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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 calculation guide for crm relationship management sales force automation

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM) RFI/RFP Template

Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality 

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17 Rules of the Road for Customer Relationship Management


Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the benefits of an integrated application before beginning the selection process. After all, just as a chain is only as strong as its weakest link, a CRM solution is only as good as its implementation.

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Pricing and Revenue Optimization: A Manufacturing Perspective


Pricing and revenue optimization is the process of improving business margins by either increasing unit prices or increasing gross revenues. This type of optimization is fast being recognized as having the capability to help businesses grow margins significantly. In fact, studies have shown that it can add a 15 to 50 percent incremental margin to the bottom line.

calculation guide for crm relationship management sales force automation  ROI Analysis | ROI Calculation | ROI Calculations | ROI Calculator | ROI Equation | ROI Formula | ROI Methodology | ROI Metrics | ROI Model | ROI on Investment | ROI Return | ROI Security | ROI Spreadsheet | ROI Tracking | Sales | Scheduling | Scheduling/Planning | SCM | Single Customer | Small and Mid-size Companies Enterprise Value Chains | Small and Mid-size Companies Return on Investment | Small Business | Small Business and Midsize Companies | Solutions for Small Business and Midsize Companies | Read More

Reference Guide to Discrete Manufacturing ERP Software Functions and Features


This reference guide provides insight into the discrete manufacturing ERP features and functions currently available on today’s market. It will help you determine which ERP features are a high priority for your organization, and which features are a lower priority.

calculation guide for crm relationship management sales force automation  parameters and massive data calculation capabilities. Reservations and Allocations Reservations and allocations refer to the processes that allow you to link items ordered by a customer with finished items that have already been manufactured or purchased, and that are usually located in a finished goods warehouse. When items are reserved or allocated, no other client can directly use those items, unless they are properly unreserved or unlinked. Adjusting Inventory Inventory adjusting functionality allows Read More

Enterprise Information Management: Strategy, Best Practices, and Technologies on Your Path to Success


New data sources, unstructured data, and greater volumes of data than ever before are creating an information overload. Plus, customers’ demands for faster service stress front-office applications, while parallel demands from internal users place greater demands on back-office systems. Before you discover that your data quality has been rendered ineffective, consider adopting enterprise information management (EIM).

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How One Provider's Solution Covers the Bases of Price Optimization and Management


What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response and translate this into more profitable pricing? Zilliant Precision Pricing Suite encompasses distinct solutions geared for each step of the pricing process.

calculation guide for crm relationship management sales force automation  key performance indicator (KPI) calculation, and price optimization. ZPPS Analytics then drives pricing intelligence and decisions by providing insight through a series of template-based, customized views, and ad hoc querying to enable users (executives and managers) to measure margin, revenue, profitability, sales channel effectiveness, and discounting. Users are also able to measure price waterfalls, price bands, customer scatter plots, and outlier reports. ZPPS Analytics is a decision support Read More

Business Process Management as a Blueprint for Mobile Workforce Management


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Oracle Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3


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Performance Management-What the Mid-market Can Learn from Large Enterprises


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Automation Anywhere, a provider of automation software, recently announced the availability of Automation Anywhere Cumulus, possibly the first social enterprise process automation solution on the market. The tool helps businesses identify and prioritize task automation by tapping into the collective wisdom of their user community. Designed to use social collaboration to quickly determine return on

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EMC Documentum: A Brief on Its Content Management Offerings in 2012


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IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report




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Case Study: More Efficient Hospital Management Systems with Content Management Tools


Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital began to implement an intranet to provide information to employees, with an update in 2003 to provide visibility of corporate information. Learn how the company is integrating a content management system with portal tools to integrate processes and improve efficiency.

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The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management


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calculation guide for crm relationship management sales force automation  Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their larger counterparts. This comprehensive guide provides IT newcomers—as well as experienced veterans—with all the information they need to understand the best ways to align people, processes, policies, and tools for a cohesive, streamlined, and Read More