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Documents related to » call handle time


Time and Expense Management Applications
Time and Expense Management Applications. Search for Articles and Other Solutions to Delineate Your Diagnosis Related To Time and Expense Management Applications. Organizations of all sizes are tasked with increasing efficiency and revenues in a timely manner. Naturally, this leads them to consider automation. The critical question then becomes: is it more beneficial to build a time and expense management solution or to buy one? Overwhelmingly, organizations have proven that buying a solution results in greater value and success.

CALL HANDLE TIME:
10/26/2006 1:31:00 PM

Is One Country Good Enough to Handle Your Outsourcing Business? » The TEC Blog
vendor-specific risks (or, let’s call them micro risks) vary from vendor to vendor, but the macro risks are more related to the macro-environment in which vendors operate. In many cases, it is convenient to examine these risks at a country level. If we agree that macro risks exist and that many of them vary from country to country, we may draw a conclusion that too much reliance on one single country is like investing all your money in one stock. By building a portfolio that includes vendors from

CALL HANDLE TIME: outsourcing, risk management, vendor portfolio, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
24-11-2008

How DaimlerChrysler Gained 30 Percent in Productivity with a Time and Attendance Solution
How DaimlerChrysler Gained 30 Percent in Productivity with a Time and Attendance Solution. Read White Papers and Other Software for Your Study of Productivity with a Time and Attendance Solution. DaimlerChrysler Research & Technology North America (DCRTNA) focuses on developing new technologies for the next generation of cars. It desperately needed an automated time and attendance application to replace its outdated and laborious manual system. With a Web-hosted solution, not only did DCRTNA see a 30 percent increase in productivity, but it finally regained control over management of employee time and attendance.

CALL HANDLE TIME: is set -up to automatically calculate overtime rules. This is an enormous plus, since I no longer need to take the time to calculate the complex CA overtime rules! Record retention and maintenance are also no longer bothersome.” Implementation of the time & attendance solution went smoothly throughout all 5-plant locations and employees whole-heartedly embraced the change. “By choosing this solution as our time & attendance system, we have removed the major obstacle of collecting and accurately
10/9/2007 4:57:00 PM

This Time It s Microsoft and HP » The TEC Blog


CALL HANDLE TIME: Dell, EDS, HP, ICD, Internet explorer, microsoft, online advertising, recession, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-06-2008

Best Phone Systems for a Successful Call Center
The phone system in your call center should help you achieve some very specific objectives, such as: increasing revenue opportunities, reducing costs, maximizing productivity, and improving customer satisfaction. This paper reviews seven leading call center phone systems in order to help phone system buyers make the right purchasing decisions on phone system features, reliability, scalability, and cost effectiveness.

CALL HANDLE TIME: Systems for a Successful Call Center Best Phone Systems for a Successful Call Center Source: CompareBusinessProducts.com Document Type: White Paper Description: The phone system in your call center should help you achieve some very specific objectives, such as: increasing revenue opportunities, reducing costs, maximizing productivity, and improving customer satisfaction. This paper reviews seven leading call center phone systems in order to help phone system buyers make the right purchasing decisions on
9/21/2010 2:00:00 PM

How SMEs Can Tap Into Real-Time Business Intelligence
InHow SMEs Can Tap Into Real-time Business Intelligence you'll learn why manual data analysis isn't enough...

CALL HANDLE TIME: smes tap real time business intelligence, smes, tap, real, time, business, intelligence, tap real time business intelligence, smes real time business intelligence, smes tap time business intelligence, smes tap real business intelligence..
5/16/2012 5:00:00 PM

J.D. Edwards On The Mend; This Time Might Be For Real
Although not quite yet out of the woods, by having product flexibility 'in the bag', and by providing now much more of its own 'must have' collaborative applications (e.g. SCM and CRM), J.D. Edwards might again start looking forward to the future.

CALL HANDLE TIME: 4.0, a new application called Demand Consensus , which supports forward-looking, collaborative forecasting processes, will be available in January 2002. The above product release comes only two weeks after the company announced improved financial results, and it is seen as a very likely one of the major revenue driver in the future. Financials On December 3, J.D. Edwards reported financial results for the fourth quarter and fiscal year ended October 31, 2001. Total revenue for Q4 2001 was $235.4 million,
1/11/2002

No Time to Retreat: Seizing Opportunity in an Economic Downturn
As the economic downturn deepens, there’s no shortage of advice on how your company is to survive—where to cut costs and how to retrench the business. But despite the natural inclination to spend as little as possible, a recession might actually be a great time to use market conditions to your advantage. Find out why now is the time to invest in talent, increase your market presence, perk up your processes, and more.

CALL HANDLE TIME:
6/15/2009 2:59:00 PM

Rethinking Customer Service: The Call Center as Corporate Information Hub
At most companies, the customer service department’s primary goal has been to manage complaints as cheaply as possible, not to build enduring relationships with customers. This e-book looks at how the call center can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and shifts that must take place within companies if they are to be vital and nimble in the 21st century.

CALL HANDLE TIME: Rethinking Customer Service: The Call Center as Corporate Information Hub Rethinking Customer Service: The Call Center as Corporate Information Hub Source: SAP Document Type: White Paper Description: At most companies, the customer service department’s primary goal has been to manage complaints as cheaply as possible, not to build enduring relationships with customers. This e-book looks at how the call center can help drive a proactive, rather than reactive, approach to business. Experts from the call
6/28/2012 4:26:00 PM

IBM to Make Cuts in PC Business Real Change, or Just Buying Time?
International Business Machines Corp. plans to cut as much as 10% of the workforce at its personal computer division, or as many as 1,000 jobs, in a cost-cutting effort to turn around the division that lost nearly $1 billion last year.

CALL HANDLE TIME: international business models, it job cuts, job cuts, job cuts layoffs, job downsizing, job lay off, job lay offs, job layoff, job layoffs, job losses, job reductions, job redundancies, job restructure, job restructuring, latest job cuts, news on job cuts, recent job cuts.
10/13/1999

Hydro One Networks Chooses Space-Time Insight to Improve Service Reliability » The TEC Blog


CALL HANDLE TIME: analytics, bi, business analytics, Business Intelligence, hydro one, industry watch, location intelligence, operational intelligence, si, situational intelligence, space time insight, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
27-02-2013


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