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 cdc marketfirst


CDC Software Wins the Pivotal Auction. Now What? Part Two: Market Impact
Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors' attempts to overcome these

cdc marketfirst  has in the past, CDC will from now on focus on mid-sized enterprises around the world across multiple industries. In a nutshell, Pivotal's management deserves kudos for a textbook example of conducting due diligence (if not reprimands for leading the company to the current difficult state of affairs), and for seemingly opting for the lesser of three evils. Thus, it can be particularly educating to examine the current state of the CRM mid-market through the rivalry between Onyx and Pivotal ever since their

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » cdc marketfirst

Why Are CRM and Analytics Intrinsically Connected?


The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration. Typical functional components of marketing automation include customer data cleansing and analysis tools, and campaign management systems.

cdc marketfirst  Pivotal (now part of chinadotcom/CDC ), DoubleClick , and Aprimo are some of the providers of such functionality. By using a campaign management tool, marketers can design multilayered marketing campaigns filtered by customer segments, and use the contact center capability to reach their target through multiple channels such as phone, portals, e-mail, direct mail, and personal digital assistant (PDA). Another functional category that falls within this realm and is also widely provided for is electronic Read More

TurtleSpice ERP! (Week 6)


Welcome to TurtleSpice ERP! We’re following one company’s software selection process, from beginning to end—with a twist: It’s up to you to make sure comptroller Mike Chelonia stays on track and selects the right ERP system for the company. Cast your vote at the bottom of this post, and next week I’ll move the scenario forward based on the winning answer. The story so far: Mike

cdc marketfirst  ERP) Thoughtful Inc (Thoughtful/erp) CDC Software (Ross Enterprise) IFS (IFS Applications) 3i Infotech (Orion) Uncertified Vendors QAD (QAD Enterprise Application) Oracle (JD Edwards EnterpriseOne) IQMS (EnterpriseIQ) Evolucion e Inovacion Empresarial SC (Kepler) Intélisis (Intélisis ERP) BigGun (BigGun ERP) Note: this list was derived from TEC’s eBestMatch tool, and corresponds to requirements as defined in TurtleSpice ERP, Week 1 . Two days before the deadline, with most RFI responses received, one Read More

Dreamforce 2010: Of Cloud Proliferation - Part 1


Dreamforce, salesforce.com’s annual user conference, has over the past several years become a highly anticipated and entertaining end-of-the-year fixture for the enterprise applications market observers (surprisingly, Dreamforce 2011 will take place in late August, and let’s see how that new timing will feel). Namely, in these prolonged times of bad economic news and

cdc marketfirst  Oracle CRM, Sage CRM, CDC Pivotal CRM, Consona CRM , etc. are all offering both on-premise and on-demand flavors. They have all garnered strong install bases or carved their defendable niches. But even at this event it appeared that the most direct competition has been coming from Microsoft Dynamics CRM . Fighting Off the “Evil Empire” Microsoft Dynamics CRM has come a long way from being regarded as a laughing stock in its early (1.0 and 1.2) releases in the early 2000s. This particulalrly Read More

RedPrairie Makes a Smart Turn into SaaS WMS


My attendance of RedPrairie Corporations’ RedShift 2010 user conference (for the first time ever) confirmed what I have long sensed about the company’s corporate culture and its install base. That is, the previous blog series on a few supply chain management (SCM) players has, inter alia, expressed my opinions about RedPrairie (formerly McHugh Software), and I believed that

cdc marketfirst  (and perhaps Infor SCM, CDC Catalyst , and HighJump Software ). On a higher level, many enhancements were along the lines of satisfying the needs of consumer packaged goods (CPG) manufacturers and distributors and along Web-based use of the product. Here is the  press release where RedPrairie announced a touch screen packing operations feature in the 2010.1 release of its WM solution . Transportation – Learning about this lesser-known product suite was eye-opening for me. Namely, RedPrairie does not c Read More

Accelerating (and Fast-Starting) the SME Business at Oracle (and SAP) - Part 4


Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications to small and medium enterprises (SMEs). The analysis then moved onto the Oracle Accelerate program, which was launched about three years ago to allow partners to sell more of smaller projects in a fixed time and price manner. Oracle

cdc marketfirst  and manufacturing-oriented, respectively), CDC Software targets process industries, Epicor Software has a retail-oriented division, Consona and Infor have acquired a number of vertically-oriented products, SYSPRO, QAD, Lawson Software, Plex Systems , NetSuite , and IQMS have always targeted only a select few sectors, Microsoft Dynamics gets many industry flavors via partner add-on solutions, and so on and so forth. To keep implementations in check, these vendors offer methodologies like SYSPRO’s Read More

Marketing Automation: Coming of Age Slowly


Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT that can cut time, costs, and improve the quality of its operation. Nevertheless with marketing automation there are huge untapped opportunities for business improvement, given marketing has a unique vantage point in any enterprise to understand the customer needs, buying behavior, and value perception.

cdc marketfirst  Automation: Coming of Age Slowly Introduction The debate about the future of the marketing automation and management market, as a stand-alone sub segment of the entire customer relationship management (CRM) market, continues, partly owing to mixed signals coming from relevant point solutions providers. On one hand, recent demise, and buyout of Xchange by Amdocs (see Xchange Adds To The List Of CRM Point Solutions' Casualties ) was the last in the array of less-fortunate point players. At the time Read More

Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

cdc marketfirst  Infor , Lawson , CDC Software , IFS , Epicor , QAD , etc.). No third party options are yet available because the marketplace is not big enough to make such options economically viable. Still, no major vendor will be able to afford complacency for long, and difficult, probing questions about existing S&M arrangements will inevitably come its way. This is especially true in light of the emerging boutique of S&M solution providers for multiple enterprise products, led by the likes of Precision Solutions Read More

Encompix--Thriving on Encompassing Complexity Part One: Event Summary


If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning system as one of the best-kept secrets in the complex manufacturing mid-market, it has certainly succeeded so far. However, given a certain number of viable solutions from more renowned and visible (even if not that focused) vendors, the company will have to spread the word much more aggressively from now on.

cdc marketfirst  1996, to first form CDC Holdings , and eventually became Encompix, Inc. Since then, the privately-held company claims to have experienced rapid and profitable growth. The company attributes that growth to its narrowly defined focus on discrete ETO manufacturers, which may belong to a raft of seemingly diverse discrete manufacturing industries (such as machinery, tooling and molds, industrial conveyers, aerospace, oil & gas equipment, industrial ovens, metal fabrication, etc.), but they all have similar bu Read More

CDC Software Wins the Pivotal Auction. Now What? Part Three: Challenges and User Recommendations


It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and nurtured. However, it can be easily neglected in a slew of recent complementary acquisitions and subsequent attempts to intertwine them. However, CDC and Pivotal looks like the kind of acquisition that we would like to see more of in the industry.

cdc marketfirst  a strategic combination with CDC Software. CDC Software is a wholly owned subsidiary of chinadotcom (NASDAQ: CHINA), a global enterprise software and mobile applications provider. This will position Pivotal to re-establish a more esteemed position in the mid-enterprise CRM market. Subject to the approval of Pivotal's shareholders, the Supreme Court of British Columbia, and customary closing conditions, this transaction is expected to close before the end of February 2004. Following the closing of the tran Read More

Catapulting over the Supply Chain Abyss with Real-time Alerts


Despite increased use of key performance indicators (KPIs), supply chain managers’ measurement initiatives continue to come up short. Because of their retrospective nature, KPIs offer little value to today’s complex supply chains. But several market-leading companies are using network-wide KPIs, supported by real-time alerts, to flag problems early, intervene as needed, and improve business results. Find out how.

cdc marketfirst  CDC Software,metrics,scm,supply chain management,kpi,key performance indicators,supply chain logistics management,supply chain management logistics,performance metrics,supply chain management software,business supply chain management,key performance indicator,kpi performance,marketing metrics,web metrics Read More

The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

cdc marketfirst  words, why do Oracle, CDC Software Pivotal , SugarCRM , etc., still claim some upbeat results? DP : Microsoft Dynamics CRM has grown at double-digit rates for the last 29 consecutive quarters. While other competitors have shown occasional quarters of similar growth, with the exception of salesforce.com, they have been unable to consistently sustain this level of performance.   Some “Real Deal” CRM Capabilities PJ : What social and mobile CRM apps are generally available (GA) now (under which exact Read More

chinadotcom In The "Process" of Acquiring Ross Systems


Mid-market process ERP vendor Ross Systems is being acquired by its Chinese distributor, chinadotcom. Unlike some recent acquisitions that are based on the consumption of weaker players to pilfer a customer base, this acquisition appears to provide both parties with solid strategic benefits. This may be an acquisition made of the right reasons - to capitalize on a market growth opportunity.

cdc marketfirst  midsized process manufacturers, and CDC Software Holdings Inc , a wholly owned subsidiary of chinadotcom corporation (NASDAQ: CHINA), an integrated enterprise solution and software company, announced that they have signed a definitive agreement whereby CDC Software will acquire Ross Systems in a merger valued at approximately US$68.9 million. Following the merger, it was announced, Ross Systems would operate under chinadotcom's CDC Software unit. The transaction is expected to close no later than the firs Read More

Are ERP Consolidators ("Assemblers") Really Running Out of Steam ("VC Dough")?


Even in such a volatile stock market and under investor/regulatory scrutiny, going public as a means of getting some capital investment is still an option -- the most recent examples being Deltek and NetSuite. On the established public vendor side, CDC Software, Epicor Software, Lawson Software and Oracle (if not even SAP too) would be examples of mostly unrelentingly acquisitive vendors in the

cdc marketfirst  established public vendor side, CDC Software , Epicor Software , Lawson Software and Oracle (if not even SAP too) would be examples of mostly unrelentingly acquisitive vendors in the enterprise applications space. On the other hand, there has been a general feeling lately of a money crunch in the private equity and venture capitalist (VC) world for those software companies that still prefer to remain privately-held and yet acquisitive. Some of these vendors have been discussed in my recent ERP Reincarnat Read More

TEC Industry Watch: Enterprise Software News for the Week of May 14th, 2012


SOFTWARE SELECTIONS @ IMPLEMENTATIONSGirl Scouts of the USA selects NetSuite ERPIndustry tags: Non-profit organizations "Shifting software systems to the cloud is a current trend for organizations of many types, especially for non-manufacturing and service management organizations. Girl Scouts of the USA is a great example of such a move. Dispersed across the country, the organization needs to

cdc marketfirst  with Ross ERP of CDC Software. The company's key expectations for the new software include facilitating business growth, improving efficiency and compliance, reducing costs, and mitigating risks. Certain data quality validation processes are also slated for improvement, and traceability will be increased. Ross ERP is a software designed for such types of businesses, and is certainly capable of supporting process manufacturing specifics. See my recent Certification Report for more details on Ross Read More