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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » challenges of the event resolution mis


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

challenges of the event resolution mis  for Event Resolution , Challenges of the Event Resolution . Top 10 Requirements Identified   The Foundation of ITSM and Business Service Management   Contents   Abstract This study explores the existing event resolution processes in over 100 companies with 1,000 or more employees. The findings suggest many IT organizations have a low level of satisfaction with the current event resolution processes and applications. These processes and applications are responsible for ensuring the company does not Read More...
Ask the Experts: What’s the Difference between ASP and SaaS?
This interesting question recently arrived in our Ask the Experts inbox, so I thought I’d write a brief post clarifying the difference between ASP and SaaS

challenges of the event resolution mis  the Experts: What’s the Difference between ASP and SaaS? This interesting question recently arrived in our Ask the Experts inbox, so I thought I’d write a brief post clarifying the difference between ASP and SaaS models. TEC’s Take on ASP and SaaS Perhaps not surprisingly, Wikipedia’s definitions for these two terms contribute to the confusion: An application service provider (ASP) is a business that provides computer-based services to customers over a network. Software offered using an ASP Read More...
The Versatile Group, Inc.
Founded in 1992, the Versatile Group is a privately held corporation headquartered in Dallas, Texas (US). The company provides business accounting software

challenges of the event resolution mis  Versatile Group, Inc. Founded in 1992, the Versatile Group is a privately held corporation headquartered in Dallas, Texas (US). The company provides business accounting software products that leverage proven technologies. Its customers represent a wide spectrum of business and industries. Read More...
Beyond the Basics: The Value of Integrated CRM
Customer relationship management (CRM) is more than just software or a set of processes--it''s a business culture solidly focused on winning and keeping the

challenges of the event resolution mis  the Basics: The Value of Integrated CRM Customer relationship management (CRM) is more than just software or a set of processes--it''s a business culture solidly focused on winning and keeping the right customers. A good CRM solution builds value to your business. Learn about the value of an integrated CRM suite. Read More...
The Next Generation Network Operations Center: How the Focus on Application Delivery is Redefining the NOC
The majority of IT organizations are under great pressure to evolve to a next-generation network operations center (NOC). A survey of 176 IT professionals has

challenges of the event resolution mis  Next Generation Network Operations Center: How the Focus on Application Delivery is Redefining the NOC The majority of IT organizations are under great pressure to evolve to a next-generation network operations center (NOC). A survey of 176 IT professionals has revealed that over a quarter of NOCs don’t meet their organization’s current needs for application performance management. Learn how to migrate away from the current stove-piped NOC to an integrated operations center that effectively Read More...
The Superstar CFO: After the Crisis
Find out in The Superstar CFO: After the Crisis.

challenges of the event resolution mis  Superstar CFO: After the Crisis Before the recession radically altered the business landscape, the role of the CFO was already in a state of change. Now that a slow recovery is underway, how are CFOs responding to improving market conditions? Find out in The Superstar CFO: After the Crisis . In this survey report, based on interviews with CFOs in the US, Europe, Latin America, and Asia Pacific, you''ll learn how C-level finance executives are expanding their role to become critical drivers in the Read More...
Client/Server and the Internet Converge: The Smart Client Application
Everyone wants the biggest bang for their IT buck—the most functionality and ease of use, deployed to the widest audience, for the lowest cost. But for years

challenges of the event resolution mis  Server and the Internet Converge: The Smart Client Application Everyone wants the biggest bang for their IT buck—the most functionality and ease of use, deployed to the widest audience, for the lowest cost. But for years, packaged software, despite high up-front and recurring costs, has been a must-have. However, business professionals are beginning to recognize a more efficient approach to their software needs: the smart client. Read More...
Service Lifecycle Management - Tapping into the Value of the Product Aftermarket
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions, however, does not make the most

challenges of the event resolution mis  Lifecycle Management - Tapping into the Value of the Product Aftermarket What is Service Lifecycle Management? Service Lifecycle Management (SLM) is a business initiative focused on servicing a company''s products, and the customers that bought them, after the product has been sold. Simply put, SLM focuses on making more money from the product after the initial sale. But it is more than that; it is also a way to become a strategic part of the customer''s business after the sale is completed. General Read More...
The TCO of BI: The QlikView Customer Experience
Total cost of ownership (TCO) analysis allows organizations to provide a like-for-like comparison between various solutions for the same project. Assuming that

challenges of the event resolution mis  TCO of BI: The QlikView Customer Experience Total cost of ownership (TCO) analysis allows organizations to provide a like-for-like comparison between various solutions for the same project. Assuming that the benefits of a project would be the same regardless of the solution, the solution with a lower TCO would therefore yield a higher ROI as well as faster payback. This IDC white paper provides a TCO analysis of the QlikView business intelligence (BI) solution. Read More...
Solving the Brain Drain of the Nuclear Industry
Knowledge management requires a platform that identifies all data associated with business processes@and the people that participate in or have responsibility

challenges of the event resolution mis  the Brain Drain of the Nuclear Industry Knowledge management requires a platform that identifies all data associated with business processes—and the people that participate in or have responsibility for them. A true enterprise information management platform helps capture knowledge: it captures tacit knowledge as workers perform daily tasks and converts it to actionable knowledge items. Learn how knowledge management is vital to the nuclear industry. Read More...
The New and the Noteworthy: 2008 Vendor Wrap-up
2008 seemed to be the year for mergers and acquisitions (M@As) in the world of enterprise software—with companies like Oracle picking up Primavera Software’s

challenges of the event resolution mis  at addressing the many challenges faced by compensation administrators around the world—including the management of quotas and territories. Since its inception in 2002, TrueComp has gone through several releases. Its latest version is TrueComp 5.2. Earlier this year, I had the pleasure of speaking with Jock Breitwieser, Callidus’ director of public and analyst relations. After seeing TrueComp up close and personal, I was truly impressed by its capabilities—and truly blown away by its graphics. Its Read More...
ERP in the Cloud and the Modern Business
Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when

challenges of the event resolution mis  expert insight into the challenges and opportunities the cloud presents, and determine which deployment option could provide the biggest benefits for your organization. Read More...
The SHL Talent Report: Big Data Insight and Analysis of the Global Workforce
There are a finite number of forces that influence business success. Most of these are driven by the abilities and motives of the people who make up our

challenges of the event resolution mis  SHL Talent Report: Big Data Insight and Analysis of the Global Workforce There are a finite number of forces that influence business success. Most of these are driven by the abilities and motives of the people who make up our workforce. As such, the use of objective talent data to align your organization''s talent with its strategic objectives yields a significant return. This is what SHL calls people intelligence. This report aims to provide a compass for organization''s striving to improve their talent Read More...
The Linux Box
The Linux Box is a project management and consulting practice, specializing in open source technology and the Linux platform. The company helps its customers

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Rethinking the Supply Chain: Meeting the Complexity Challenge
The requirements of operating in a global, just-in-time (JIT) market have made supply chains much more complex than they were 10 years ago. Much of the software

challenges of the event resolution mis  the Supply Chain: Meeting the Complexity Challenge Demand Solutions Forecast Management opens up a whole new world for supply chain management - better demand planning, improved inventory planning and, ultimately, increased efficiency and profits. Source : Demand Solutions Resources Related to Rethinking the Supply Chain: Meeting the Complexity Challenge : Supply Chain (Wikipedia) Rethinking the Supply Chain: Meeting the Complexity Challenge Supply Chains is also known as : Supply Chain Read More...

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