Poor measurement methods can take off millions or more from bottom lines, and contribute at least in part to project failures, corporate inefficiencies and poor technology selections. Industry wide, they have contributed to tens of billions of dollars of unnecessary costs. How do you avoid these expensive mistakes?
value to enabling a business capability. However, it may be possible to place 'measures' on the quality of the vendor's management team that will deliver the solution: in practice, you need to have some real faith they can carry it through and either you treat this as a value proposition in itself - for example, set minimum standards of the team from 'measurables' such as level of education, years of experience, kind of experience, and so forth for needed 'performance', or you treat it offline in a