X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 calculation guide for customer survey


17 Rules of the Road for Customer Relationship Management
Customer relationship management (CRM) is more than a product@it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the

calculation guide for customer survey  | estimation guide | calculation guide | interpretation guide | evaluation guide for small wholesaler-distributors | business customer relationship management | business customer relationship management sage | crm definition | define crm | compare crm vendors | crm success strategies | use crm | contact management | crew resource management | creative retirement manitoba | comparison guide for small wholesaler-distributors | rating guide for small wholesaler-distributors | assessment guide for small

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

Evaluate Now

Documents related to » calculation guide for customer survey

Six Sigma for IT Service Level Management


Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests there is a growing interest in Six Sigma.

calculation guide for customer survey  Business | Six Sigma Calculation | Six Sigma Calculations | Six Sigma Capabilities | Six Sigma Capability | Six Sigma Certification | Six Sigma Certifications | Six Sigma Chart | Six Sigma Charts | Six Sigma Companies | Six Sigma Concept | Six Sigma Concepts | Six Sigma Control | Six Sigma Defect | Six Sigma Defects | Six Sigma Definition | Six Sigma Examples | Six Sigma Fmea | Six Sigma Implementation | Six Sigma Improve | Six Sigma Improvement | Six Sigma Industry | Six Sigma Information | Six Sigma Read More

CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know


When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex merger of processes, technologies, and culture. Additionally, a successful value chain recognizes that partners, vendors, suppliers, and employees play a vital role to ensure that customer values are both recognized and realized.

calculation guide for customer survey  ROI Analysis | ROI Calculation | ROI Calculations | ROI Calculator | ROI Equation | ROI Formula | ROI Methodology | ROI Metrics | ROI Model | ROI on Investment | ROI Return | ROI Security | ROI Spreadsheet | ROI Tracking | Sales | Scheduling | Scheduling/Planning | SCM | Single Customer | Small and Mid-size Companies Enterprise Value Chains | Small and Mid-size Companies Return on Investment | Small Business | Small Business and Midsize Companies | Solutions for Small Business and Midsize Companies | Read More

Identifying the ROI of a Software Application for SCM Part 2: We Are Looking for the Vendor To Tell Us


Managers weighing an investment in software for supply chain face pressure to be right. Looking for a precise calculation of ROI often results in making an uninformed decision. This part discusses what to do when business analysis skills are lacking.

calculation guide for customer survey  the ROI of a Software Application for SCM Part 2: We Are Looking for the Vendor To Tell Us Identifying the ROI of a Software Application for SCM Executive Summary    The competitive environment for every industry grows increasingly intense. Fast, reasonably accurate information about the impact of a software investment decision grows more critical. Many decision-makers look for an exact forecast of return on investment (ROI) from the purchase of a supply chain management application. At least Read More

Essential ERP - Its Functional Scope


ERP applications are designed to optimize an organization's underlying business processes - accounting/financial, manufacturing, distribution, and human resources/payroll.

calculation guide for customer survey  receipts, cash projection reporting, calculation of expected cash uses/sources, current cash availability, etc. Budgeting - Involves budgetary controls, budget accounting, budget development, and budget allocation. Treasury management - Monitors and analyzes cash holdings, financial deals, and investment risks. Cost control - Analyzes corporate costs related to overhead, products, and manufacturing orders. It provides a variety of costing approaches such as standard, FIFO, LIFO, average, target, and Read More

Transition for Manhattan Associates Necessary for Long Term Growth


Based in Atlanta, Georgia, $78 million Manhattan Associates, Inc. develops, markets, and supports supply chain execution systems for distribution center management and Internet fulfillment. 1999 was a difficult year for the vendor, marked by reorganization and management turnover in the midst of rapid corporate expansion. Completing its transition to an Internet enabler will be important for Manhattan's long term future.

calculation guide for customer survey  warehouse management systems,wms systems,3pl software,supply chain consultant,wms software,wms vendors,book inventory software,supply chain software,wms system,warehouse software,warehouse management system wms,warehouse replenishment,warehousing management system,supply chain consulting,wms warehouse Read More

IFS Applications (version 7.5) for ERP for the Mining Industry Certification Report


IFS Applications (version 7.5) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for the mining industry in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

calculation guide for customer survey  erp for mining,mining erp,erp software,erp software comparison,erp software vendors,erp system software,cloud erp software,erp software systems,erp software list,erp software company,what is erp software,erp software solution,erp software application,erp accounting software,erp software packages Read More

Navigator One for SAP Business One: ERP for SMB Competitor Analysis Report


The accounting and ERP for small and medium businesses (SMB) evaluation model targets functional requirements for a fully featured accounting solution. In addition to supporting accounting requirements, it is applicable for those researching an ERP system suitable for small and medium businesses (SMB). It includes categories such as General Ledger, A/P and A/R, Payroll, Job and Project Costing, Multinational Accounting, Manufacturing, Inventory, Technology, and much more.

calculation guide for customer survey   Read More

IFS Applications (version 8.0) for ERP for ETO Manufacturing Certification Report


IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

calculation guide for customer survey  IFS Applications,IFS Applications v.8.0,IFS Applications ETO ERP software,engineer-to-order ERP software,ETO ERP software,ETO ERP solution,ERP for ETO manufacturing software,IFS ETO ERP software,IFS ETO ERP,IFS Read More

Advanced Projects for Microsoft Dynamics AX v.4.0 from Adeaca: PPM for PSA Certification Report


Advanced Projects for Microsoft Dynamics AX v.4.0 from Adeaca is now TEC Certified for online evaluation of product portfolio management (PPM) for professional services automation (PSA) in TEC's PPM for PSA Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

calculation guide for customer survey  product portfolio management,professional services automation,advanced projects for microsoft dynamics ax adeaca,project software,software project,automated,automation,what is automation,it automation,automation it,program manager,automate,plm,professional services,project planning Read More

Growth Solutions for Data Storage: Meeting Needs Now and in the Future for Small Business


For business everywhere, the growth in the Internet has resulted in an enormous challenge to effectively and affordably manage, store, and archive digital files. In small to medium businesses (SMBs), solutions to store and manage digital files are often on a PC server or external hard drive—which can limit growth. SMBs should look for a storage and file management solution that allows for incremental growth. Find out why.

calculation guide for customer survey   Read More

Oracle JD Edwards EnterpriseOne 9.0 for ERP for Mixed-mode Manufacturing Certification Report


Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of mixed-mode manufacturing solutions in the enterprise resource planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

calculation guide for customer survey  oracle jd edwards,entrepriseone 9.0,mixed-mode erp,erp for mixed-mode manufacturing,mixed manufacturing,mixed-mode enterprise resource planning,jd edwards oracle,oracle jd edwards enterpriseone,oracle jd edwards enterprise one,mixed mode manufacturing,oracle jd edwards documentation,oracle jd edwards support,oracle jd edwards enterpriseone 9.0,oracle jd edwards certification Read More

Managing Enterprise Information: Architecting for Survival and Positioning for Success in Tough Times


Today, businesses must work smarter, not just harder—and to do it, they must use information to compete. With growing demands on data resources, companies need to derive greater value from their existing information. But this information is often scattered throughout the organization. To survive in the current tough economic environment means building successful enterprise information management strategies. Find out how.

calculation guide for customer survey   Read More

NetSuite OpenAir for PPM for PSA Certification Report


NetSuite OpenAir is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA) solutions in the Project Portfolio Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

calculation guide for customer survey  project portfolio management for professional services automation,project portfolio management for professional services automation software,PPM for PSA,PPM for PSA software,PPM for PSA solution,NetSuite,NetSuite OpenAir Read More

IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 2


Part 1 of this blog topic analyzed IBM’s rationale to acquire ILOG to bolster its service-oriented architecture (SOA) and business process management (BPM) platforms. Eventually, with ILOG fully integrated, IBM hopes to establish the following: a leading rule repository and end-to-end rule lifecycle management; a full spectrum of rules definition and execution methods; maximum rules reuse

calculation guide for customer survey   Read More