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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center
One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC

business to business communications  features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More
Business Performance Management
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational perf...
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Documents related to » business to business communications


Inovis MESH Framework for Dial Tone Business Communities
When it comes to business-to-business (B2B) communications, two of the basic requirements for regulatory compliance are having a reliable network and a high

business to business communications  Companies that collaborate with business partners to achieve and sustain marketplace success understand that high-quality B2B communications is essential to that collaboration. Because network connectivity is the primary tool with which they manage their supply-chain activities, companies want B2B communications solutions that incorporate all the components of quality and reliability, including: a physical data-center facility; network security; network redundancy; complete network failover capabilities Read More
Improve Business Communications with PDF by E-mail
It is essential for users to be able to create and deliver secure, professional-looking e-mail communications which present a consistent corporate image. PDF

business to business communications  Business Communications with PDF by E-mail It is essential for users to be able to create and deliver secure, professional-looking e-mail communications which present a consistent corporate image. PDF software meets these needs. However, when considering PDF, users must determine if the solution enhances communications for all network users, and whether the solution integrates PDFs with other software packages, including e-mail, accounts, and customer relationship management systems. Read More
How to Reduce Business Risk through Secure User Access for SAP
Unencrypted communication between users’ workstations and the backend SAP servers is a significant vulnerability to your SAP environment. This can put the

business to business communications  the success of every business to understand and manage its risks — whether originating in IT or any other area — in order to minimize the potential negative impact to the business. If risks are not managed, a company's valuation will likely be affected at some point in time. IT security risks are one example: according to analyst studies, companies with publicized IT security breaches experienced an above-average loss in valuation. This is not only caused by direct cost for managing the security Read More
MessageClick to Provide Unified Messaging to RCN’s Business Clients
RCN has teamed up with MessageClick to provide its business-based users a complete suite of Unified Messaging tools including point-to-point e-mail, fax, and

business to business communications  Unified Messaging to RCN’s Business Clients MessageClick to Provide Unified Messaging to RCN's Business Clients P. Hayes - June 9, 2000 Event Summary In May, MessageClick, a leading Unified Communications company, announced a partnership with RCN Corporation, a leading broadband services company, and one of the largest ISP's in the country, to provide messaging services to RCN's business customers. Market Impact RCN has teamed up with MessageClick to provide its business-based users a complete suite of Read More
Crossing the Chasm between IT and Business Teams with New Approaches to Business Intelligence
For over a decade, organizations have struggled with a gap between IT and business due to shifts in perceptions of what business intelligence (BI) should be

business to business communications  gap between IT and business due to shifts in perceptions of what business intelligence (BI) should be. Often, skilled IT workers get stuck in low-level reporting roles, while business workers can’t access and analyze information fast enough to make strategic decisions. This discussion with an industry technologist offers some ideas for bridging the IT/business gap. Read More
TEC Launches New Business Intelligence and Business Performance Management Evaluation Centers
Software evaluation firm Technology Evaluation Centers Inc. (TEC) today launches its new Business Intelligence (BI) Business Performance Management (BPM

business to business communications  Business Intelligence (BI) and Business Performance Management (BPM) Evaluation Centers to help companies select the software solutions they need to optimize their performance and to stay competitive within their markets. These newest evaluation centers from TEC feature research on prominent vendors in BI and BPM, and allow users to evaluate solutions based on 2,000 criteria (features and functions) tailored to their specific business needs. From identifying trends and setting metrics to monitor Read More
Creating Business Value through Location-based Intelligence
Despite growth in online and virtual commerce, a business transaction or event happens at some location. The growing volume of data can yield interesting and

business to business communications  and virtual commerce, a business transaction or event happens at some location. The growing volume of data can yield interesting and surprising insight in relation to the location of events, transactions, and behaviors, enabling informed business decisions for increased operational efficiencies, revenue growth, etc. Know the value of location within both operational and analytical applications. Read More
Is My Business Too Small for Business Intelligence (BI)?
Does business intelligence (BI) make sense for really small businesses? While BI solutions can surface and analyze business data, providing a competitive

business to business communications  My Business Too Small for Business Intelligence (BI)? Does business intelligence (BI) make sense for really small businesses? While BI solutions can surface and analyze business data, providing a competitive advantage for enterprises, this inquiry puts the spotlight on smaller businesses. But how does a small business deal with the costs associated with this kind of system? Learn why (and how) BI can be a smart choice for even the smallest business. Read More
The Business Value of Business Intelligence
Now that technical aspects of delivering information to the business intelligence (BI) user community are understood, BI vendors are focused on market expansion

business to business communications  Business Value of Business Intelligence Now that technical aspects of delivering information to the business intelligence (BI) user community are understood, BI vendors are focused on market expansion through key initiatives, including advocating ‘BI for the masses.’ However promising expanded BI use may be, a careful and balanced discussion of the specific business and technical preconditions for capturing the business value of BI investments is needed. Read More
Logi 9 Business Intelligence Platform: Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

business to business communications  understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis. Read More
Is Your Business Software Limiting Your Business?
The rapid development of information technology and all types of business software yields a lot of possibilities for businesses and other organizations that

business to business communications  trying to conform your business to the “best practices” built into the system— which may not necessarily suit your own operations, strategies, and business vision . You may eventually end up killing your own uniqueness and competitive advantages in order to adhere to common industry practices, ultimately adopting your competitors’ practices. In other words, instead of looking for the best solution to a business problem first, and then selecting and adapting software to automate improved and Read More
Buyer’s Guide to Business Phone Systems
Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol

business to business communications  and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process. Read More
How to Find the Right ERP to Optimize Your Multi-site, Multi-national Operation
Download this white paper to learn about the challenges faced by multi-site and multi-national organizations--and what to look for in an enterprise resource

business to business communications  to Find the Right ERP to Optimize Your Multi-site, Multi-national Operation Download this white paper to learn about the challenges faced by multi-site and multi-national organizations--and what to look for in an enterprise resource planning (ERP) solution to address these issues. Read More

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