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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 calculation guide for crm solution


CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know
When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex

calculation guide for crm solution  ROI Analysis | ROI Calculation | ROI Calculations | ROI Calculator | ROI Equation | ROI Formula | ROI Methodology | ROI Metrics | ROI Model | ROI on Investment | ROI Return | ROI Security | ROI Spreadsheet | ROI Tracking | Sales | Scheduling | Scheduling/Planning | SCM | Single Customer | Small and Mid-size Companies Enterprise Value Chains | Small and Mid-size Companies Return on Investment | Small Business | Small Business and Midsize Companies | Solutions for Small Business and Midsize Companies |

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

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10 Steps to a Successful CRM Implementation


When selecting or implementing a customer relationship management (CRM) solution, a mistake or error in judgment can be extremely costly. That’s why you should be aware of the ten basic steps to a successful CRM implementation. Even if you’ve already identified the reasons why your organization needs a CRM system, where do you go from there?

calculation guide for crm solution  Knowing the system's benefit calculation is important because it benchmarks the success of your customer strategy and validates the importance of the system. Identify which areas within your organization will use the system. Gather input from all areas to ensure everyone's needs are met. You?ll want to make sure that all users are satisfied with the functionality of the system because everyone must use the system in order for it to succeed. Develop a realistic budget that accounts for all expenses Read More

How One Provider's Solution Covers the Bases of Price Optimization and Management


What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response and translate this into more profitable pricing? Zilliant Precision Pricing Suite encompasses distinct solutions geared for each step of the pricing process.

calculation guide for crm solution  key performance indicator (KPI) calculation, and price optimization. ZPPS Analytics then drives pricing intelligence and decisions by providing insight through a series of template-based, customized views, and ad hoc querying to enable users (executives and managers) to measure margin, revenue, profitability, sales channel effectiveness, and discounting. Users are also able to measure price waterfalls, price bands, customer scatter plots, and outlier reports. ZPPS Analytics is a decision support Read More

Your Reference Guide to SMB Accounting Software Features


This reference guide provides insight into the accounting features and functions currently available on today's market for small to medium businesses (SMBs). It will help you determine which features your organization needs—and doesn't need.

calculation guide for crm solution  customers, employees, etc. Cost Calculation and Distribution Once an asset has been acquired, its acquisition cost must be amortized over a period of years. This category covers functions that control that process. Reports Users need to access reports that analyze depreciation. This category covers such features as cost distribution reports, maintenance cost analysis, and detailed fleet maintenance analysis. 8. Order Entry Order Entry (Set Up) Order entry is not just about taking orders and subsequently Read More

The Executive Guide to Contract and Chargeback Management


Life sciences companies are struggling to manage large group purchase organization (GPO) contracts, process chargeback submissions, and ensure that pricing policies comply with regulatory requirements. Costs and risks are escalating as these demands outstrip the capabilities of existing systems. Learn how contract and chargeback management solutions can help you maximize growth while limiting regulatory risk.

calculation guide for crm solution  contract and memberships Real-time calculation of administrative fees and rebates Real-time accrual of chargeback values to the General Ledger Calculations for average manufacturer price (AMP) and wholesale acquisition cost (WAC) to meet the Deficit Reduction Act (DRA) Final Ruling guidelines Results . According to the firm's COO, not only was CDC the most cost effective solution, it also enabled RxElite to drastically shorten time to results. By going with this fully integrated CDC solution, we have Read More

Logi-Solution


As an authorized Syspro Business Partner, we provide a best-fit solution to your requirements by combining our extensive accounting, EDI, warehousing and production experiences together with appropriate levels of customization and bilingual training. LOGI-SOLUTIONS is an accredited training organization with Emploi Quebec.

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calculation guide for crm solution  capacity planning, capacity management processes, capacity management strategy, virtualized data centers Read More

Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation


Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should be assessed first.

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Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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The Epicor product Epicor Enterprise Resource Planning Software System (v. 9.05) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for mixed-mode manufacturing in the ERP Evaluation Center. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Microsoft Dynamics GP 10.0 for ERP for Process Manufacturing Certification Report


Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for process manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Oracle's ERP system for discrete manufacturing, E-Business Suite (12.1), is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 26-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

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