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Abstract:
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service. (...)
Excerpt related to
business service manager:
Chemical company HB Fuller has leveraged the Internet to improve their level of customer service.
Published:
2001-09-15
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Excerpt related to
business service manager:
... The idea is for service manager to know how many ...
meet the expected level of demand, service level agreements ... consider other options that
its business may have ...
Published:
2010-05-06
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Abstract:
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access
to service sources and seek to optimize the service chain. What are these solutions and how do they work? (...)
Excerpt related to
business service manager:
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access
to service sources a...
Published:
2001-03-23
-
Excerpt related to
business service manager:
... But if the service manager gets this wrong, there are the following
possible ... which threaten the profitability and long-term viability of the service business.
...
Published:
2010-04-01
-
Abstract:
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service. (...)
Excerpt related to
business service manager:
Chemical company HB Fuller has leveraged the Internet to improve their level of customer service.
Published:
2001-09-15
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Abstract:
Peregrine Technologies, a company with strength in infrastructure management solutions and burgeoning E-commerce aspirations
has purchased Telco Research, a specialist in voice and data network monitoring. (...)
Excerpt related to
business service manager:
Peregrine Technologies, a company with strength in infrastructure management solutions and burgeoning E-commerce aspirations
has purchased Telco R...
Published:
2000-02-25
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Abstract:
Click Commerce recognizes that the SCM playing field is highly competitive and fragmented. However, it believes it will remain
competitive because its composite applications will create business process solutions that follow the current trend toward
integrated suites of best-of-breed applications. (...)
Excerpt related to
business service manager:
Click Commerce recognizes that the SCM playing field is highly competitive and fragmented. However, it believes it will remain
competitive because...
Published:
2006-05-08
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Abstract:
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered
with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification
for DSL service. (...)
Excerpt related to
business service manager:
Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered
with DSET to use Sag...
Published:
2000-06-02
-
Excerpt related to
business service manager:
... Having the experienced IT and Business resource adds value to the organization and ...
Blog Archive » Progressive IT Management Strategies The IT manager’s 360 ...
Published:
2008-03-25
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Abstract:
While on the surface, there are few economic or strategic reasons for organizations to persist with electronic data interchange
(EDI), many seem reluctant to adopt the alternative at this stage. In fact, there has been almost negligible growth in the
number of organizations replacing their EDI-based sy (...)
Excerpt related to
business service manager:
... a supplier-via an EDI data transfer service hosted at ACCPAC Online. IBM Business
Exchange Services would then act as a central data transfer manager for EDI ...
Published:
2004-09-03
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Abstract:
As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening
their soft management skills. Learn what project managers can borrow from BPM to streamline service delivery, optimize operations,
and improve customer satisfaction. (...)
Excerpt related to
business service manager:
... enable organizations to streamline service delivery, optimize ... use
current applications of business performance management ... should a project manager
seek, Lyndsay ...
Published:
2007-09-05
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Abstract:
SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail
Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company
mailboxes or to a Web site, has been chosen by bra (...)
Excerpt related to
business service manager:
SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail
Manager, an enterpri...
Published:
2000-01-03
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Abstract:
Project portfolio management (PPM), once a solution only larger organizations could afford, enables companies to analyze,
recommend, authorize, activate, expedite, and monitor projects. In recent years, however, small to medium businesses have
been able to benefit from PPM too, through software-as-a-serv (...)
Excerpt related to
business service manager:
Project portfolio management (PPM), once a solution only larger organizations could afford, enables companies to analyze,
recommend, authorize, ac...
Published:
2008-10-29
-
Excerpt related to
business service manager:
... schemas, capturing and modeling business requirements, and ... its
part, Oracle offers Oracle Service Registry, which ... Furthermore, Oracle Web Services
Manager is a ...
Published:
2008-09-23
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Abstract:
What are the prospects for SSA GT’s mostly iSeries-based empire in the making, now that the revived ERP vendor has recently
acquired three former competitors with their plethora of application products, and that it does not seem to be nearing the
satiation point yet? (...)
Excerpt related to
business service manager:
What are the prospects for SSA GT’s mostly iSeries-based empire in the making, now that the revived ERP vendor has recently
acquired three former ...
Published:
2002-12-11
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Abstract:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from
those offered by the enterprise resource planni (...)
Excerpt related to
business service manager:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project...
Published:
2005-12-13
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Abstract:
E-business service provider Lante Corporation meets a tight schedule and builds a complicated website to help launch eppraisals.com. (...)
Excerpt related to
business service manager:
E-business service provider Lante Corporation meets a tight schedule and builds a complicated website to help launch eppraisals.com.
Published:
2000-06-12
-
Excerpt related to
business service manager:
... philosophy for many companies and S&OP was the ideal business process to ...
the logistics manager, the product manager, the customer service manager,
the scheduler ...
Published:
2009-12-23
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Abstract:
TRADEX product will simplify the adoption of Internet procurement solutions for American Express corporate customers and
their supplier. (...)
Excerpt related to
business service manager:
TRADEX product will simplify the adoption of Internet procurement solutions for American Express corporate customers and their
supplier.
Published:
1999-12-08
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Abstract:
SouthWare Innovations is one of the first middle-market vendors to create what might be the one of the best examples of true
business management system (accounting + exception management + task management), and for that reason alone it should receive
serious consideration. (...)
Excerpt related to
business service manager:
... In fact, the Excellence Series supports accounting, distribution, e-business, service
management, rental management, and job costing out-of-the-box. ...
Published:
2005-01-04