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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 cdr high speed internet service providers

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

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Comarch Field Service Management


Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is achieved by selecting the most suitable resources for each task, as well as accounting for scheduling issues. The decision is made taking into consideration modifiable and adjustable ratings, according to a company’s unique business model. Comarch FSM helps take service management to the next level through the following: System comprehensiveness (schedules, work time, skills, resources, spare parts, orders, and service level agreement [SLA] information—all in one single system) Automated tasks-resources matching based on technician calendar availability, skills, location, etc. Utilization of supporting mobile technologies, global positioning system (GPS), and geographical information systems (GISs) Service-oriented architecture (SOA) enabling effortless integration with third-party systems  

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Self Service Business Intelligence


Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastructure for supporting self service BI underlies the foundation of a successful business solution and how to approach deployment of such as solution.

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Iron Speed


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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Cloud Enablement Service


Navigating a migration to the cloud can be complex and includes more than just simply migrating data. The five-step migration process discussed here was specifically designed to help guide organizations through a successful replacement of an on-premise archiving solution to a cloud-based solution.

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Service-now.com


PDG Group Model974

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The State of Service Management


This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a recent survey) for 2012. It also reveals the performance benchmarks of leading service organizations, and divulges the strategic elements that contribute to best-in-class performance.

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IBM Algo Risk Service on Cloud


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Decision making needs to be supported by real-time, detailed data, which is delivered by IBM’s Algo Risk Service on Cloud. You can be confident in the source and quality of the risk analysis data, as IBM Algo Risk Service on Cloud provides extensive information and increased visibility on all aspects involved in managing risk. Users can perform a variety of comprehensive “what if” scenarios based on real data to assess an operation before it’s executed. IBM takes your data security seriously and offers a multi-level approach to protecting your information through different security and permissions settings on the individual level. Learn about how IBM Algo One Risk and Financial Engineering Workbench can provide a deeper reading of data. Business can be even more successful with the implementation of IBM’s Algo Risk Service on Cloud.

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IFS Field Service Management


IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available extensions include schedule optimization for large field service workforces and enterprise functionality from IFS Applications including maintenance repair and overhaul (MRO).

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IFS Field Service Management Certification Report


IFS Field Service Management is now TEC Certified for online evaluation of field service management (FSM) solutions in the Customer Relationship Management (CRM) and Enterprise Research Planning (ERP) Evaluation Centers. The IFS Field Service Management solution intertwines service management, dynamic scheduling, and mobile capabilities. It is an ideal fit for organizations that require a combination of service jobs such as installation, quick break-fix jobs, some preventive maintenance, and other similarly fast-paced jobs. Download the IFS Field Service Management certification report now for product analysis and in-depth analyst commentary.

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The Evolution of Enterprise Resource Planning Includes Service Industries


Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional services sector industries.

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Top 5 Ways High Growth Companies Can Get High Employee Engagement


As old perceptions change and new expectations arise for the human resources (HR) function, the way forward is clear: Spend less time on day-to-day administrative tasks and more time on driving employee engagement. Here are five ways that high-growth companies can use an all-in-one human capital management (HCM) platform with an enterprise social network to boost employee engagement for a more committed, happy workforce.

cdr high speed internet service providers  5 Ways High Growth Companies Can Get High Employee Engagement As old perceptions change and new expectations arise for the human resources (HR) function, the way forward is clear: Spend less time on day-to-day administrative tasks and more time on driving employee engagement. Here are five ways that high-growth companies can use an all-in-one human capital management (HCM) platform with an enterprise social network to boost employee engagement for a more committed, happy workforce. Read More

A Candid Conversation with a Field Service Workforce Management Leader


ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.

cdr high speed internet service providers  Candid Conversation with a Field Service Workforce Management Leader TEC’s recent series of tutorial articles—“ Navigating Between Service Management Scylla & Charybdis ” and “ The Magic Behind Planning and Executing (Optimal) Service Supply Chains ”—have drawn solid interest and valuable feedback, both publicly and privately. The series on general workforce management (WFM) systems (i.e., not necessarily only in field service), entitled “ Integrated Workforce Management (WFM) Platforms: Read More

DSL Ltd. Selects IFS for Service Management


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A Guide to ERP for Service Organizations


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