Superior order management can provide you with a competitive edge across the board. To move closer to order perfection and a truly loyal customer base, you must cost-effectively eliminate the issues preventing on-time, accurate order fulfillment. This involves every process, including planning and forecasting, acquiring and creating accurate orders and contracts, handling order changes, and resolving fulfillment and post-delivery problems.
channel management scm
billing, and contracts Interaction channel analytics on interaction-center, channel, and partner performance Finally, the order process, one by one and in aggregate, is measured against perfection. As a result, it is critical to deploy enterprise analytics that measure order management performance across every step of order fulfillment from quote to cash. Adaptability Among the critical requirements for adaptability is having an enterprise services architecture (ESA) . ESA is a business-driven software