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Documents related to » call routing


Inbound Fax Routing
Fax technology can provide accuracy in routing and delivery. An inbound fax routing solution gives you many options for directing received faxes. This allows you to determine the destination of your received faxes, and stipulate multiple choices for the fax delivery format. No need to let your faxes go astray—an inbound fax routing solution will keep your faxes on the right path.

CALL ROUTING: Inbound Fax Routing Inbound Fax Routing Source: Biscom Inc. Document Type: White Paper Description: Fax technology can provide accuracy in routing and delivery. An inbound fax routing solution gives you many options for directing received faxes. This allows you to determine the destination of your received faxes, and stipulate multiple choices for the fax delivery format. No need to let your faxes go astray—an inbound fax routing solution will keep your faxes on the right path. Inbound Fax Routing
10/2/2007 4:56:00 PM

Case Study: Routing Guide Tender Management
To keep up with rising transportation-related costs, an industrial manufacturer realized it needed an automated transportation management system (TMS). Without a structured process to determine which carrier needed freight enders, management knew it was not always finding the right carrier and that often it was paying far more that it should. Learn about the TMS solution it used to gain real-time visibility and more.

CALL ROUTING: Case Study: Routing Guide Tender Management Case Study: Routing Guide Tender Management Source: BestTransport Document Type: Case Study Description: To keep up with rising transportation-related costs, an industrial manufacturer realized it needed an automated transportation management system (TMS). Without a structured process to determine which carrier needed freight enders, management knew it was not always finding the right carrier and that often it was paying far more that it should. Learn about the
2/17/2009 2:34:00 PM

Why a Call-centric CRM?
Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they have lost their focus on the primary user--sales. As such, salespeople get stuck with a CRM system that does not increase sales activity, but instead, bogs them down and decreases activity, which subsequently decreases sales. Download this report to learn the criteria that should dominate the decision as to which CRM should be used. This report is for sales people, sales managers, VPs, IT, customer service and general management (CEO, CTO, CFO). It should be required reading for anyone that is part of the CRM selection team.

CALL ROUTING: a Call-centric CRM? Source: Call Pro CRM Document Type: White Paper Description: Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they have lost their focus on the primary user--sales. As such, salespeople get stuck with a CRM system that does not increase sales activity, but instead, bogs them down and decreases activity, which subsequently decreases sales. Download this report to learn the criteria
2/27/2012 11:09:00 AM

Enterprise Saves Over $1 Million on Sophisticated Call Routing to Nine Locations
In less than six months, RxAmerica was able to respond to unprecedented call volume—primarily from seniors seeking information on the US Medicare prescription drug program—by increasing their service representative population by more than 500 percent, and by opening 6 new call centers. The cornerstone of their solution: a hosted call routing platform.

CALL ROUTING: $1 Million on Sophisticated Call Routing to Nine Locations Enterprise Saves Over $1 Million on Sophisticated Call Routing to Nine Locations Source: UCN Document Type: White Paper Description: In less than six months, RxAmerica was able to respond to unprecedented call volume—primarily from seniors seeking information on the US Medicare prescription drug program—by increasing their service representative population by more than 500 percent, and by opening 6 new call centers. The cornerstone of their
5/12/2006 1:19:00 PM

Last Call - 12th Vendor Shootout for ERP - Dallas, TX: 12-13 Oct 2011
The 12th Vendor Shootout for ERP. Dallas, Texas, USA. October 12-13, 2011. Dallas Marriott Quorum. Manufacturers and distributors:There are only a ...

CALL ROUTING: Last Call - 12th Vendor Shootout for ERP - Dallas, TX: 12-13 Oct 2011 Last Call - 12th Vendor Shootout for ERP - Dallas, TX: 12-13 Oct 2011 Last call—only a few spaces left! The 12th Vendor Shootout for ERP Dallas, Texas, USA October 12-13, 2011 Dallas Marriott Quorum Manufacturers and distributors: There are only a few spaces remaining for the 12th Vendor Shootout™ for ERP. Save time, money, and weeks of engagement by seeing eight leading ERP vendors demonstrate their cutting-edge ERP systems under
9/28/2011 4:00:00 PM

Last Call - 12th Vendor Shootout for ERP - Dallas, TX: 12-13 Oct 2011
The 12th Vendor Shootout for ERP. Dallas, Texas, USA. October 12-13, 2011. Dallas Marriott Quorum. Manufacturers and distributors:There are only a ...

CALL ROUTING: Last Call - 12th Vendor Shootout for ERP - Dallas, TX: 12-13 Oct 2011 Last Call - 12th Vendor Shootout for ERP - Dallas, TX: 12-13 Oct 2011 Last call—only a few spaces left! The 12th Vendor Shootout for ERP Dallas, Texas, USA October 12-13, 2011 Dallas Marriott Quorum Manufacturers and distributors: There are only a few spaces remaining for the 12th Vendor Shootout™ for ERP. Save time, money, and weeks of engagement by seeing eight leading ERP vendors demonstrate their cutting-edge ERP systems under
9/28/2011 4:00:00 PM

Harnessing The Social Web To Deepen Customer Intimacy: Selecting A Social Enterprise Strategy That’s Right For You
The social Web is revolutionizing how customers interact with each other and with businesses. At the heart of this transformation is a power shift in which customers own the conversation. Direct marketing is no longer the main influence on purchasing decisions; crowd intelligence is increasingly driving customer opinion. Discover a social enterprise strategy that can help your company achieve a favorable business outcome.

CALL ROUTING: erp,   adwords,   call center,   surveys,   questionnaire,   customercare,   online marketing,   bookmarks,   help desk,   social media,   public relations,   email marketing,   market research Source: SAP Learn more about SAP Readers who downloaded this white paper also read these popular documents! Best Practices for ERP Implementation Sales Process Map The Importance of Data Representation: Best Practices in Creating a Usable Report Practical Guide to ERP for Recipe/Formula-based
10/19/2010 11:01:00 AM

Fonolo for the Financial Industry: Reducing Call Center Costs While Improving the Customer Experience
As a company in the financial sector, you place extremely high demands on your call center. The complicated and sensitive nature of the calls requires an agent who is highly trained and experienced. This leads to a high cost per call. At the same time, sacrificing caller satisfaction is not an option. This creates a tough challenge: How do you decrease the cost per call, while improving the customer experience? Download this white paper to find out.

CALL ROUTING: the Financial Industry: Reducing Call Center Costs While Improving the Customer Experience Fonolo for the Financial Industry: Reducing Call Center Costs While Improving the Customer Experience Source: Fonolo Document Type: White Paper Description: As a company in the financial sector, you place extremely high demands on your call center. The complicated and sensitive nature of the calls requires an agent who is highly trained and experienced. This leads to a high cost per call. At the same time,
9/24/2011 9:35:00 PM

How to Buy a Phone System
There are many factors to consider when purchasing a new phone system. In addition to planning the scale of your proposed system and how long you expect to use it, you should also think about the number and type of features you need, from call hold and speed dial, to computer telephony integration (CTI). Put your money where your voicemail is: find out about the latest phone system features and improve your bottom line.

CALL ROUTING: features you need, from call hold and speed dial, to computer telephony integration (CTI). Put your money where your voicemail is: find out about the latest phone system features and improve your bottom line. How to Buy a Phone System style= border-width:0px; />   comments powered by Disqus Related Topics:   Asset Management,   Help Desk or Support Services (Hardware),   Help Desk or Support Services (Software),   Call Center,   Telephony,   IP Telephony/Voice over IP (VoIP) Related Industries:
10/26/2007 4:59:00 PM

Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales
A new set of business practices is creeping into the way companies sell to customers. Some call this new trend “Sales 2.0,” because many of the tools and methods fueling it are rooted in the Web 2.0 movement. Many companies are trying to harness the forces of Web 2.0 to apply them to their sales and marketing efforts. Discover how using collaborative technologies can help you sell your products and services more easily.

CALL ROUTING: sell to customers. Some call this new trend “Sales 2.0,” because many of the tools and methods fueling it are rooted in the Web 2.0 movement. Many companies are trying to harness the forces of Web 2.0 to apply them to their sales and marketing efforts. Discover how using collaborative technologies can help you sell your products and services more easily. Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales style= border-width:0px; />   comments powered by Disqus Related Topics:
4/21/2009 3:51:00 PM

Integrating SAN Fabrics via N_Port Bridging
One of the main concerns now facing IT managers is how to keep the interoperability of their service area networks (SANs), without sacrificing functionality. What can you do to make your SAN “share everything and play nice”? In fact, there are many options available for extending SAN fabrics. The result: independent routing, improved interoperability, high performance routing, and universal SAN bridging.

CALL ROUTING:
9/7/2007 4:19:00 PM


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