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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 cdr computer service providers

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

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Reverse Logistics for Service


Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more.

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How to Convert Service Calls Into Sales


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What’s Up with Computer Associates?


In a series of radical moves, Computer Associates appears to be trying to re-direct its gargantuan operations. After missing its numbers in the first calendar quarter (CA’s 4th fiscal quarter), its stock was down 59% at one point.

cdr computer service providers  Up with Computer Associates? What’s Up with Computer Associates? M. Reed - October 24, 2000 Event Summary In a series of radical moves, Computer Associates (NYSE: CA) appears to be trying to re-direct its gargantuan operations (it is the third largest software firm in the United States, behind Microsoft and Oracle). After missing its numbers in the first calendar quarter (CA''s 4th fiscal quarter), its stock was down 59% at one point. Here is a partial summary of the moves CA has made: Charles Read More

Computer Economics, Inc.


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NetSuite SRP—Catering to Both Service and Product Companies


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IT Service Management-A Road Map for Success


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SAS for Health Care Providers


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Customizing Agile for a Service Business


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