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Business Process Management (BPM)
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, part...
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Documents related to » business management applications sfa


Overcoming the Barriers of Stand-alone Business Applications
Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your

business management applications sfa  Business License Applications , Business Management Applications , Business Objects Applications , Business Systems Applications , Business Technology Applications , Common Business Applications , Computer Business Applications , Critical Business Applications , Developing Business Applications , Director Business Applications , Google Business Applications , Hosted Business Applications . Introduction Small and middle-market companies are the lifeblood of the economy - in all regions of the world. But Read More...
Sales Performance Management
A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of

business management applications sfa  Performance Management Applications , Business Performance Management , Performance Management Guide , Used Performance Management , Learn Performance Management , Performance Management Resource , Performance Management Software , Info on Performance Management . EXECUTIVE SUMMARY   SALES PRODUCTIVITY DRIVES REVENUE AND PROFITABILITY The key to a productive sales force is ensuring that salespeople concentrate on acquiring, growing, and retaining profitable relationships within their account bases. This Read More...
A Lexicon for Customer Relationship Management Success
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms do not provide the vocabulary for

business management applications sfa  that CRM is a business strategy and that technology is an enabler. This is where the industry is stuck today: how to describe this management strategy? Some practitioners describe the focus as one of competitive advantage (a state), whereas more common terminology is customer centric (an organizational value). Being Customer Centric/Customer Driven Customer centric and customer driven represent terminology that is a politically correct way of suggesting that perhaps the organization should pay attenti Read More...
Customer Relationship Management: Evolution, Not Revolution
Customer relationship management (CRM) can be a tool for positive change in businesses'' operations. Or CRM can—unintentionally—cause a host of problems, from

business management applications sfa  a CRM solution, your business risks becoming an evolutionary casualty, mal-adapting to the ever-changing conditions of the marketplace. To further illustrate the potential of this happening, consider this sad but true tale of evolutionary demise: Over the decades following the Industrial Revolution, the air in London became more and more polluted. As soot accumulated on the trunks and branches of trees all over the city, two types of peppered moth struggled to hold onto their niches. The whiter moth, the Read More...
Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting

business management applications sfa  then Microsoft Great Plains Business Solutions and Crystal Decisions Inc. , a privately held provider of information management systems, announced that Crystal Decisions will provide the reporting, analysis and information delivery capabilities within Microsoft CRM. The new OEM and reseller agreement will give Microsoft CRM customers access to Crystal Enterprise to gain insight into their customer data, identify high-value opportunities, predict short- and long-term revenue, and distribute information Read More...
QAD Enterprise Applications
QAD 2009.1 EE provides a suite of Web-enabled manufacturing, distribution, and financial management enterprise applications. Its three-tiered architecture

business management applications sfa  open applications group (OAG) business object documents (BODs), and extensible markup language (XML), to enable interoperability with other applications within and beyond a company''s four walls. QAD 2009.1 EE runs on Unix, Linux, or Windows NT platforms. Read More...
Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

business management applications sfa  HR Systems: Flawless Execution Enabling Strategic HR Management Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using. Read More...
DP&C SmartFleet for Supply Chain Management of Transportation Management Systems Certification Report
DP&C SmartFleet is TEC Certified for online evaluation of transportation management system (TMS) solutions in the Supply Chain Management (SCM) Evaluation

business management applications sfa  C SmartFleet for Supply Chain Management of Transportation Management Systems Certification Report DP&C SmartFleet is TEC Certified for online evaluation of transportation management system (TMS) solutions in the Supply Chain Management (SCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, and in-depth Read More...
The 2011 Focus Experts'' Guide to Business Intelligence
Not all business intelligence (BI) solutions fit every situation, and many BI solutions can be quite pricy. As an organization grows and its experience with BI

business management applications sfa  Focus Experts'' Guide to Business Intelligence Not all business intelligence (BI) solutions fit every situation, and many BI solutions can be quite pricy. As an organization grows and its experience with BI increases, new types of analysis from a broader range of sources become worth the additional spend. This guide will help you determine what stage of BI “maturity” you are in, and then what features you need and what vendor choices you have at that stage. Read More...
Better Business Outcomes with Business Analytics
In a survey conducted by IBM, 83 percent of CIOs identified business intelligence (BI) and analytics as a key part of their strategies to boost competitiveness.

business management applications sfa  Business Outcomes with Business Analytics In a survey conducted by IBM, 83 percent of CIOs identified business intelligence (BI) and analytics as a key part of their strategies to boost competitiveness. Find out how BI can increase the efficiency and effectiveness of core business processes, and contribute to the creation of high-performing “analytics-driven” organizations that outperform their peers. Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

business management applications sfa  Service Resolution Management Today''s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Resolution Management . Knowledge Read More...
Business Process Overview: Business Intelligence
Increased global competition, pricing pressure, and the need to rationalize resources have made business and operational measurement vital on all organizational

business management applications sfa  Process Overview: Business Intelligence Increased global competition, pricing pressure, and the need to rationalize resources have made business and operational measurement vital on all organizational levels. That’s why business intelligence and data warehousing tools are no longer only for the exclusive use of financial controllers. Instead, they are everyday tools across company divisions, giving relevant and efficient information overviews of all areas of responsibility. Read More...
Business Process Management as a Blueprint for Mobile Workforce Management
As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process

business management applications sfa  white paper explains how business process management (BPM) benefits mobile workforce management and outlines how a service-focused BPM solution enables faster BPM adoption. Read More...

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