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Customer Care & Billing RFP Templates
Customer Care & Billing RFP Templates
RFP templates for Customer Care & Billing help you establish your selection criteria faster, at lower risks and costs.


Service Parts Planning RFP Templates
Service Parts Planning RFP Templates
RFP templates for Service Parts Planning help you establish your selection criteria faster, at lower risks and costs.


Customer Care and Billing (CC&B) Evaluation Center
Customer Care and Billing (CC&B) Evaluation Center
Define your software requirements for Customer Care and Billing (CC&B), see how vendors measure up, and choose the best solution.


Documents related to » cdr billing service providers


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

CDR BILLING SERVICE PROVIDERS: Service Productization Service Productization Source: Epicor Document Type: White Paper Description: Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with
5/16/2005 12:00:00 AM

Effective Relationships with Service Providers
The decision to use external resources on a project of any size or focus can be a tough one for a company facing the need to look outside its trusted staff to make something happen.

CDR BILLING SERVICE PROVIDERS:
9/23/2005 2:27:00 PM

What Could Be Some New Frontiers for Large CAD/PLM Providers? » The TEC Blog


CDR BILLING SERVICE PROVIDERS: active sa, autodesk, BOM, CAD, catia composite, composite materials, composites, creo simulate, dassault systemes, fibersim, MES, parasolid, PDM, plm, pmtc, pro/e, pro/engineer, Product Development, PTC, ptc creo, siemens nx, siemens teamcenter, solidworks, ugs, vistagy, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
16-11-2011

Privacy Challenges for Data Providers
Ensuring the quality, accuracy, and security of customer data has never been more important than it is today. The growing potential for privacy breaches and tighter compliance regulations have created unique challenges and responsibilities for many data providers. Here we discuss some of the key privacy issues surrounding data management, and how partnering with a provider of master data management (MDM) software can help.

CDR BILLING SERVICE PROVIDERS:
11/20/2007 3:55:00 PM

Ambitious Plans and Promises: How Will the Market Respond to One Enterprise Software Provider’s Offerings?
The market should commend Infor’s attempt to combine business-specific solutions from a partner like IBM. If nothing else, the fact that Infor can provide integrated and best-in-class offerings poises the vendor to become serious competition for such giants as SAP and Oracle.

CDR BILLING SERVICE PROVIDERS: Infor, enterprise resource planning, ERP, service-oriented architecturte, SOA, Baan IV, Baan V, supplier relationship management, SRM, human capital management, HCM, corporate performance management, CPM, supply chain management, SCM, business-to-consumer, B2C, business-to-business, B2B, e-commerce, mobile applications.
7/7/2008

A New Model for Evaluating Third Party Logistics Providers: Enter Service Oriented Architecture
Third-party logistic (3PL) providers are under pressure to keep costs low, expand services and capitalize on evolving supply chain management technology. As customers are becoming more discerning, 3PLs can leverage service oriented architecture to meet customer needs.

CDR BILLING SERVICE PROVIDERS: logistics, third-party logistics, service oriented architecture, SOA, supply chain management, outsourcing, warehouse management, enterprise resource management, transportation, business process management, BPM.
10/3/2005

Smart Software for Service-level Driven Forecasting » The TEC Blog


CDR BILLING SERVICE PROVIDERS: demand, demand planning, forecast, forecasting, intermittent demand, Inventory, service level, Smart Software, Smart Willemain method, SmartCollaborator, SmartForecasts, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
06-05-2013

Smooth Migration to VoIP Service
Many companies want to migrate to voice over Internet protocol (VoIP), but will not take any risk because their phone system is too critical to business. Openface presents a methodology for smoothly migrating to VoIP. Smooth Migration to VoIP is targeting companies that have a Legacy PBX in place (that is not IP-ready) and are interested in migrating to VoIP through a smooth transition process.

CDR BILLING SERVICE PROVIDERS:
2/15/2006 12:53:00 PM

Software as a Service: Not without Caveats
Software-as-a-service solutions often cannot provide that final twenty percent or so that differentiates a company from its competitors. Of major concern is whether off-premise applications can support complex, global organizations on a constant basis and on strict service level agreements.

CDR BILLING SERVICE PROVIDERS: SaaS, software as a service, SaaS deployment, sales force automation, SFA, customer relationship management, CRM, supply chain management, SCM, enterprise resource planning, ERP, on-premise applications, on demand hosted software, Salesforce.com, information technology, IT, multi-tenant architecture, Apex, application programming interface, API, AppExchange partnering platform, third-party applications, global distribution network.
1/12/2007

Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how.

CDR BILLING SERVICE PROVIDERS: SAP, customer service, analytics, forecasting, customer management, relationship management, customer relationship, customer relationship management, customer survey, call center customer service, customer loyalty, customer experience, crm management, web crm, marketing analytics, customer retention, business analytics, customer crm, free crm, crm system, demand forecasting, demand planning, online crm, customer service software, forecasting software, crm service, crm marketing, sales crm, customer strategy, customer surveys, sales management software, customer service survey, crm services, .
9/1/2010 3:33:00 PM

Will Servigistics Click on More Service Cylinders? – Part 1 » The TEC Blog


CDR BILLING SERVICE PROVIDERS: channel management, click commerce, CRM, dcm, emptoris, marlin equity, prm, SCM, service netwrok solutions, servigistics, sns, ssm, strategic service management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
28-07-2009


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