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CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » cdr communications service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

cdr communications service providers  Business Service Providers | CDR Communications Service Providers | CDR Community Service Providers | CDR Compare Service Providers | CDR Computer Service Providers | CDR Data Service Providers | CDR DSL Service Providers | CDR Expert Service Providers | CDR External Service Provider | CDR Find Service Providers | CDR High Speed Internet Service Providers | CDR Independent Service Providers | CDR Information Service Provider | CDR Internet Service Providers | CDR Legal Service Provider | CDR Manage Read More...
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

cdr communications service providers  field service mobility,field service mobile device,mobile devices for field service organizations,field service mobile device considerations,field service mobile device purchasing,IFS,IFS Applications Read More...
Edgell Communications
Edgell Communications is a business-to-business media company founded in 1985. Its publications include Apparel, RIS News, Hospitality Technology, and Mobile

cdr communications service providers  Communications Edgell Communications is a business-to-business media company founded in 1985. Its publications include Apparel, RIS News, Hospitality Technology, and Mobile Enterprise. Read More...
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

cdr communications service providers  services oriented,service oriented activities,service oriented applications,service oriented architect,service oriented attitude,service oriented businesses,service oriented communication,service oriented companies Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

cdr communications service providers   Read More...
Ventyx Service Suite
The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the

cdr communications service providers   Read More...
The Evolution of Enterprise Resource Planning Includes Service Industries
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services

cdr communications service providers  ERP,ERP for services,enterprise resource planning,service industry,best-of-breed service applications,project-oriented organizations,professional services automation,PSA,operational functionality,transactional functionality Read More...
Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It
While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in

cdr communications service providers  postal service,market research,list of companies,telemarketing,time management,business services,same day,car service,loyalty,service provider,professional services,food delivery,marketing strategy,recruitment agencies,change management Read More...
MSF R2 Service Architecture
As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced

cdr communications service providers   Read More...
Service Parts Planning RFI/RFP Template
Planning,Service Delivery and Execution,Workforce Optimization,Logistics Transportation and Reverse Logistics,Analytics and Reporting,Utilities

cdr communications service providers   Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

cdr communications service providers  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More...
How to Choose Between VoIP and Unified Communications
Both voice of IP (VoIP) and unified communications (UC) represent large leaps forward from legacy telephony. This white paper reviews five key considerations

cdr communications service providers  to Choose Between VoIP and Unified Communications Both voice of IP (VoIP) and unified communications (UC) represent large leaps forward from legacy telephony. This white paper reviews five key considerations covering the full gamut of stakeholders to make an informed decision to deploy either VoIP or UC. Read More...
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

cdr communications service providers  service technician scheduling,field service scheduling,automatic technician scheduling,dyanmic field service scheduling,dynamic scheduling engine,dynamic field service scheduling engine,dynamic field service scheduling Read More...
Evaluating Cloud-Based ERP for Professional Service Organizations
In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs; t...

cdr communications service providers  evaluating cloud based erp professional service organizations,evaluating,cloud,based,erp,professional,service,organizations,cloud based erp professional service organizations,evaluating based erp professional service organizations,evaluating cloud erp professional service organizations,evaluating cl Read More...
Strategic Communications, Inc.
Strategic Communications (StratComm) is a management and content development company. Content StratComm specializes in includes training, skill assessments, and

cdr communications service providers  Communications, Inc. Strategic Communications (StratComm) is a management and content development company. Content StratComm specializes in includes training, skill assessments, and editorial services. Read More...

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