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CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » cdr communications service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

cdr communications service providers  Business Service Providers | CDR Communications Service Providers | CDR Community Service Providers | CDR Compare Service Providers | CDR Computer Service Providers | CDR Data Service Providers | CDR DSL Service Providers | CDR Expert Service Providers | CDR External Service Provider | CDR Find Service Providers | CDR High Speed Internet Service Providers | CDR Independent Service Providers | CDR Information Service Provider | CDR Internet Service Providers | CDR Legal Service Provider | CDR Manage Servic Read More...
Moving to Self-Service Business Intelligence
Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence.

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Industry Analysts on Field Service Mobility Trends
P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

cdr communications service providers  field service management, field service mobility, FSM, FSM trends Read More...
Uncomplicating Unified Communications for SMBs
Unified communications (UC) has been making its way into the enterprise for years, but uptake has been slower in the SMB space. Many SMBs are concerned that UC

cdr communications service providers  Unified Communications for SMBs Unified communications (UC) has been making its way into the enterprise for years, but uptake has been slower in the SMB space. Many SMBs are concerned that UC is too expensive, too difficult to set up and maintain—or, worse, they are simply baffled by UC and its benefits. This white paper demystifies UC so that SMBs can gain a competitive advantage and differentiate themselves in a marketplace once dominated by large enterprises. Read More...
Service Parts Planning RFI/RFP Template
Planning,Service Delivery and Execution,Workforce Optimization,Logistics Transportation and Reverse Logistics,Analytics and Reporting,Utilities

cdr communications service providers   Read More...
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

cdr communications service providers  itil implementation,service and support conditions,itil implementation plan,itil implementation roadmap,itil implementation project,itil implementation guide,itil implementation plan template,itil implementation strategy,itil implementation project plan,itil implementation steps,itil implementation templates,itil implementation checklist,benefits of itil implementation,itil implementation approach Read More...
Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

cdr communications service providers  improve customer service,voice customer,customer service email,customer experience,customer care solutions,customer service training programs,business solutions,improve customer satisfaction,customer service surveys,customer loyalty training,crm software,improving customer satisfaction Read More...
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

cdr communications service providers  Candid Conversation with a Field Service Workforce Management Leader TEC’s recent series of tutorial articles—“ Navigating Between Service Management Scylla & Charybdis ” and “ The Magic Behind Planning and Executing (Optimal) Service Supply Chains ”—have drawn solid interest and valuable feedback, both publicly and privately. The series on general workforce management (WFM) systems (i.e., not necessarily only in field service), entitled “ Integrated Workforce Management (WFM) Platforms: Read More...
Zef Scientific Selects IFS Enterprise Service Management
IFS has announced that Zef Scientific, Inc., a multi-vendor service provider for high-performance liquid chromatography؎mass spectrometry (HPLC-MS) systems used

cdr communications service providers  industry-watch, IFS, field-service, fsm, mobile, crm, eam, asset-management, field-service-management Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

cdr communications service providers   Read More...
Giving Service Companies a Fast Start
But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

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Field Service Management Software for Enterprise Companies
As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and

cdr communications service providers  field service management,FSM strategy Read More...
Strategic Communications, Inc.
Strategic Communications (StratComm) is a management and content development company. Content StratComm specializes in includes training, skill assessments, and

cdr communications service providers  Communications, Inc. Strategic Communications (StratComm) is a management and content development company. Content StratComm specializes in includes training, skill assessments, and editorial services. Read More...
Focus Experts'' Guide: Unified Communications
The term

cdr communications service providers  Experts'' Guide: Unified Communications The term unified communications (UC) is prone to market confusion, as it is often misapplied by vendors and misused by analysts. The goal of this Experts’ Guide is to get past the technology conundrum and marketing hype, in order to offer a clearer understanding of UC essentials, including essential advice on how to analyze your UC needs, and a how-to-buy guide that analyzes solution, cost, and vendor considerations. BEGINLYX Read More...
Enterprise Unified Communications Comparison Guide
This handy grid gives you an at-a-glance comparison of six leading enterprise unified communications providers—including Cisco, IBM, Microsoft, and ShoreTel—and

cdr communications service providers  Unified Communications Comparison Guide This handy grid gives you an at-a-glance comparison of six leading enterprise unified communications providers—including Cisco, IBM, Microsoft, and ShoreTel—and breaks down the basic pricing, messaging and conferencing features, and the telephony and mobile features you need to make an informed buying decision. Read More...
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