: Solutions for Quotation Management and Pricing Configuration
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate pricing and quoting processes

channel management training high tech  product training within the channel is required. The last, and most complex system (from mass produced, to configured, to one-off products) is engineer-to-order (ETO) environments. Here, products require unique engineering design, significant customization, or newly purchased materials. Each customer order results in a unique set of part numbers, BOMs, and routings (please see ERP Systems and the ETO Manufacturing Market ). Thus, where the majority of product components are specifically created to a Read More...
17 Rules of the Road for Customer Relationship Management
Customer relationship management (CRM) is more than a product@it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the

channel management training high tech  type? Keep the communication channels open after rollout and keep your CRM solution rolling along. Equally important, never overlook the power of CRM to self-monitor. Set up metrics that the system can track and always be sure that you are, in fact, increasing customer satisfaction, shortening sales cycles, improving efficiency, winning customers from the competition, increasing profitability per customer, and boosting bottom-line sales. About Sage Software Sage Software supports the needs, challenges Read More...
The Best-kept Secret in the Product Lifecycle Management Mid-market
The name Omnify Software may hardly come to mind when one thinks of the product lifecycle management (PLM) leaders, but that might change down the track

channel management training high tech  solutions. Omnify assigns a channel sales representative to each reseller group, which, together with the direct sales force, adds up to over 100 sales and applications support personnel. Omnify Software Genesis Omnify Software evolved from Trilogic, Inc. , the largest electronic design automation (EDA) VAR in the United States, and still a major Omnify reseller. In 1998, after many years of consulting with customers to help them create or define board-level design process flows and component information Read More...
Vulnerability Management Buyer's Checklist
Here's an easy, effective way to cover yourself: download the vulnerability management buyer's checklist: key questions to ask before you select a ...

channel management training high tech  Management Buyer's Checklist With so much riding on your company's network and data security, can you afford to make a mistake when it comes to selecting a vulnerability management (VM) solution? Are you sure you know the questions to ask before you sign on the dotted line? Because if you miss something, you could be opening the door to disaster. Here's an easy, effective way to cover yourself: download the Vulnerability Management Buyer's Checklist: Key Questions to Ask Before You Select a Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

channel management training high tech  expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Resolution Management . Knowledge management (KM) is at the core of integrating CRM and SRM. KM software aims at helping to unlock Read More...
PTC Windchill 10 for Product Lifecycle Management (PLM) Certification Report
PTC Windchill 10 is TEC Certified for online evaluation product lifecycle management (PLM) solutions in the PLM Evaluation Center. The certification seal is a

channel management training high tech  Windchill 10 for Product Lifecycle Management (PLM) Certification Report PTC Windchill 10 is TEC Certified for online evaluation product lifecycle management (PLM) solutions in the PLM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
How one high-tech firm listens to its high-tech clients
Read how NOW Solutions and its customers have benefited from thirteen years of feedback from Teledyne Brown Engineering, a major contributor to America's most

channel management training high tech   Read More...
Data Management and Analysis
From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it

channel management training high tech  Management and Analysis From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it is also a resource for acquiring knowledge and supporting the decisions companies need to make in all aspects of economic ventures, including mergers and acquisitions (M&As). For organizational growth, all requirements and opportunities must be accurately communicated throughout the value chain. All users—from end users Read More...
Enhancing Governance, Risk, and Compliance through Effective Risk Management
Embedding governance, risk, and compliance (GRC) management into all business process has become imperative. Companies need to adopt a holistic view when it

channel management training high tech  Governance, Risk, and Compliance through Effective Risk Management Embedding governance, risk, and compliance (GRC) management into all business process has become imperative. Companies need to adopt a holistic view when it comes to reducing and managing risks, and ensure better access risk management. This paper discusses the need for companies to take a proactive approach towards access risk management. Read More...
Project and Process Management
Project portfolio management (PPM) is a business practice that helps organizations align their portfolios of projects with their business strategies. PPM

channel management training high tech  and Process Management Project portfolio management (PPM) is a business practice that helps organizations align their portfolios of projects with their business strategies. PPM organizes a series of projects into a single portfolio consisting of reports that capture project objectives, costs, timelines, accomplishments, resources, risks, and other critical factors. Executives can then regularly review entire portfolios, allocate resources appropriately, and adjust projects to produce the highest Read More...
Unified Performance Management: The Key to Successful Performance Management
Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the

channel management training high tech  Performance Management: The Key to Successful Performance Management Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and systems—designed to ensure the effective use of consistent information—is critical to the success of the business. Find out why. BEGINLYX Read More...
Risk Management with Investigation Process Design, Execution, and File Management: The BPS Server Concept
Client processes and risk control contextualization can be greatly improved through investigation process design, process execution, and file management issues.

channel management training high tech  Management with Investigation Process Design, Execution, and File Management: The BPS Server Concept Client processes and risk control contextualization can be greatly improved through investigation process design, process execution, and file management issues. Learn how BPS Server uses process templating concepts, separates fact management activities, and uses COSO centric mechanisms to accomplish this. This the second part to Risk, Risk Mitigation, and Functional Requirements in Dynamic Compliance Read More...

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