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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 cdr service provider search

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) Software Evaluation Report

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system 

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The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

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Lost Your Laptop? The CyberAngel® Brings It Back


A company known as Computer Sentry Software, Inc. has designed an innovative option for laptop recovery. With laptop theft on the rise, investing in an affordable laptop recovery package is well worth the investment.

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Asset Data for Accurate Lifecycle Management


Among the areas where modern enterprise asset management (EAM) systems provide substantial benefits is the driving out of inefficiencies in business processes. This is why the development of effective maintenance policies is generally the foremost consideration for modern asset managers.

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Three Ways ERP Can Help Manage Risk and Prevent Fraud


If enterprise resource planning (ERP) isn't properly implemented to manage risk, your organization may face loss due to fraud or other hazards. Take advantage of ERP's capacities for role-based security, on both the business and the IT sides of your processes.

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Configuration Audit and Control for Virtualized Environments


In the computing world, a dramatic shift is taking place—enabling a new way for IT departments to manage services. The promise of a leaner, more efficient data center has many businesses clamoring to go virtual. In the rush to virtualize, however, they have forgotten the painful and expensive lessons learned from introducing risk into the physical environment. Find out how detective controls can mitigate those risks.

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Maximizer CRM Version 12 Gets TEC Certified


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Improving and Expanding: The Road Ahead for a Drop-ship Facilitator


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Yahoo! Acquires Tumblr


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Now Just Where Did I Put My Search Engine?


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Amazon Launches Web Services Marketplace


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WMS Helps Vehicle Distribution Company Improve Delivery


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The Lexicon of CRM - Part 2: From J to Q


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IT Services E-Procurement


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How Secure is Your E-Mail?


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