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The Impact of IT Service on Business Process Management
There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging

business service company bsm  Summary Business Process Management Business Service Management Enhancing BPM with BSM FuegoBPM Centauri Business Service Manager Provisioning IT Service in the Agile Enterprise Summary About this Document This white paper describes the benefits of operating business process management (BPM) side-byside with business service management (BSM) . It details the rationale behind the partnership between Fuego and Proxima Technology, leading vendors in BPM and BSM, respectively. BPM and BSM are emerging Read More...
ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » business service company bsm


Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

business service company bsm  The Business Value of Business Service Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Compuware Acquires Proxima Technology. In January 2007, Compuware acquired Proxima Technology. Demonstrating the business value of IT services and investments to appropriate stakeholders can be a difficult task for IT operation leaders. The misalignment between IT and the business makes it difficult for IT to: understand the business Read More...
Get More from Your IT Infrastructure
Find out in the white paper, unlock the hidden it opportunities in troubled economic times.

business service company bsm  how you can use business service management (BSM) to unlock hidden IT opportunities in three main areas: IT process improvement, automation, and IT management. You'll also learn how the right IT investment can help you better manage IT costs; deliver a higher quality service; manage risk more effectively; deliver new services; and support existing services at a lower cost. Discover how your IT infrastructure can be the key to making your company more recession- proof today—and stronger , and more Read More...
Proxima Technology
Proxima Technology, Inc. provides software and services to improve business service and accountability through service-level measurement, reporting, and problem

business service company bsm  and services to improve business service and accountability through service-level measurement, reporting, and problem notification in distributed computing environments. Read More...
Business Intelligence: Driving Better Business Performance for Companies with Changing Needs
When it comes to acquiring business intelligence, small to medium-sized companies are often at a disadvantage. Compared to larger companies, they may lack the

business service company bsm  Business Intelligence Review | Business Intelligence Service | Business Intelligence Services | Business Intelligence Software | Business Intelligence Solution | Business Intelligence Solutions | Business Intelligence Strategy | Business Intelligence Studio | Business Intelligence Suite | Business Intelligence System | Business Intelligence Systems | Business Intelligence Technology | Business Intelligence Tool | Business Intelligence Tools | Business Intelligence Trends | Business Intelligence Vendor | Read More...
Top 10 Must-have Business Phone Features
Small Business or enterprise, some phone system features are must-haves. Not all phone systems are made equal. Some phone system features improve efficiency

business service company bsm  10 Must-have Business Phone Features Small Business or enterprise, some phone system features are must-haves. Not all phone systems are made equal. Some phone system features improve efficiency significantly and help prevent losing business due to business inaccessibility. Investing in these phone system features will ensure a competitive edge for any business. Our guide details top 10 phone system features, and explains why they are indispensible. Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

business service company bsm  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships Read More...
Business Process Management and Optimization
Business processes are strategic assets. They not only generate revenue, but also represent a significant proportion of operational costs. Managing them

business service company bsm  Process Management and Optimization Business processes are strategic assets. They not only generate revenue, but also represent a significant proportion of operational costs. Managing them properly is key to your organization’s success. Find out how business process management and optimization (BPMaO) can help you understand, manage, and improve your business processes in order to deliver value-added products and services to your clients. Read More...
BizAutomation CRM + Business Management
BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have

business service company bsm  CRM + Business Management BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based Web interface via Read More...
Business Intelligence as a Service: Key Evaluation Criteria for ISVs to Consider
Business intelligence (BI) software as a service (SaaS) has gained traction in recent years. The reduced cost and feature-rich nature of the offerings make SaaS

business service company bsm  for ISVs to Consider Business intelligence (BI) software as a service (SaaS) has gained traction in recent years. The reduced cost and feature-rich nature of the offerings make SaaS BI appealing to large and small businesses alike. Now, independent software vendors (ISVs) are also finding significant advantages to on-demand BI. Learn how SaaS BI solutions are helping ISVs reduce time to market, and accelerate the software development process. Read More...
Is Your Business Software Limiting Your Business?
The rapid development of information technology and all types of business software yields a lot of possibilities for businesses and other organizations that

business service company bsm  Your Business Software Limiting Your Business? The rapid development of information technology and all types of business software yields a lot of possibilities for businesses and other organizations that were previously unavailable or even unimaginable. The positive effect of the mass adoption of business software is clearly visible and well known, and I am not going to pursue that subject here. Negative consequences, however, also exist. In reality, businesses have become so congested and dependent on Read More...
Public Sector Business Analytics: The Path to Better Decision Making and Agility
Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the

business service company bsm  Sector Business Analytics: The Path to Better Decision Making and Agility Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in public sector organizations. It also examines the benefits of prebuilt analytic applications for achieving this objective across many functions. Read More...
Service Network Optimization: Achieving Success in Field Service
Most service delivery managers and executives quickly realize that there are a number of 'pain points' involved in trying to manage service delivery efficiently

business service company bsm  complete inability to manage business. However, the Service Network Optimization (SNO) model from ServicePower is a set of service offerings and technology designed to help service organizations make the right decisions. Read More...
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

business service company bsm  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More...
Intellicus Enterprise Reporting and Business Insights Platform (V7.0) Business Intelligence Certification Report
Intellicus Enterprise Reporting and Business Insights Platform Version 7.0 (Intellicus) has been TEC Certified as a business intelligence solution. Intellicus's

business service company bsm  Enterprise Reporting and Business Insights Platform (V7.0) Business Intelligence Certification Report Intellicus Enterprise Reporting and Business Insights Platform Version 7.0 (Intellicus) has been TEC Certified as a business intelligence solution. Intellicus's flagship BI product is Intellicus Enterprise Reporting and Business Insights Platform Version 7.0, a complete application for information workers, aiding with data analysis, enterprise reporting, and decision support tasks within any Read More...

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