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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 center business intelligence smb


Creating Competitive Advantage in Growing and Mid-sized Businesses with Business Intelligence
Business intelligence (BI) is not only an imperative for big companies. Growing and midsized organizations also require visibility into all aspects of the

center business intelligence smb  Business Intelligence Reporting | Center Business Intelligence | Business Intelligence Data | Business Intelligence Acquisition | Business Intelligence Analysis | Business Intelligence Warehousing | Business Intelligence Perspectives | Business Intelligence Overview | Business Intelligence 2.0 | Enterprise Business Intelligence | Use Business Intelligence | Integrating Business Intelligence | Hosted Business Intelligence | Business Intelligence Infrastructure | Firm Business Intelligence | Leader

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Manufacturing (SMB) Software Evaluation Report

TEC's new ERP for Manufacturing (SMB) evaluation model targets the software requirements of small and medium enterprises. If your organization doesn't have many sites to operate, seeks a solid base of ERP functionality, but doesn't want every possible feature of the biggest systems on the market, this model is a good starting place for your research. It covers fully featured accounting solutions with necessary manufacturing, inventory, human resources, purchasing, quality, and sales management functionality. 

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Five Ways to Positively Impact Customer Retention and Business Operations


Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value-added and customer- centric performance allows manufacturers to stay close to the pulse of market changes and dynamics. Learn how performance tools such as dashboards and reporting can help your company monitor performance and enable better and faster decision making.

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Call Center Buyer’s Guide


A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

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The Players of Software-as-a-Service Business Models and Finding the Best Value Propositions


Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this brings an entire new set of issues for mid-market organizations to consider when seeking a vendor company using such an approach.

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The Wizardry of Business Process Management: Part 5


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2, Part 3, and Part 4 then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the

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Business Process Management and Optimization


Business processes are strategic assets. They not only generate revenue, but also represent a significant proportion of operational costs. Managing them properly is key to your organization’s success. Find out how business process management and optimization (BPMaO) can help you understand, manage, and improve your business processes in order to deliver value-added products and services to your clients.

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Guide for Serious Business Phone System Buyers: What You Need to Know Before You Buy Your New Business Phone System


You’re on a budget and need the right kind of phone for your business. But before diving into the sometimes overwhelming market, there are a couple of things you might want to know first. This guide offers unbiased information to equip the small business owner with the tools to make the right business phone decision for your business. Download now.

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SAP Business Intelligence Partner Program


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2011 Business Intelligence Buyer's Guide: BI for Everyone


This buyer guide is intended for business owners, managers, decision makers, and anyone interested in learning about the deployment of business intelligence (BI) systems across large enterprises as well as small to medium businesses (SMBs). It presents a comprehensive view of the wide spectrum of BI software solutions currently available and investigates how they match different types of organizations according to size and need.

The guide addresses software solutions in three major groupings:

  • BI for large enterprises
  • BI for SMBs
  • Software-as-a-service (SaaS) BI offerings
The guide covers a wide range of BI solutions for almost all organizations, and anyone interested in a BI system should be able to identify a potential suitable solution. Each section contains specific information to help organizations research and analyze BI solutions, and make decisions about which BI software is a good fit for them.


Table of Contents


Preface

Business Intelligence: A Buyer’s Guide

SAP Customer Success Story
Marcus & Millichap Sharpens Reporting with SAP BusinessObjects Solution Portfolio

SAP Customer Success Story
Aquent Uses SAP BusinessObjects Software Tools to Deliver Talent

QlikView Customer Success Story
Fast Growing Company, Mayflex, Chooses IBM Cognos Express to Deliver Essential Business Intelligence and Planning Capability

MicroStrategy Customer Success Story
Using MicoStrategy Mobile to Perform Marketing and Consumer Shopping Behavior Analysis

Thought Leadership
SaaS BI Tools: Better Decision Making for the Rest of Us

SAP Special Report
The Business Information Revolution: Best-run Businesses Innovate Better with SAP

TEC Special Report
The Role of Business Intelligence in Content Strategies


Vendor Directory


Download the full copy of the TEC 2011 BI Buyer’s Guide for large enterprises and SMBs.



Report Preview


Is BI Really for Everyone?


BI for Large Enterprises

Because of the nature of BI, which traditionally involved the incorporation of expensive high-end software technology, BI software systems were first deployed in large enterprises. To encompass the complete BI life cycle process, it was necessary to have strong budgets, as well as the means and justification for taking financial risks in order to gain a competitive advantage. To achieve this competitive advantage, many large companies were eager for software tools that would enable them to improve their decision-making process. Some software companies responded to this need by accelerating the evolution of classical decision support systems to provide sophisticated analysis tools with high-end software technology. Naturally, the high cost of these types of tools limited their accessibility to large-scale companies (also, the technical requirements for this technology could be met by big corporations only).

In the last four or five years, economic factors as well as the exponential growth of data volumes generated by organizations have forced the development of very sophisticated BI applications, and also expanded the kind of tools a classical BI system normally uses. The BI space is still growing and maturing, and large corporations are still demanding new solutions for new enterprise needs.


BI for SMBs

With recent economic conditions and the information boom, many smaller companies have found themselves requiring analysis tools that enable them to improve their business monitoring and performance improvement strategies. BI solution innovation has cascaded down from large companies to provide adapted and specific services to companies with a need for advanced analytic software tools but with very limited budgets. Recent BI tools have improved the BI life cycle to help organizations of every size and shape to improve analysis, data management, and data visualization tools.


Download the full copy of the TEC 2011 BI Buyer’s Guide for large enterprises and SMBs.

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BUSINESS FIRST: Business Process Management (BPM) Competitor Analysis Report


Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.

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Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply


Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are and how to apply them.

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