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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 business processes redefined

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » business processes redefined

Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise


Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the automation of business processes. SAP is an established leader in addressing the needs of large enterprises. Building on that performance and identified best practices, SAP built and launched SAP Business One. SAP Business One was designed to offer small and medium businesses the same business streamlining and efficiencies at a scale and scope appropriate to their needs. IDC recently interviewed a number of companies that have successfully deployed SAP Business One. The purpose of our interviews was to determine what impact the software had on their productivity and cost reduction.

business processes redefined  Business Value of Automating Business Processes to Small and Medium Enterprise Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. While small Indian enterprises cite automating business processes and enhancing effectiveness as top priorities, Brazilian SMEs rely on SAP software mainly for achieving operational excellence and establishing Read More

Remedy Corporation: Poised for a Comeback?


Once the toast of Wall Street, Remedy has redefined its business. With products in CRM, service management and e-procurement (and others), and propelled by something unusual – profits – the company is hoping to regain its former luster.

business processes redefined  of products for employee-intensive business practices. Through 1999 the product line evolved to specialize in support functions for Information Technology operations, organized into three groups: Service Management, Customer Relationship, and Employee Workplace Automation. These are the foci of individual strategic marketing units. All of Remedy''s homegrown applications were built on the AR System, and acquired ones have been retooled to work on that base. The Service Management group concentrated on the Read More

Customer Relationship Management: Putting Customers at the Center of the Business


No longer are customers simply sideline participants. Organizations are empowering them with a wealth of knowledge to engage in more informed decision-making. A customer relationship management (CRM) solution that encompasses all aspects of your business gives customers unprecedented visibility into the actions that impact them. Ultimately, this leads to greater accountability within the organization, and greater satisfaction among customers.

business processes redefined  taking into account pervasive business processes that can affect customers. Yet nearly all facets of the organization are driven and affected by the customer relationship. Incorporating all organizational procedures across the enterprise will serve to advance these relationships and make companies more profitable. CRM systems can be very effective solutions for managing sales cycles. However, using current CRM point solutions will not build and manage an entire customer experience, merely the components Read More

Where Is ERP Headed (Or Better, Where Should It Be Headed)? Part 3: E-Business and Mid-Market Shakeout


This note discusses how ERP-driven e-business will have to extend well beyond providing business partners self-service portlets. It will have to allow trading partners not only order status tracking but also the enterprise plans and conditions down to plant level for more efficient two-way interaction and support. It also discusses how consolidation, mergers and acquisitions among ERP vendors is expected to intensify.

business processes redefined  advent of e-business. As business processes shift outward from the enterprise, ERP vendors have realized the need to evolve into comprehensive supply chain solution providers to satisfy market demands. Almost every vendor has begun repositioning and re-branding itself as an e-business enabler, although many admit they are still figuring out the rules on the fly. Web storefronts, users'' self-service, portals, e-procurement, trading exchanges, and net markets are the most common e-commerce offerings Read More

Enterprise Applications--The Genesis and Future, Revisited Part Four: Another Step in ERP Evolution


Within recent years, enterprise resource planning (ERP) has been redefined as a platform for enabling collaborative e-business globally. Originally focused on automating internal processes of an enterprise, extended ERP systems increasingly include customer and supplier-centric processes.

business processes redefined  customers, suppliers, and other business partners outside the enterprise. More recently, the availability and use of the Web has created a demand for software that operates across the Internet and intranets. This global logistics concept merged the above described constraint-based optimization solutions called APS and specialized warehouse and transportation management software (WMS/TMS), resulting in more encompassing SCM, which should include all the processes from the initial raw materials to the Read More

Business Impact Management-Measuring the Financial and Business Impact from Process to Packet


There is a considerable need to understand how technical performance and the problems within the technical infrastructure impact the capabilities of the business itself. The majority of companies can only measure specific asset and application performance, whereas many issues within the infrastructure lie at the transport level, where packet switching can present both great opportunities and major issues.

business processes redefined  Management-Measuring the Financial and Business Impact from Process to Packet There is a considerable need to understand how technical performance and the problems within the technical infrastructure impact the capabilities of the business itself. The majority of companies can only measure specific asset and application performance, whereas many issues within the infrastructure lie at the transport level, where packet switching can present both great opportunities and major issues. Read More

SAP Business Intelligence Partner Program


In this webcast you ll learn how you can use SAP Business Objects, BI OnDemand, to provide a world-class business intelligence solution to your cus...

business processes redefined  Business Intelligence Partner Program As a software vendor, meeting a growing demand for business intelligence (BI) applications can be a critical factor in the growth of your business. But what if you don’t have the resources to develop a complete BI solution? In this webcast you’ll learn how you can use SAP Business Objects, BI OnDemand, to provide a world-class business intelligence solution to your customers as part of your overall product offering. Find out how flexible implementation options Read More

Keeping Cash Flow in Focus While Driving Business Performance


One of the most basic business axioms, held dear by all firms but especially small companies, is that cash flow is king. Customer payments are essential for fueling all other business activity, from staff salaries, to raw materials, to rent. Growing firms need to be especially attentive to cash flow because sales increases typically require new investments associated with product or service production before payments are received. Learn more now.

business processes redefined  in Focus While Driving Business Performance One of the most basic business axioms, held dear by all firms but especially small companies, is that cash flow is king. Customer payments are essential for fueling all other business activity, from staff salaries, to raw materials, to rent. Growing firms need to be especially attentive to cash flow because sales increases typically require new investments associated with product or service production before payments are received. Learn more now. Read More

Advanced Business Analytics Enable Better Decisions in Banking


Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in the banking industry. It also examines the benefits of prebuilt analytic applications for achieving this objective across functions in a banking organization.

business processes redefined  Business Analytics Enable Better Decisions in Banking Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in the banking industry. It also examines the benefits of prebuilt analytic applications for achieving this objective across functions in a banking organization. Read More

Business & Decision


Business & Decision is an international consulting and systems integration (CSI) company founded in 1992. Its focuses include business intelligence, customer relationship management, and e-business.

business processes redefined  & Decision Business & Decision is an international consulting and systems integration (CSI) company founded in 1992. Its focuses include business intelligence, customer relationship management, and e-business. Read More

How Much Should You Pay for Your Business Phone System?


Different buyers pay different prices for the same business phone system. While some buyers hesitate to negotiate the “special price” quoted to them, others leverage insider knowledge about the buying process to get a significantly better price for the same system. Our expert shares valuable phone system price negotiation techniques to empower you to get the best price on your business phone system equipment and service.

business processes redefined  You Pay for Your Business Phone System? Different buyers pay different prices for the same business phone system. While some buyers hesitate to negotiate the “special price” quoted to them, others leverage insider knowledge about the buying process to get a significantly better price for the same system. Our expert shares valuable phone system price negotiation techniques to empower you to get the best price on your business phone system equipment and service. Read More

Most Overlooked Features when Buying a Business Phone System


When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features.

business processes redefined  Features when Buying a Business Phone System When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features. Read More

Business Analytics and the Path to Better Decisions


We live in an era of the “intelligent economy.” Organizations are recognizing the need for better intelligence about their business. But how far have we come? And what are the best practices that distinguish companies where employees bring intelligence to decision making? This report considers the use of analytics and business intelligence for improving decision making, and the benefits of prebuilt analytic applications for achieving this.

business processes redefined  use of analytics and business intelligence for improving decision making, and the benefits of prebuilt analytic applications for achieving this. Read More

Explore Your Business at the Speed of Thought


For effective decision making, information workers need quick answers to off-the-cuff questions, better understanding of the business, and fast access to relevant information. But IT departments can’t react quickly enough to meet the dynamic needs of the organization while keeping costs within budget. Learn about business intelligence (BI) solutions that can help you extend the reach of BI to all information workers.

business processes redefined  Your Business at the Speed of Thought For effective decision making, information workers need quick answers to off-the-cuff questions, better understanding of the business, and fast access to relevant information. But IT departments can’t react quickly enough to meet the dynamic needs of the organization while keeping costs within budget. Learn about business intelligence (BI) solutions that can help you extend the reach of BI to all information workers. Read More